Brittany Ferries

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Brittany Ferries is a French ferry operator providing passenger and vehicle crossings, as well as holiday packages, between the United Kingdom, France, Ireland, and Spain.

Roscoff, France
brittany-ferries.co.uk

About Brittany Ferries

Brittany Ferries is a major cross-channel ferry company that operates routes linking ports in the United Kingdom, France, Ireland, and Spain. Founded in 1972, it runs a fleet of cruise ferries and freight vessels offering passenger travel with or without vehicles, cabins and seating, onboard restaurants and bars, and duty-free style shopping. The company also sells package holidays that bundle ferry crossings with accommodation such as hotels, gîtes, campsites, and villas across Western Europe.([corporate.brittany-ferries.com](https://corporate.brittany-ferries.com/en/fleet.aspx?utm_source=openai))

A charge with a descriptor similar to "bferriesresaint120" is very likely related to a Brittany Ferries reservation or ticket purchase, for example a booking for a sailing (potentially involving the ship or route Saint-Malo) and an associated fare, cabin, or vehicle booking. Charges may appear when you complete an online or phone booking, modify an existing reservation, pay a balance, or purchase add-ons such as cabins, club lounges, meals, or pet travel. In some cases you might also see pre-authorisation or partial charges if you booked through a travel agent or as part of a holiday package.([brittany-ferries.ie](https://www.brittany-ferries.ie/booking/trip?utm_source=openai))

If you’re unsure about a Brittany Ferries charge, start by checking your email for booking confirmations and your online account on the Brittany Ferries website, where upcoming and past trips are listed along with payment details. You can contact their customer service team by phone or via the contact form on their website for clarification, changes, or disputes; be ready to provide your sailing date, route, and booking reference. If you still cannot identify the transaction, ask your card issuer for the full transaction details and date, then contact Brittany Ferries with that information so they can locate the payment in their system.([brittany-ferries.co.uk](https://www.brittany-ferries.co.uk/information/contact/details?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Brittany Ferries.

  1. bferriesresaint120

Frequently Asked Questions

Why does my card statement show a charge like "bferriesresaint120" or similar from Brittany Ferries?

This type of descriptor usually refers to a Brittany Ferries booking or reservation, often including an abbreviated reference to the route or ship (for example, Saint-Malo) and an internal code or amount. Review your recent ferry or holiday bookings with Brittany Ferries, including any changes, upgrades, or balance payments, to match the transaction date and amount.

What kinds of purchases typically result in a Brittany Ferries card charge?

You may be charged for ferry crossings (with or without a vehicle), cabins or reserved seats, onboard meals booked in advance, pet travel, and package holidays that combine ferry travel with accommodation. Additional charges can occur if you amend a booking, upgrade your ticket type, or add extras such as travel insurance through Brittany Ferries.([brittany-ferries.ie](https://www.brittany-ferries.ie/information/terms/general-ferry-booking-terms?utm_source=openai))

How can I view or download a receipt for my Brittany Ferries transaction?

Log into your account on the Brittany Ferries website using the email address you booked with, then go to your bookings or trip summary section. There you can usually see the breakdown of fares and extras, and in many cases download or print a confirmation that serves as a receipt. If you booked by phone or via a travel agent, refer to the confirmation email they sent or contact Brittany Ferries customer service for an account statement or duplicate invoice.([brittany-ferries.ie](https://www.brittany-ferries.ie/booking/trip?utm_source=openai))

How do I change or cancel a Brittany Ferries booking and what happens to my payment?

Changes and cancellations depend on the ticket type and fare conditions you chose (standard, flexi, etc.). In general, you can manage many changes online in your account or by calling Brittany Ferries; fees or fare differences may apply, and some low-fare tickets are partially or fully non-refundable. If your booking is eligible for a refund or credit, it is typically returned to the original payment method or issued as a voucher according to the terms stated at the time of purchase.([brittany-ferries.ie](https://www.brittany-ferries.ie/information/terms/general-ferry-booking-terms?utm_source=openai))

Why do I see more than one Brittany Ferries charge or a small pending amount on my card?

Multiple lines on your statement can occur if the fare and certain extras were processed as separate items, if you modified the booking and paid an additional balance, or if an initial pre-authorisation was followed by the final charge. Small pending amounts may be temporary authorisation holds used to verify your card; these usually drop off after a few days and do not become permanent charges.

How can I contact Brittany Ferries about a billing issue or disputed charge?

You can reach Brittany Ferries using the contact details published on their website, which include country-specific phone numbers for ferry-only bookings and holiday packages, as well as online contact forms. Provide your full name, booking reference, sailing date and route, and the last four digits of the card used so they can quickly locate the transaction and review any billing concerns.([brittany-ferries.co.uk](https://www.brittany-ferries.co.uk/information/contact/details?utm_source=openai))

Can Brittany Ferries charges be part of a package holiday instead of just a ferry ticket?

Yes. Brittany Ferries sells package holidays that bundle ferry crossings with accommodation such as hotels, campsites, or self-catering properties. In these cases your statement may show a single larger Brittany Ferries charge covering both travel and lodging, or a combination of ferry-only and package components depending on how the booking was structured.([brittany-ferries.fr](https://www.brittany-ferries.fr/traversees/planifier-voyage?utm_source=openai))

What should I do if I don’t recognise a Brittany Ferries charge at all?

First, check with family members or others who might have used your card for travel bookings. If no one recognises the transaction and you cannot match it to any Brittany Ferries booking or email confirmation, contact Brittany Ferries with the exact date and amount so they can search their system. If they cannot locate a corresponding booking or you suspect fraud, immediately report it to your card issuer to block the card and initiate a dispute investigation.

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