Cecil Hotel

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Cecil Hotel is a historic country hotel and pub in Casino, New South Wales, offering bar, bistro dining, gaming facilities, and accommodation as a local community venue.

Casino, New South Wales, Australia

About Cecil Hotel

Cecil Hotel is a historic country pub and hotel located in Casino, New South Wales, Australia. Serving as a long-standing community hub, it typically offers a classic Australian pub bar, bistro-style dining, gaming facilities (such as TAB and poker machines), and simple, budget-friendly accommodation. Guests and locals visit for meals, drinks, live sports on TV, and social events, while travelers often book rooms for short stays in Casino and the surrounding Northern Rivers region.

A charge from Cecil Hotel may appear on your bank or card statement if you paid for accommodation, bistro meals, bar purchases, or used the gaming or bottle shop facilities linked to the venue. You might see a charge after booking a room directly, through their website, or via a third‑party booking platform that bills under the hotel’s name. Many hotels also place a temporary pre‑authorization (security bond) on your card at check‑in to cover incidentals; this may show as a pending or separate charge and then drop off after a few days. One‑off charges for meals, bar tabs, or function bookings can also appear, sometimes on a different date than your actual visit due to batch processing.

To verify a Cecil Hotel charge, start by comparing the transaction date and amount with any recent stays, bar or bistro visits, or room deposits in Casino, NSW. Check your email inbox (and spam folder) for booking confirmations or receipts from Cecil Hotel or from any booking sites you used. If you still have questions, contact the venue directly using the details on hotelcecil.com.au—ideally with your transaction date, exact amount, and the last four digits of the card used. Common issues like duplicate charges, delayed pre‑authorizations, or incorrect bar tab totals can usually be resolved by speaking with reception or the duty manager, who can review their point‑of‑sale records and your folio and arrange adjustments or refunds if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cecil Hotel.

  1. CECIL HOTEL CASINO CASINO AUS

Frequently Asked Questions

Why do I see a charge from Cecil Hotel on my bank statement?

You’ll typically see a Cecil Hotel charge if you stayed in their accommodation, paid for a meal in the bistro, opened a bar tab, or used their facilities in Casino, NSW. The transaction may post under descriptions like “CECIL HOTEL CASINO NSW” or similar. Sometimes the posting date is a day or two after your actual visit if payments are processed in batches.

Could this Cecil Hotel charge be a security bond or pre‑authorization hold?

Yes. Like many hotels, Cecil Hotel may place a temporary pre‑authorization on your card at check‑in as a security bond for your room and any incidentals. This appears as a pending amount and is not a completed sale. If no extra charges apply, the hold is usually released by your bank within a few business days, though the exact timing depends on your card issuer.

How can I get a copy of my receipt or tax invoice from Cecil Hotel?

If you need a receipt for your stay, meal, or bar tab, contact Cecil Hotel directly using the phone number or contact form listed on hotelcecil.com.au. Provide your full name, stay or visit date, and the last four digits of the card used so staff can locate your transaction in their system. They can typically email you a tax invoice or reprint a receipt for business or personal records.

What should I do if I believe I was overcharged or see a duplicate Cecil Hotel transaction?

First, compare the amounts on your statement with any receipts or your accommodation folio to confirm which charges you recognize. If an amount looks incorrect or appears twice, contact Cecil Hotel’s reception or accounts team and give them the transaction date, time, and amount so they can check their POS and booking records. In most cases, if a billing error or duplicate is confirmed, the hotel can process a reversal or refund; if not resolved, you can then speak to your bank about disputing the charge.

How does Cecil Hotel handle cancellations and refunds for room bookings?

Cecil Hotel’s cancellation and refund terms usually depend on how and where you booked (direct with the hotel vs. a third‑party site) and the rate type you chose. Flexible rates often allow free cancellation up to a certain time before arrival, while discounted or promotional rates may be non‑refundable. Check your original booking confirmation email for the exact policy and, if needed, contact the hotel or your booking platform to request changes or discuss possible refunds.

Why is the Cecil Hotel charge amount higher than my nightly room rate?

Your final charge may be higher than the base nightly rate because it can include multiple nights, public holiday or weekend rates, meals charged to your room, bar or mini‑bar items, and any applicable surcharges. Review your checkout folio or email confirmation to see a breakdown of room charges and incidentals. If any line items don’t look familiar, contact Cecil Hotel with your booking details so they can go through each charge with you.

How can I contact Cecil Hotel about a charge I don’t recognize?

Visit hotelcecil.com.au to find the latest contact details for the venue, including their main phone number and any listed email address or enquiry form. When you reach out, have your bank statement handy with the transaction date, exact amount, and card type, plus any booking or reservation numbers you may have. Providing this information helps staff quickly look up your transaction and explain or correct the charge.

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