Country Club Tasmania

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Country Club Tasmania is a casino resort and golf destination offering hotel accommodation, dining, bars, gaming and an 18‑hole championship golf course in Prospect Vale near Launceston, Tasmania.

Prospect Vale, Tasmania, Australia
countryclubtasmania.com.au
Owned by Federal Group

About Country Club Tasmania

Country Club Tasmania is a resort, casino, and golf destination located in Prospect Vale, just outside Launceston in Tasmania, Australia. The property includes a full‑service hotel, self‑contained villas, multiple restaurants and bars, conference and event facilities, and an 18‑hole championship golf course and driving range. Operated as a major regional resort complex, it caters to holidaymakers, business travellers, golfers, and entertainment seekers with on‑site gaming, dining, and leisure activities.

A charge from Country Club Tasmania may appear on your bank or card statement for a variety of reasons. Common scenarios include hotel room bookings, incidentals charged to your room (such as restaurant, bar, minibar, or spa services), golf green fees, pro‑shop purchases, or event and conference charges. You may also see charges for deposits or pre‑authorisations at check‑in, advance purchase rates, or payments made directly at one of their restaurants or bars. Some banks display the trading name slightly differently (e.g., "COUNTRY CLUB TAS", "CNTRYCLUB TASMANIA" or similar) and dates can reflect when the payment was processed rather than the day you stayed, dined, or played golf.

If you’re unsure about a Country Club Tasmania charge, start by checking recent and past reservations, dining receipts, bar tabs, or golf bookings around the transaction date, including any stays or visits made by family members using your card. Log in to any booking platform or travel site you used (such as the Country Club Tasmania website or a third‑party booking site) and review your confirmation emails and folios. To resolve questions, contact Country Club Tasmania via the details on their official website (countryclubtasmania.com.au) and request a copy of your tax invoice or folio; have your full name, stay dates, and the last four digits of the card ready. For billing disputes, first confirm with the resort’s accounts or reception team, then follow up with your bank if you still don’t recognise or agree with the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Country Club Tasmania.

  1. TASMANIAN COUNTRY CL PROSPECT VALE AUS

Frequently Asked Questions

What types of charges can appear from Country Club Tasmania on my bank statement?

Charges from Country Club Tasmania typically relate to hotel accommodation, restaurant and bar bills, golf green fees, pro‑shop purchases, event or conference bookings, or packages that bundle several of these together. If you stayed at the hotel or Country Club Villas, room charges may also include incidentals such as minibar, room service, or late check‑out fees. You might also see separate line items if you paid directly at a venue instead of charging back to your room.

Why do I see a higher amount than my nightly room rate from Country Club Tasmania?

The total amount billed after your stay can be higher than the base room rate because it may include taxes, resort packages, and any extras you charged to your room (meals, drinks, golf, movies, etc.). A pre‑authorisation hold taken at check‑in may also be partially or fully captured if you had incidental spending. Always review your final folio or tax invoice, which itemises the nightly rate and each additional charge.

Does Country Club Tasmania place a pre‑authorisation or hold on my card?

Yes, for most stays Country Club Tasmania will place a pre‑authorisation hold on your credit or debit card at check‑in to cover your room and a security buffer for incidentals. This is not an immediate charge, but it temporarily reduces your available balance until it’s released by your bank. When you check out, the final invoice amount is processed as a charge and the unused portion of the hold is released, usually within a few business days depending on your bank.

How can I get a copy of my invoice or receipt for a Country Club Tasmania charge?

You can request a copy of your invoice by contacting Country Club Tasmania via the contact or ‘Stay’ section on their official website and asking for your folio or tax invoice. Provide your full name, approximate stay or visit dates, booking reference (if available), and the last four digits of the card that was charged. For restaurant, bar, or golf receipts not linked to a room, you may need to advise the venue name and time of visit so they can locate the transaction.

How do I query or dispute a charge from Country Club Tasmania?

First, contact Country Club Tasmania directly and ask to speak with reception, reservations, or the accounts department, explaining the date and amount of the charge. They can review bookings and point‑of‑sale records to confirm what the transaction relates to and provide documentation. If you still believe the charge is incorrect after speaking with them, you can then contact your bank or card issuer to lodge a formal dispute, providing any evidence they’ve supplied.

Can there be multiple Country Club Tasmania charges for one stay or visit?

Yes, it’s possible to see more than one transaction related to the same visit. For example, you may see an advance deposit when you book, a pre‑authorisation hold at check‑in, and a final charge at check‑out for the full stay including incidentals. Separate charges can also appear if you paid directly at a restaurant, bar, or golf facility using the same card instead of posting everything back to your room.

Why is the Country Club Tasmania charge date different from the day I stayed or dined?

The date shown on your bank statement is usually the processing or settlement date, which can differ from the day you stayed, played golf, or dined. Transactions posted to your room (such as a bar or restaurant bill) are often consolidated and processed at check‑out, so your statement may show only the final date even though the charges relate to earlier days. For event deposits or advance purchase rates, the charge may appear on the day the payment was taken or confirmed.

How do I change or cancel a booking to avoid future charges from Country Club Tasmania?

To change or cancel an upcoming stay, tee time, or event booking, use the link provided in your confirmation email or contact the resort’s reservations team through the official website. Cancellation terms vary by rate type and booking channel, so check the policy in your confirmation—some discounted or advance purchase rates are non‑refundable or carry a fee. If you booked through a third‑party site (such as an online travel agency), you’ll usually need to manage changes through that platform.

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