Question 1

Why does my statement show “Intl purchase: SP CREDOM, KOOG AAN DE Z”?

Accepted Answer

This wording means your card was charged by Credom, an online shop running on Shopify (hence the SP prefix), with the merchant’s acquiring bank or registered address in the Zaanstad area near Koog aan de Zaan in the Netherlands. It usually corresponds to a web purchase you made on credom.nl for household or pet-related products.

Question 2

What kind of products does Credom typically sell online?

Accepted Answer

Open-source reputation checks and product traces show Credom selling consumer items such as home décor, lighting, and pet accessories (for example, self-cleaning litter boxes) via its Shopify storefront.([bol.com](https://www.bol.com/nl/nl/p/credom-kattenbak-zelfreinigend-huisdier-toilet-lade-met-schep-automatische-kattenbak-grijs-38-x-41-x-51-cm/9300000124638115/?utm_source=openai)) Your charge amount should roughly match the total paid for one of these online orders, including shipping.

Question 3

Is credom.nl a legitimate website and is it safe to shop there?

Accepted Answer

credom.nl appears to be a real Shopify-based e‑commerce site with standard shopping-cart and checkout functionality, but third‑party security scanners flag it as a mixed‑trust or higher‑risk site due to limited independent reputation data.([gridinsoft.com](https://gridinsoft.com/online-virus-scanner/url/credom-nl?utm_source=openai)) If you choose to buy there, use a card with fraud protection, keep your receipts, and monitor your statement closely.

Question 4

Does Credom run subscriptions or recurring billing, or are charges usually one‑time?

Accepted Answer

There is no public evidence that Credom offers subscription services; the site is described as a typical online shop where you place discrete orders.([es.gridinsoft.com](https://es.gridinsoft.com/online-virus-scanner/url/credom-nl?utm_source=openai)) Charges from Credom therefore should normally be one‑time transactions tied to specific purchases rather than ongoing recurring fees.

Question 5

How can I contact Credom about a refund, return, or order issue?

Accepted Answer

Because Credom is a small Dutch sole proprietorship with limited public contact details and no widely advertised customer-service center, your best contact route is via the email address or contact form referenced in your order confirmation from credom.nl. If you cannot reach the merchant or do not receive the goods as described, you should raise a dispute or chargeback request with your card issuer.

Question 6

What should I do if I see multiple Credom charges or an amount I don’t recognize?

Accepted Answer

First, list all recent orders you or family members placed on credom.nl and compare each charge (including currency conversion) with your statement. If an amount does not match any order or you see repeated billing with no matching purchases, contact your bank or card provider immediately to block the merchant and open a fraud or billing dispute, and preserve any emails or screenshots you have from the site.

Question 7

Can Credom place small temporary ‘authorization’ holds on my card?

Accepted Answer

Like many e‑commerce merchants using Shopify Payments, Credom’s payment processor may temporarily authorize your card for the order amount when you check out. This can appear as a pending charge that later posts as a finalized transaction or drops off if the order fails. If a pending Credom amount disappears within a few days and no goods are shipped, it was likely only an authorization.

Question 8

How can I verify that a Credom charge is really tied to my own purchase?

Accepted Answer

Search your email (including spam) for “Credom” or “credom.nl,” look at recent browser history for visits to the site, and check whether any family members with access to your card ordered items like home or pet products from a Dutch webshop. Matching the date, amount, and currency of the statement line to an order confirmation is the best way to confirm the charge; if you cannot match it, treat it as potentially unauthorized and involve your card issuer.

Credom

About Credom

Bank Statement Variations

Frequently Asked Questions