Comfort Inn Mandurah

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Comfort Inn Mandurah is a mid-range hotel in Mandurah, Western Australia, offering motel-style rooms, family suites and executive spa suites with amenities such as a lagoon-style outdoor pool, spa, tennis court and on-site dining.

Rockville, Maryland, United States
choicehotels.com
Owned by Choice Hotels International, Inc.

About Comfort Inn Mandurah

Comfort Inn Mandurah is a mid-range hotel located in Mandurah, Western Australia, operating under the Comfort Inn brand of Choice Hotels, whose head office is in Rockville, Maryland, USA. The property offers motel‑style rooms, family suites, and executive spa suites, typically featuring air conditioning, Wi‑Fi, and in‑room tea/coffee facilities. On-site amenities often include a lagoon‑style outdoor pool, spa, tennis court, barbecue areas, and convenient access to local beaches, restaurants, and Mandurah’s foreshore attractions. Bookings may be made directly with the hotel, via the Choice Hotels website (choicehotels.com), or through third‑party travel partners.

A charge from “Comfort Inn Mandurah,” “Comfort Inn,” “Choice Hotels,” or a similar descriptor may appear on your bank or card statement if you recently stayed at the property, booked a future stay, or used any hotel services. Charges can include room rates, taxes and fees, upgrades, late check‑out, minibar purchases, on‑site dining, or use of facilities billed to your room. You may also see a pre‑authorization hold placed at check‑in to cover incidentals; this appears as a pending transaction and is typically higher than the room rate, with the unused portion released after check‑out. If you booked through an online travel agency (such as Booking.com, Expedia, etc.), the charge may still reference Comfort Inn or Choice Hotels, depending on how the payment was processed.

To verify a Comfort Inn Mandurah charge, start by checking your email for booking confirmations and folios from the hotel or Choice Hotels, along with receipts from any recent travel. Compare the transaction date and amount with your check‑in/check‑out dates and any extras charged to your room. If you still have questions, contact the hotel directly using the phone or email listed on your confirmation or on choicehotels.com, and request a copy of your final invoice. For issues like duplicate charges, incorrect amounts, or an unrecognized booking, the property’s front desk or billing office can review your stay details, adjust errors, and advise on refunds or release of authorization holds; if the charge is suspected fraud, also contact your bank or card issuer immediately.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Comfort Inn Mandurah.

  1. COMFORT MANDURAH MANDURAH AUS

Frequently Asked Questions

Why do I see a charge from Comfort Inn Mandurah on my card when I already checked out?

Comfort Inn Mandurah usually processes the final room and incidental charges at or shortly after check‑out, so the posting date may be a day or two later than your departure. In addition, any pre‑authorization hold placed at check‑in may convert into a finalized charge, while the unused portion is released by your bank. If you see both a pending and a posted amount, the pending hold should drop off automatically within a few business days. If it does not, contact the hotel or your bank for an update.

What are typical amounts I might be charged by Comfort Inn Mandurah?

Common charges include nightly room rates (which can vary by season, room type, and promotions), government taxes and local fees, and any extras like breakfast, minibar items, or late check‑out. You may also see a higher temporary authorization (for example, the estimated room total plus an additional amount per night for incidentals) that is not the final cost. For exact pricing, refer to your booking confirmation or the folio emailed after your stay.

Why is there a large pending or pre‑authorization charge from Comfort Inn Mandurah?

At check‑in, Comfort Inn Mandurah typically places a pre‑authorization hold on your card to secure payment for your stay and cover potential incidentals (such as food, minibar, or damages). This amount is often higher than your nightly rate because it includes an estimate of the total stay plus a security margin. After you check out and the final bill is settled, the hotel sends a release for the unused portion; your bank then removes the pending hold, which can take 3–10 business days depending on the card issuer.

How can I cancel or change my reservation with Comfort Inn Mandurah to avoid extra charges?

Cancellation and modification policies for Comfort Inn Mandurah depend on the rate you selected (flexible vs. advance purchase) and whether you booked directly with Choice Hotels or via a third‑party site. If you booked direct through choicehotels.com or the Choice Hotels app, log into your account or use your confirmation number to view and manage the reservation; the confirmation email will show the cutoff time for free cancellation, if available. If you booked through an online travel agency, you must cancel or change the booking through that website or app, and their terms will apply.

How do I request a billing correction or refund from Comfort Inn Mandurah?

If you believe you were overcharged or billed for services you did not use, contact Comfort Inn Mandurah directly via the phone or email listed on your receipt or the Choice Hotels website and ask to speak with the front desk or accounts department. Provide your full name, stay dates, room number (if known), and a copy or screenshot of the disputed charge from your bank statement. The hotel can review your folio, correct any errors, and, if a refund is approved, process it back to the original payment method; your bank may then take several business days to display the credit.

I booked through a travel site but the charge says Comfort Inn or Choice Hotels—who do I contact?

Some online travel agencies process payment on behalf of the hotel, while others simply hold your card details and the hotel charges you directly at check‑in or check‑out. If your statement clearly lists “Comfort Inn Mandurah,” “Comfort Inn,” or “Choice Hotels,” the hotel most likely processed the transaction and can provide a detailed invoice. If the statement lists the travel site’s name instead, contact that site’s customer service for billing questions. When in doubt, you can contact both the hotel and the agency to confirm who charged your card.

How can I get a copy of my invoice or receipt from Comfort Inn Mandurah?

You can request a copy of your folio by contacting Comfort Inn Mandurah directly via phone or email and providing your name, stay dates, and the card used for payment. If you are a Choice Privileges member and booked through your account, you may also be able to access past stay receipts by logging into your profile on choicehotels.com. Having the exact transaction date and amount from your bank statement will help staff locate your record more quickly.

Does Comfort Inn Mandurah offer refundable and non‑refundable rates, and how does that affect charges?

Comfort Inn Mandurah, like many Choice Hotels properties, often offers both flexible (refundable) and advance purchase (non‑refundable or partially refundable) rates. Non‑refundable bookings may be charged at the time of booking or become fully payable if you cancel after a certain deadline, which can explain a charge even if you did not stay. Flexible rates usually allow cancellation up to a specified time before arrival, with no charge or only a small penalty. Always check the rate rules in your confirmation email to understand when and how your card will be charged.

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