Black Note

E-commerce93% confidence

Black Note is a U.S.-based e‑liquid company specializing in naturally extracted tobacco (NET) vaping liquids and related vape hardware, sold primarily through its online store.

Irvine, California, USA

About Black Note

Black Note is a premium e‑liquid brand focused on naturally extracted tobacco (NET) vaping liquids made from real tobacco leaves rather than artificial flavorings. Founded in Irvine, California, the company emphasizes a slow, multi‑step extraction and filtration process to deliver tobacco, menthol, and selected fruit and dessert blends that aim to mimic the experience of traditional cigarettes without added artificial sweeteners or synthetic nicotine. In addition to e‑liquids, Black Note’s website also sells compatible vape devices, tanks, pods, coils, and accessories.

A Black Note charge on your card statement most likely relates to an online purchase of e‑liquid, a starter kit, or vape hardware made through blacknote.com. Orders can range from a single bottle of tobacco e‑liquid to larger multi‑bottle bundles, devices, or accessories. While most purchases are one‑time transactions, customers who place repeat orders may see charges at regular intervals that coincide with their personal reordering habits rather than a formal subscription. In some cases, you might also see temporary authorization holds when a card is first used, which later settle to the final order amount or drop off if the payment is declined.

If you don’t recognize a Black Note charge, start by checking your email for order confirmations from blacknote.com and reviewing any accounts you may have created on their site. Log into your Black Note account (if you have one) to review order history, invoices, and tracking details. If the amount still seems unfamiliar, contact Black Note’s customer support through the contact form or email listed on their website for clarification, providing the date, amount, and last four digits of the card. Also consider whether a family member or authorized user may have placed the order, as vape and e‑liquid purchases are sometimes made on shared payment methods.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Black Note.

  1. blacknote

Frequently Asked Questions

Why do I see a charge from Black Note on my card statement?

A charge from Black Note typically means that you (or someone with access to your card) placed an order for e‑liquid, vape devices, or accessories through the online store at blacknote.com. Check your email for a Black Note order confirmation and log into your account on the site to verify recent orders and amounts.

Does Black Note offer subscriptions, or are purchases one‑time only?

Black Note mainly operates as a one‑time purchase e‑commerce store, where customers place individual orders as needed. Some customers reorder on a regular schedule, which can make the charges appear recurring, but currently the primary model is ordering products directly when you choose, rather than an auto‑renewing subscription. Always review your account and order history on blacknote.com to confirm how often you have purchased.

What are typical charge amounts from Black Note?

Typical Black Note charges vary based on what you purchase. A single bottle of e‑liquid or a small hardware item often appears as a relatively low transaction, while bundles, multiple bottles, or device kits can result in higher charges. U.S. customers may also see shipping or taxes added at checkout, so the final charge can be slightly higher than the product subtotal shown in the cart.

Can Black Note place temporary authorization holds on my card?

Yes. Like many online retailers, Black Note’s payment processor may place a temporary authorization hold on your card to verify that funds are available. This hold may show as a pending transaction that later settles to the final order amount or disappears if the payment is not completed. If you see a small or duplicate pending amount, wait a few business days to see if it resolves before contacting support.

How do I change, cancel, or get a refund for a Black Note order?

If you made a mistake with an order or need to request a refund, contact Black Note customer support as soon as possible using the contact form or email listed on blacknote.com, and include your order number. If the order has not shipped, they may be able to modify or cancel it; if it has already shipped, you will likely need to follow their Returns & Refunds policy posted on the site, which explains eligibility, time limits, and return instructions.

How can I contact Black Note about a charge I don’t recognize?

Go to blacknote.com and use the “Contact Us” or support link, or refer to the support email address listed in their Help and policy pages. Provide your full name, the date and amount of the transaction, and the last four digits of the card used so they can locate the order. You can also attach a screenshot of the statement line for faster review.

Where can I find invoices or receipts for my Black Note purchases?

Receipts are usually emailed automatically to the address you provided at checkout. You can also log into your Black Note account on blacknote.com, navigate to your order history, and download or print invoices for each transaction. If you checked out as a guest and can’t find the email, support can often resend the confirmation if you provide your order details.

What should I do if I suspect a fraudulent Black Note charge?

First, confirm that no one in your household or any authorized user on the card placed a Black Note order. If no one recognizes the transaction, contact Black Note support with the details so they can verify whether an order exists under your information. Regardless of the outcome, immediately notify your bank or card issuer to dispute the charge and request a new card if you believe your payment details have been compromised.

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