Creative Market

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Creative Market is an online marketplace where independent creators sell digital design assets such as fonts, graphics, templates, stock photos, and themes.

Austin, TX
creativemarket.com
Owned by Dribbble

About Creative Market

Creative Market is an online marketplace based in Austin, TX where independent creators sell digital design assets such as fonts, graphics, illustrations, templates, themes, stock photos, 3D elements, add-ons, and other creative resources. Designers, marketers, and businesses use Creative Market to buy ready-made digital files to use in branding, social media, presentations, websites, print materials, and more. Products are sold as instant digital downloads, with licenses that typically cover personal and/or commercial use depending on the option you choose at checkout.

A charge from “CREATIVE MARKET”, “CREATIVEMARKET.COM”, or similar wording on your bank or card statement usually relates to a digital purchase made on creativemarket.com. This could be a one-time purchase of an individual product, a bundle, a credit pack, or a recurring membership/subscription fee if you signed up for ongoing access or monthly credits. You might also see small temporary authorization holds when you add or update a card, start a trial (if available), or when a previous payment was retried after failing.

To verify a Creative Market charge, first sign in at creativemarket.com and check your Purchase History and Billing or Membership pages for matching dates and amounts. If you use multiple email addresses, try logging in with each, or use your inbox search for “Creative Market receipt” to locate order confirmations. For any disputes, unexpected renewals, or refund questions, visit help.creativemarket.com to browse support articles or submit a ticket—including the last 4 digits of the card, the exact amount, and the date of the charge—so their support team can look up the transaction and help resolve issues such as duplicate billing, unauthorized use, or incorrect license selection.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Creative Market.

  1. CREATIVE MARKET AUSTIN US

Frequently Asked Questions

Why do I see a Creative Market charge on my card or bank statement?

Most Creative Market charges come from purchasing digital items (like fonts, templates, or graphics), buying a bundle or credit pack, or paying for a membership/subscription tied to your account. In some cases, the charge may be related to a renewed subscription or a previously failed payment that was successfully processed later. Log into creativemarket.com and check your Purchase History and any Membership/Billing sections to match the amount and date.

What are common amounts I might be charged by Creative Market?

Creative Market prices are set by individual creators, so you’ll see a wide range—from low-cost items (often under $10) for single assets, to higher-priced premium fonts, templates, and bundles that can be $20, $30, or more. You may also see rounded monthly amounts if you’re on a membership plan or purchased a credit pack. If a charge doesn’t match a specific product total, check for taxes, currency conversion, or multiple items in a single order.

Does Creative Market have subscriptions or memberships that bill me monthly?

Yes, Creative Market has offered membership-style plans that charge a recurring monthly or yearly fee in exchange for ongoing access to benefits such as discounted pricing, asset credits, or other perks. These subscriptions renew automatically until you cancel them in your account settings. If you see a repeating charge around the same date each month or year, it is likely related to one of these recurring plans.

How do I cancel my Creative Market membership or stop future recurring charges?

To cancel a membership or recurring plan, sign in to creativemarket.com, go to your Account or Profile menu, then open the Billing, Membership, or Subscriptions section. There you can manage your plan and choose the option to cancel or turn off auto-renew so future billing stops at the end of the current period. You’ll typically retain access to membership benefits until your paid term expires, and you can still use any assets you’ve already downloaded according to their license terms.

How can I request a refund or dispute an unexpected Creative Market charge?

Because Creative Market sells digital goods, refunds are not automatic and are reviewed case-by-case—usually for situations like duplicate purchases, technical issues with files, misleading product descriptions, or proven unauthorized use. If you believe you were charged in error, go to help.creativemarket.com and submit a support request with your order number (if available), the exact charge amount, the date, and the last 4 digits of the card. Their support team will investigate, may ask for additional verification, and let you know whether a refund, credit, or other resolution is possible under their policies.

Why do I see a small or temporary Creative Market charge (e.g., $0–$2) on my account?

Creative Market or its payment processor may place a small temporary authorization hold when you add or update a card, verify your payment method, or when a payment is being checked by your bank. These are not actual completed charges and should automatically disappear or convert to the final transaction amount within a few business days. If a small pending amount does not drop off after that time, contact your bank first, then reach out to Creative Market support with a screenshot of the transaction if needed.

How can I find the receipt or invoice for my Creative Market charge?

After a successful purchase, Creative Market emails a receipt to the address linked to your account and also saves an invoice in your Purchase History. Sign in to creativemarket.com, open your profile menu, and select Purchases (or a similar section) to see a list of orders, download invoices, and verify what was bought and when. If you can’t find an order you’re expecting, double-check other email addresses you may have used or search your inbox for “Creative Market” and the purchase date.

What should I do if I don’t recognize a Creative Market charge or think my card was used without permission?

First, confirm that no one with access to your card or account (such as a family member, colleague, or contractor) made a purchase using your payment details. If no one recognizes the transaction, immediately change your Creative Market password (if you have an account), remove or update saved payment methods, and enable any available security options. Then contact Creative Market via help.creativemarket.com with details of the charge so they can investigate, and also notify your bank or card issuer, who can secure your card and advise you on a formal dispute if needed.

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