About Black Buffalo
Black Buffalo is a modern oral products company that produces smokeless tobacco alternatives designed to look, feel, and taste like traditional dipping tobacco while using edible green leaves and food-grade ingredients instead of tobacco leaf or stem. Their product line includes a variety of long-cut and pouch formats in both nicotine and nicotine-free (Zero) versions, with flavors such as Wintergreen, Mint, Straight, and Blood Orange. The company primarily sells direct-to-consumer through its website, offering one-time purchases and subscription options.
A charge from Black Buffalo on a card statement typically indicates an online purchase of their smokeless alternative products, accessories, or a recurring subscription order that has renewed. Customers may see these charges when they place a new order, update a subscription, or purchase a bundle. In some cases, small temporary authorization holds may appear when a new card is added or an order is being verified, which usually drop off once the payment is fully processed.
If you are unsure about a Black Buffalo charge, start by checking your email for order confirmations, shipment notifications, or subscription renewal messages from blackbuffalo.com. Logging into your Black Buffalo account can help you review order history, subscription status, and saved payment methods. For billing questions, refunds, or cancellations, customers can contact Black Buffalo’s support team through the contact form or email listed on their website; providing your order number, date, and last four digits of the card used will help them quickly locate and resolve any issues.