About Copenhagen Plaza
Copenhagen Plaza is a long-established, boutique-style hotel in central Copenhagen, Denmark, known for its classic architecture, individually furnished rooms, and proximity to major attractions such as Tivoli Gardens and the central railway station. The hotel offers accommodation for tourists and business travelers, along with on-site dining, a bar, meeting facilities, and concierge services. It operates under the ProfilHotels brand, part of the Ligula Hospitality Group.
A card charge labeled “COPENHAGEN PLAZA KOEBENHAVN V” typically corresponds to a stay at the hotel, charges for food and beverages at its restaurant or bar, minibar usage, room service, or meeting/event services. The amount may include room rates, local taxes, service charges, and any additional services added to the room bill. Sometimes a pre-authorization hold is taken at check-in, which can appear as a pending or temporary charge on your statement before being adjusted to the final bill.
If you have questions about a charge, start by reviewing your booking confirmation, check-in/check-out dates, and any receipts from the hotel’s restaurant or bar. You can usually find contact details on your confirmation email or through the hotel’s website and reach out via phone or email with your name, stay dates, and last four digits of the card used. For disputed or unrecognized charges, contacting the hotel directly for an itemized invoice is recommended before initiating a dispute with your card issuer, as the hotel can often clarify pre-authorizations, duplicates, or bundled charges quickly.