Question 1

Why do I see a charge from Broadmarket, Inc. on my credit card statement?

Accepted Answer

A Broadmarket, Inc. charge typically relates to a purchase of mobile phones, tablets, or accessories, often placed through a distributor or reseller channel such as TCG International. Check recent invoices or online orders for electronics hardware that may list Broadmarket, Inc. as the billing or legal entity.

Question 2

Is Broadmarket, Inc. the same company as TCG International?

Accepted Answer

Public listings indicate that TCG International is a subsidiary or operating arm of Broadmarket, Inc., specializing in telecommunications products such as cell phones, tablets, and accessories. Your receipt or invoice may show TCG International as the trade name while the card descriptor shows Broadmarket, Inc. as the legal merchant.

Question 3

Does Broadmarket, Inc. offer subscriptions or recurring billing?

Accepted Answer

Broadmarket, Inc. primarily appears to handle hardware and accessory sales, which are usually billed as one‑time charges. However, business customers could have recurring billing for ongoing supply or service arrangements, so if you see a repeated charge, review your commercial agreement or standing purchase orders.

Question 4

How can I get a copy of my Broadmarket, Inc. receipt or invoice?

Accepted Answer

To retrieve a receipt or invoice, search your email for order confirmations from Broadmarket, Inc. or TCG International, then match the transaction date and amount. If you cannot locate it, contact Broadmarket via the information on broadmarketinc.com or any prior invoice and request a duplicate, providing your company name, order date, and the last four digits of the card charged.

Question 5

How do I request a refund or return for a Broadmarket, Inc. purchase?

Accepted Answer

Refunds and returns are typically handled under Broadmarket, Inc.’s or TCG International’s sales terms. Review the return policy on your invoice or account portal, then contact their sales or customer service team with your order number, product details, and reason for return. They can advise whether a return authorization (RMA) is required and how any refund will be processed back to your card.

Question 6

Can Broadmarket, Inc. place temporary or pending authorization holds on my card?

Accepted Answer

Yes. Like many merchants, Broadmarket, Inc. may place a temporary authorization on your card when you submit an order to verify available funds. This can appear as a pending charge that later converts to the final settled amount or drops off if the order is not completed or is canceled.

Question 7

What should I do if I don’t recognize a Broadmarket, Inc. transaction?

Accepted Answer

First, check whether any family member, colleague, or authorized card user purchased phones, tablets, or accessories from a distributor or reseller recently. Compare the transaction date and amount with any invoices or shipping notices. If you still cannot identify the charge, contact Broadmarket, Inc. using details from their website and then notify your card issuer to dispute the transaction if it appears unauthorized.

Question 8

How can I contact Broadmarket, Inc. about a billing issue?

Accepted Answer

Use the contact information listed on broadmarketinc.com or on your invoice, typically including a South Florida office phone number and email for sales or customer service. When you reach out, have your invoice number, transaction date, and the last four digits of your card ready so they can quickly locate and review your charge.

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