Bremer Bay Resort

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Bremer Bay Resort is a 3‑star motel-style resort in Bremer Bay, Western Australia, offering four-star accommodation along with an on-site restaurant, bar, and bottleshop overlooking the Wellstead Estuary.

Bremer Bay, Western Australia, Australia
Owned by Melray Resort Pty Ltd

About Bremer Bay Resort

Bremer Bay Resort is a 3‑star motel-style resort in Bremer Bay, Western Australia, offering comfortable four-star accommodation with scenic views over the Wellstead Estuary. The property typically features a mix of motel rooms and self-contained units, plus an on-site restaurant, bar, and bottleshop popular with both guests and locals. Guests often stay here for coastal holidays, fishing trips, wildflower season, and the famous Bremer Canyon orca tours, using the resort as a convenient base close to beaches and local attractions.

A charge from “Bremer Bay Resort” (or a similar descriptor such as “BREMER BAY RESORT BREMER BAY AU” or the restaurant/bar trading name) usually relates to a room booking, an on-site meal, bar tab, bottleshop purchase, or a package that combines accommodation and dining. You may see separate transactions for your room rate and restaurant/bar charges, or a single consolidated bill at check-out. Additional amounts can result from security deposits or pre-authorisation holds placed at check-in, extra nights, late check-out, mini-bar, or incidentals charged to your room. Some bookings made through third-party travel sites are billed directly by the resort, even if you reserved through an online agent.

If you’re unsure about a Bremer Bay Resort charge, first check your recent travel dates, email confirmations from bremerbayresort.com.au, and any booking references from online travel agencies. Review receipts from the restaurant, bar, or bottleshop, and consider whether another guest in your party charged items to your room. To resolve questions, contact the resort directly via the phone and email listed on bremerbayresort.com.au, providing your full name, stay dates, and the last four digits of the card used so they can locate your folio and send an itemised tax invoice. For bank disputes, it helps to obtain this itemised statement first, as most billing issues—such as duplicate charges, authorisation holds that haven’t dropped off, or misallocated bar tabs—can be corrected quickly by the resort’s front desk or accounts team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bremer Bay Resort.

  1. BREMER BAY RESORT BREMER BAY AUS

Frequently Asked Questions

Why did I get a charge from Bremer Bay Resort after I checked out?

Bremer Bay Resort may process final charges after you leave to include incidentals such as restaurant meals, bar tabs, bottleshop purchases, mini-bar items, or room damages that were posted to your room account after you checked out. In some cases, a temporary pre-authorisation taken at check-in is converted into the final payment amount after your folio is closed. Check your final tax invoice (often emailed to you) or contact the resort to request an itemised statement for the dates of your stay.

What are typical amounts I might see from Bremer Bay Resort on my bank statement?

Common amounts include nightly room rates (often in the range typical for regional WA motels, plus seasonal variations), multi-night package totals, and separate restaurant or bar transactions from the on-site venue. You might also see smaller charges for individual bar drinks or bottleshop purchases, and a larger single amount representing your full accommodation bill. If you booked through a third-party site, the charge may correspond to the total accommodation cost that was authorised or captured at check-in or checkout.

Does Bremer Bay Resort place a security deposit or pre-authorisation on my card?

Yes, like many hotels, Bremer Bay Resort may place a pre-authorisation hold on your card at check-in to cover your room, tax, and a buffer for incidentals. This appears as a pending transaction or temporary hold and is separate from your final payment. If your stay is fully paid by another method, the hold is usually released by your bank within a few business days, though some banks can take up to 7–10 days to remove it.

I booked Bremer Bay Resort through a travel site—why is the resort charging me directly?

Many online travel agencies (OTAs) take your booking details but the actual payment is processed by the property at check-in or check-out. In these cases, your statement will show “Bremer Bay Resort” rather than the OTA’s name. The resort may also charge you directly for extras like meals, bar tabs, or additional nights that weren’t pre-paid through the booking site.

How can I get a copy of my invoice or receipt from Bremer Bay Resort?

You can request an itemised tax invoice by contacting the resort using the details on bremerbayresort.com.au, providing your full name, check-in and check-out dates, and the last four digits of the card used. The front desk or accounts team can email you a detailed breakdown showing room rates, taxes, and any restaurant, bar, or bottleshop charges. This is often the fastest way to confirm what a mystery charge relates to.

How do I dispute a Bremer Bay Resort charge or request a refund?

If you believe you have been overcharged or billed in error, contact the resort’s reception or accounts department directly and ask them to review your folio. Provide transaction details from your bank statement, such as the charge amount and date, so they can locate the payment and check for duplicate or incorrect postings. If an error is confirmed, they can process a partial or full refund back to your original payment method; refund timing depends on your bank but typically appears within 3–10 business days.

Can I cancel or change a booking without being charged by Bremer Bay Resort?

Whether you incur a charge for cancelling or changing a reservation depends on the rate plan and booking channel you used. Flexible rates generally allow free changes or cancellation up to a certain time before arrival, while discounted or peak-season rates may be non-refundable. Check the confirmation email from bremerbayresort.com.au or your travel site for the specific cancellation policy, and contact the resort directly if you need clarification or are requesting an exception.

Why do I see multiple small charges from Bremer Bay Resort instead of one total amount?

Multiple smaller transactions often indicate separate payments for the restaurant, bar, or bottleshop processed at the time of purchase, rather than being charged to your room. Alternatively, if you were part of a group, different guests may have settled their own portions using the same card on different dates. Reviewing your itemised receipts or asking the resort to send a summary of all transactions under your name for those dates can help match each charge to a specific purchase.

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