About Cabling Direct
Cabling Direct is an Australian online retailer and computer shop based in Green Valley, New South Wales, specialising in network cabling, computer cables, and related connectivity accessories for both home and business customers. Through cablingdirect.com.au, they sell items such as Ethernet/network cables (Cat5e, Cat6, Cat6a, Cat7), HDMI and DisplayPort cables, USB and power cables, patch panels, wall plates, adapters, and other IT and AV connectivity hardware. They primarily serve Australian customers, pricing products in Australian dollars (AUD), and typically ship orders using standard Australian couriers and postal services.
A Cabling Direct charge may appear on your bank or card statement when you purchase cabling or IT accessories through cablingdirect.com.au, over the phone, or via an invoice they process. Charges are usually a one-time purchase amount for products and shipping, but some business customers may see repeat charges if they place regular orders. You might also see small temporary “pending” amounts or authorisation holds if you saved or updated your card in their system, or if a split shipment or back-ordered item resulted in multiple partial captures against a single order.
If you don’t immediately recognise the Cabling Direct charge, start by searching your email inbox for “Cabling Direct” or “cablingdirect.com.au” to locate order confirmations, invoices, or shipping notices that match the amount and date. Check whether a colleague, family member, or IT contractor used your card to purchase cables or accessories for your home, office, or business network. For questions, you can contact Cabling Direct via the contact details on cablingdirect.com.au (Contact or Support page), referencing your order number, invoice number, and the last four digits of the card that was charged. If you still believe the charge is incorrect after speaking with them, you can request an adjustment or refund where eligible, or contact your bank or card issuer to dispute the transaction.