Boost by Kroger Plus

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Boost by Kroger Plus is a paid membership program from The Kroger Co. that offers subscribers free or discounted grocery delivery, extra fuel points, and other loyalty perks at Kroger family grocery stores.

Cincinnati, OH
Owned by The Kroger Co.

About Boost by Kroger Plus

Boost by Kroger Plus is a subscription-based membership program offered by The Kroger Co. for its family of grocery banners. Members pay an annual fee (with multiple tiers) to receive benefits such as free or discounted delivery on grocery orders over a minimum amount, accelerated fuel points, and periodic partner perks like access to select streaming services while the offer is active. The program is administered through customers’ existing Kroger digital accounts and applies across participating Kroger-owned supermarket brands.([prnewswire.com](https://www.prnewswire.com/news-releases/kroger-launches-boost-membership-for-customers-nationwide-301585418.html?utm_source=openai))

A “PURCHASE BOOST MEMBERSHIP” or similar descriptor on your card or bank statement typically indicates you enrolled in, renewed, or upgraded a Boost by Kroger Plus membership. These charges are usually billed annually and set to auto-renew at the then-current Boost membership price unless you cancel before the renewal date. In some cases, you might see a trial or promotional offer convert into a paid annual membership if it wasn’t cancelled in time.([gerbes.com](https://www.gerbes.com/pr/boost/terms-and-conditions?utm_source=openai))

If you have questions about this charge, first log into your Kroger (or Kroger family store) app or online account and check the "Boost" or "Rewards" section to see your current membership status, renewal date, and recent billing history. You can also review email confirmations from when you signed up or renewed. If you believe the charge is incorrect, contact Kroger customer service via the app, website, or the phone number on your digital receipt; they can confirm the transaction, review eligibility for refunds, or help you cancel auto-renew. If you cannot locate any Kroger account tied to your card, contact your card issuer to dispute potential unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Boost by Kroger Plus.

  1. PURCHASE BOOST MEMBERSHIP BOOST MEMBERSHIP CINCINNATIOH XXXXXXXXXXXX8237

Frequently Asked Questions

Why do I see a “PURCHASE BOOST MEMBERSHIP” charge on my card?

This descriptor usually indicates that you enrolled in or renewed a Boost by Kroger Plus membership through the Kroger app, website, or a Kroger family grocery store. The program is billed as a standalone membership fee, separate from your regular grocery purchases, and may auto-renew annually unless cancelled beforehand.([prnewswire.com](https://www.prnewswire.com/news-releases/kroger-launches-boost-membership-for-customers-nationwide-301585418.html?utm_source=openai))

How much does a Boost by Kroger Plus membership cost and how often am I billed?

Boost by Kroger Plus is typically billed as an annual subscription, with different tiers (for example, an Essential tier and a higher tier with more benefits) at different price points. Charges post once per membership term and then auto-renew at the current rate unless you cancel before your renewal date; check the Boost section in your Kroger app or on kroger.com for your specific pricing and renewal details.([foodindustrynetwork.com](https://foodindustrynetwork.com/kroger-launches-2-tier-membership-for-customers/?utm_source=openai))

How can I cancel my Boost by Kroger Plus membership to avoid future charges?

To cancel, sign in to your Kroger account online or in the app, go to your Boost or Rewards/Membership settings, and select the option to manage or cancel Boost. Follow the prompts until you receive confirmation of cancellation. Your benefits generally remain active until the end of the current paid term, but your membership will not renew or bill again once cancellation is processed.([gerbes.com](https://www.gerbes.com/pr/boost/terms-and-conditions?utm_source=openai))

Can I get a refund if I was charged for Boost after I thought I cancelled or if Kroger no longer delivers in my area?

Refund eligibility can vary based on timing and local policy. If you were charged unexpectedly—for example, after deliveries stopped in your area or after you believed you cancelled—contact Kroger customer service through the app, website chat, or the customer service number on your digital or email receipts. Explain the situation and the date you intended to cancel; in some reported cases, Kroger has reviewed and adjusted Boost charges when appropriate.([reddit.com](https://www.reddit.com/r/321/comments/1qzlbza/make_sure_you_cancel_your_kroger_boost_membership/?utm_source=openai))

What kinds of benefits does my Boost membership provide that might justify this charge?

Boost members may receive free or discounted grocery delivery on orders over a set minimum, extra fuel points on qualifying purchases, and, for some tiers and periods, access to partner offers like Disney+, Hulu, or ESPN+ subscriptions while they remain eligible Boost members. These benefits are tied to the digital account and Kroger family stores where you shop.([gerbes.com](https://www.gerbes.com/pr/boost/faq?utm_source=openai))

Why do I see a Boost membership charge from Cincinnati, OH when I don’t live there?

Kroger is headquartered in Cincinnati, Ohio, and some Boost by Kroger Plus membership transactions may be processed using that location. Even if you shop at a different Kroger-owned banner in another state, the membership billing can still appear as originating from Cincinnati on your statement; verify by checking your Kroger account’s Boost status.([prnewswire.com](https://www.prnewswire.com/news-releases/kroger-launches-boost-membership-for-customers-nationwide-301585418.html?utm_source=openai))

How do I verify which card is being billed for my Boost membership?

Log into your Kroger account and open the Boost or Wallet/Payment section to see the payment method on file for your membership. There you can confirm the last four digits of the card being charged, update your payment method, or remove a card if you intend to cancel or avoid future auto-renewal charges.([gerbes.com](https://www.gerbes.com/pr/boost/terms-and-conditions?utm_source=openai))

Will I lose my streaming benefit if I cancel or downgrade my Boost membership?

Yes. Streaming benefits such as Disney+, Hulu, or ESPN+ access are tied to eligible Boost membership tiers and remain active only while you are an active Boost member on a qualifying plan. If you cancel or your membership expires without renewal, your complimentary streaming access may end or convert according to the streaming provider’s terms, so review both Kroger’s Boost terms and the streaming service account details before making changes.([gerbes.com](https://www.gerbes.com/pr/boost/terms-and-conditions?utm_source=openai))

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