Club Lime

Club Lime is an Australian 24/7 gym chain offering full-service, unstaffed and staffed fitness clubs across more than 130 locations in the ACT, New South Wales, Victoria and Queensland. They provide 24-hour access to cardio and strength equipment, functional training zones, group fitness classes, small-group coaching, and, at many sites, allied services such as personal training, reformer Pilates, and access to aquatic or health club facilities through sister brands (e.g., Gungahlin Lakes, Viva Leisure). Memberships are typically contract or no‑lock‑in, billed by direct debit, with options for single-club access or multi‑club “Multi Club” and “Platinum” style passes. All membership administration is handled centrally by Club Lime/Viva Leisure via clublime.com.au and their mobile app.

A charge from “CLUB LIME”, “CLUB LIME VIVA LEISURE”, or similar descriptors may appear on your bank or card statement when you have an active or recently cancelled gym membership, paid a joining or access fee, or purchased an add‑on service (such as reformer Pilates or coaching). Most Club Lime charges are recurring weekly or fortnightly direct debits for ongoing memberships, but you may also see one‑off fees such as a start‑up/joining fee, an access card/wristband fee, or a pro‑rata payment when you first join. Some banks may show a pending or small test transaction when you first add or update your card details, and if multiple memberships are on the same payment method (e.g., family members), the total amount may be higher than a single membership rate.

If you’re unsure about a Club Lime charge, start by checking recent emails from Club Lime/Viva Leisure for membership confirmations, receipts, or changes to your billing. Log into your Club Lime member portal or app using the email or phone number you signed up with to view your active memberships, billing history, and next debit date, or visit clublime.com.au and use their contact form or live chat. You can also contact Club Lime Member Support directly (details on their website), or speak to staff at your local club during staffed hours. Common issues—such as being charged after you thought you cancelled, not recognising a family member’s membership, or seeing a higher‑than‑expected debit—are usually resolved by confirming your contract terms, minimum commitment period, and required notice time for cancellations or membership freezes.