C&Co. Handcrafted Skincare

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C&Co. Handcrafted Skincare is a plant-based skincare brand that formulates and manufactures minimalist, pH-balanced products in its own lab in Asheville, North Carolina, and sells them primarily online. The company focuses on ingredient transparency and simple, effective routines for face and body care.

Asheville, North Carolina, United States

About C&Co. Handcrafted Skincare

C&Co. Handcrafted Skincare is an independent skincare company specializing in plant-based, pH-balanced formulations for face and body. The brand develops cleansers, moisturizers, balms, masks, and bath products using a focus on minimal, intentional ingredients rather than complicated routines. All products are formulated and manufactured in-house at C&Co.’s FDA-registered lab in Asheville, North Carolina, emphasizing ingredient transparency and efficacy from “seed to skin.”([candconaturals.com](https://candconaturals.com/))

A charge from C&Co. Handcrafted Skincare typically appears when a customer places an order through their website or associated online checkout services (such as Shop Pay/Shop app), purchases gift sets, or buys items in person at their retail presence. Charges are generally one-time for product purchases, though customers may see multiple charges if they place several orders close together, buy digital gift cards, or if an original authorization is adjusted to match the final shipped amount (for example, after tax or shipping changes). Small temporary authorization holds may also appear when a card is first added or updated during checkout and should drop off automatically.

If you’re unsure about this charge, start by searching your email for order confirmations from C&Co. or candconaturals.com and checking your account on their site if you created one during checkout. Compare the transaction date and amount on your statement with your order history, including any gifts or orders shipped to someone else. For further questions, you can contact C&Co. via the contact details and client service page on their website, where they outline returns, exchanges, and FAQs, or call their listed customer service number.([candconaturals.com](https://candconaturals.com/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to C&Co. Handcrafted Skincare.

  1. C&co T&r* 1 Cup Yv3g4x

Frequently Asked Questions

Why do I see a charge from C&Co. Handcrafted Skincare on my card?

A charge from C&Co. Handcrafted Skincare usually means you or someone in your household purchased skincare or body care products through their website checkout (often via Shop Pay) or at their Asheville-area retail presence. Check your email for order confirmations from candconaturals.com around the transaction date and review any recent online orders, gifts, or refills you may have placed.([candconaturals.com](https://candconaturals.com/))

Does C&Co. Handcrafted Skincare have subscription or auto-replenish plans that might bill me regularly?

C&Co. primarily sells products as one-time purchases through its online store. If you are seeing repeated charges, it is more likely that multiple separate orders were placed (for example, reordering favorites or sending gifts) rather than a formal subscription. Review your order history and email receipts to confirm whether each charge corresponds to a distinct order; if not, contact their client service team through the website for clarification.([candconaturals.com](https://candconaturals.com/))

What are common purchase amounts for C&Co. Handcrafted Skincare orders?

Individual products such as cleansers, moisturizers, and body care items typically range from around the mid‑teens to higher price points, while curated gift sets and bundles can be higher depending on the number of items included. Your total charge will also reflect shipping (they often offer flat-rate or free shipping above a threshold) and applicable taxes, so statement amounts often appear as a rounded total rather than item-level prices.([candconaturals.com](https://candconaturals.com/))

How can I cancel or change an order with C&Co. after my card has been charged?

Because C&Co. formulates and ships products from its own facility, orders tend to move quickly into processing. If you need to cancel or modify an order, use the contact form or client service email on candconaturals.com as soon as possible with your order number and details. If fulfillment has not yet begun, they may be able to cancel or adjust the order; otherwise, you may need to use their returns and exchanges policy once the package arrives.([candconaturals.com](https://candconaturals.com/))

How do I request a refund or exchange from C&Co. Handcrafted Skincare?

To request a refund or exchange, start by reviewing the “Returns & Exchanges” section of the Client Service area on candconaturals.com to confirm eligibility and time frames. Then contact their support team with your order number, the products in question, and any concerns (such as damage, allergy, or dissatisfaction). They will advise you on whether a return, replacement, or store credit is available and provide any shipping instructions if products must be sent back.([candconaturals.com](https://candconaturals.com/))

Why do I see a small or duplicate pending charge from C&Co. on my statement?

You may see a small temporary authorization hold or a pending charge if your bank is verifying your card when you check out, or if the authorization amount is adjusted to match the final order total after tax and shipping are calculated. These authorizations should fall off automatically and be replaced by a single settled transaction; if a pending charge does not clear after several days, contact your bank and C&Co.’s client service with details.([candconaturals.com](https://candconaturals.com/))

How can I verify that this C&Co. Handcrafted Skincare charge is legitimate and not fraudulent?

To verify the charge, match the transaction date and amount with your email receipts from candconaturals.com and any order confirmations from the Shop app if you used Shop Pay. Log into your account on their website, if you created one, to review past orders. If you still don’t recognize the purchase, reach out to C&Co. via the contact details on their site with a screenshot of the statement entry, and also notify your card issuer so they can investigate or block further charges if needed.([candconaturals.com](https://candconaturals.com/))

How do I contact C&Co. Handcrafted Skincare about a billing or product issue?

You can contact C&Co. through the “Client Service” or “Get in touch” sections on candconaturals.com, which list their customer service contact options and phone number, as well as FAQs and policy pages. Provide your full name, order number, and a clear description of the billing or product issue so they can quickly review your purchase history and respond with next steps.([candconaturals.com](https://candconaturals.com/))

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