COTR Inc

E-commerce85% confidence

COTR Inc is a New York–based company that designs and sells specialty consumer products—primarily intimate lifestyle and pleasure products—sold online and through retail partners under various brand names.

New York, NY, USA
cotrinc.com

About COTR Inc

COTR Inc is a Delaware-formed corporation headquartered in New York City that operates in the hobby/toy retail space, with a focus on intimate lifestyle and pleasure products. Business directory listings and trademark records associate COTR Inc with multiple adult product brands (such as BVibe) and categorize it under hobby, toy, and game shops and related retail trade. The company imports products from manufacturing partners, then distributes them through its own channels and a network of specialty and online retailers worldwide.([dnb.com](https://www.dnb.com/business-directory/company-profiles.cotr_inc.c0645a8f3fc1169819d51777620e6ac8.html?utm_source=openai))

A charge from “BT*COTR INC” on a card statement most likely relates to an online or mail-order purchase of one of these products, processed through a payment gateway (the “BT*” often indicates Braintree) with COTR Inc as the merchant of record. In some cases, charges may be linked to FDA-listed OTC products like the BVibe-branded COTR‑PLP Delay Spray, where COTR Inc is identified as the labeler and manufacturer.([dailymed.nlm.nih.gov](https://dailymed.nlm.nih.gov/dailymed/fda/fdaDrugXsl.cfm?setid=39bfb77f-090a-9ef1-e063-6294a90a5644&type=display&utm_source=openai)) These are typically one-time purchases rather than ongoing subscriptions, though customers may place repeat orders over time.

If you don’t immediately recognize this charge, first think back to any recent purchases of intimate or adult products (often shipped discreetly) made via specialty websites or marketplaces, as the descriptor on your statement may show the corporate name “COTR Inc” rather than the consumer-facing brand. To verify, search your email for order confirmations referencing COTR Inc or the specific product brand, check any accounts you created on those sites, and compare the transaction date and amount. If questions remain, use the contact details on cotrinc.com or on your order confirmation to reach their customer support, referencing the last four digits of your card, the date, and amount of the charge. If you still cannot confirm the purchase, contact your card issuer to dispute or block the transaction and request a new card number if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to COTR Inc.

  1. BT*COTR INC

Frequently Asked Questions

Why does my credit card statement show a charge from “BT*COTR INC” instead of the brand I bought from?

COTR Inc is the corporate entity and merchant of record behind several intimate lifestyle and pleasure-product brands. When you buy from one of these brands online, the transaction may be processed through a payment gateway (often Braintree, shown as “BT*”), and your statement can display the corporate name “COTR Inc” rather than the consumer-facing brand name.

What kinds of purchases typically result in a COTR Inc charge?

Most COTR Inc charges come from online orders of intimate or adult products, such as toys, accessories, or related OTC items like BVibe COTR‑PLP Delay Spray, fulfilled either directly by COTR Inc or through its ecommerce platforms and retail partners. Charges are usually one-time, matching the total of your order including tax and shipping.

Does COTR Inc run subscriptions or recurring billing?

COTR Inc primarily sells products on a one-time purchase basis, so most charges should correspond to single orders. If you see multiple similar charges over time, review your order history and email receipts to confirm whether you placed separate orders; if you believe there is unintended repeat billing, contact COTR Inc support through their website and, if needed, your card issuer.

How can I get a refund or return a product purchased from COTR Inc?

Refund and return eligibility depends on the specific product and the policy of the website or retailer you purchased from. Start by checking the returns or warranty section on the site where you placed your order, then locate your order confirmation email. Most adult-product sellers restrict returns on opened items but may offer replacements or limited refunds for defective products—contact the support team listed on your receipt or on cotrinc.com with your order number and photos or a description of the issue.

Are COTR Inc charges ever small temporary amounts or authorizations?

Yes. Like many online merchants, COTR Inc or its payment processor may place a small temporary authorization (for example, a few dollars) to verify your card before finalizing the full charge. These authorizations usually drop off within a few days and are replaced by the final transaction amount that reflects your order total.

How can I verify that a COTR Inc charge on my card is legitimate?

Compare the date and amount of the charge to any recent online purchases of intimate or adult products. Search your email for receipts mentioning COTR, BVibe, or other related brands, and log into any accounts you created on those shopping sites to review order history. If you cannot find a matching order, contact COTR Inc via the contact information on cotrinc.com and ask them to look up the transaction; if they cannot locate it or you still suspect fraud, contact your card issuer immediately.

What are typical dollar amounts for COTR Inc transactions?

COTR Inc sells consumer products whose prices can range from modest accessories to higher-end devices, so transaction amounts commonly range from tens to a few hundred US dollars depending on what you purchased and whether multiple items were in one order. If the amount on your statement is far outside what you would expect for such products, double-check your receipt and consider contacting both the merchant and your bank.

How do I contact COTR Inc about a billing issue?

Visit cotrinc.com and look for their contact or support section, which typically provides an email address or web form. When you reach out, include your full name, the email address used for the order, the last four digits of the card, the transaction date and amount, and any order or invoice number from your receipt so they can quickly locate and review the charge.

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