About Computer 5000
Computer 5000 is an independent computer retail and repair business based in San Francisco, California. The shop specializes in desktop and laptop diagnostics and repair, hardware upgrades, data transfer, and general troubleshooting for both Windows PCs and Macs. In addition to repair services, Computer 5000 provides retail sales of computer components and accessories, helping customers extend the life of existing systems or build and configure new ones to their needs.
A charge from “Computer 5000” on your card statement is likely tied to an in‑person purchase or repair service at their Geary Boulevard location, such as paying for parts, labor on a repair job, or a diagnostic fee. They do not appear to operate as a subscription or membership service; charges are typically one‑time transactions for specific work performed or hardware purchased. You might also see multiple charges if you approved additional parts or follow‑up work after an initial diagnostic visit.
If you have questions about a charge, start by checking your email or any paper receipt you received when dropping off or picking up your device, as well as any text messages or call logs referencing your repair. You can contact Computer 5000 directly using the phone numbers listed on their website to confirm the date, amount, and purpose of the transaction. When you call, have your card’s last four digits, the transaction date, and amount ready so staff can quickly match the charge to their records. If you still don’t recognize the transaction after speaking with them, you can dispute the charge with your card issuer and request that they investigate.