Crunch Fitness

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Crunch Fitness is a global gym and health club chain offering affordable memberships, group fitness classes, and strength and cardio equipment in an inclusive, entertainment-focused environment.

New York, NY
crunch.com
Owned by Crunch Holdings, LLC

About Crunch Fitness

Crunch Fitness is a large health club chain that positions itself as a high-value, low-price gym, combining cardio and strength equipment, group fitness classes, and premium amenities under the Crunch Essential, Crunch Select, and Crunch Signature brands. Founded in 1989, the company operates more than 550 locations worldwide through a mix of corporate and franchise clubs, all focused on making serious fitness fun and accessible to a wide range of members and fitness levels.

A charge with a descriptor like "Recur Payment ... ABC*20355-CRUNC TN" is very likely a recurring membership or related fee for a Crunch Fitness club, with "ABC*" referring to ABC Fitness Solutions, the third‑party billing provider Crunch uses for dues processing, and "CRUNC"/"TN" indicating a specific Crunch Fitness location in Tennessee. These recurring charges typically represent monthly membership dues, annual facility or enhancement fees, or, in some cases, recurring personal training or small‑group training packages tied to your Crunch account.

If you’re unsure about a Crunch Fitness charge, first log into your Crunch or ABC Fitness billing portal (often via a “member login” or myiclubonline.com link from your home club) to review your membership type, next billing date, and recent invoices. You can also contact your local Crunch club or Crunch corporate customer care using the phone number or email listed on the Crunch website or on your membership agreement. If you still can’t match the charge, ask your card issuer for the full descriptor and transaction details, then compare them to your Crunch contract; in cases of error or unrecognized billing, you can request the club or ABC Fitness to correct or refund the charge, and, if necessary, dispute it with your bank or card network within their time limits.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Crunch Fitness.

  1. Recur Payment TX 469-6383338 ABC*20355-CRUNC TN SEQ# 010725 6524

Frequently Asked Questions

Why does my bank statement show a recurring charge like "ABC*20355-CRUNC" or "CRUNCH* FITNESS" each month?

Crunch Fitness uses third‑party billing (often ABC Fitness Solutions), so recurring membership dues may appear as "ABC*CRUNCH FITNESS," "ABC*20355-CRUNC," or similar descriptors. These charges usually represent your monthly membership fee and, depending on your contract, may also include taxes or a small processing fee.

What types of fees can Crunch Fitness bill me for besides my regular monthly dues?

In addition to monthly dues, Crunch Fitness memberships commonly include an annual facility or enhancement fee, late fees if a payment is returned or declined, and separate recurring charges if you’ve signed a personal training or small‑group training contract. The exact amounts and timing are disclosed in your membership agreement and billing terms.

How do I cancel my Crunch Fitness membership so that recurring charges stop?

Cancellation is handled by your home Crunch club under the rules in your contract. Many locations require written notice (often 10–30 days before your next billing date) and may require you to cancel in person or via certified mail. Contact your specific club or check the cancellation section of your membership agreement to see the required method and notice period, then keep copies of any forms or emails for your records.

How can I get a refund for a Crunch Fitness charge I believe is incorrect?

Start by contacting your home Crunch club or its billing department and request an itemized account history showing dues, fees, and payment dates. If a billing error is confirmed, they can typically reverse or credit the charge. If the club or ABC Fitness declines and you still believe the charge is unauthorized or violates your contract, you may escalate to Crunch corporate customer care and/or dispute the transaction with your bank, providing a copy of your contract and any cancellation proof.

Why do I see an annual Crunch Fitness charge that is higher than my usual monthly dues?

Many Crunch Fitness memberships include an annual facility or enhancement fee—often billed once per year at a fixed amount separate from your normal monthly dues. This fee is usually scheduled 60–90 days after you join and annually thereafter. The date and amount should be listed in your membership agreement or in your online billing profile.

Can Crunch Fitness keep charging me after I thought I cancelled my membership?

If the required cancellation steps or notice period were not fully met—such as not cancelling in person when required, not providing written notice, or cancelling too close to your billing date—your membership may remain active and charges can continue. Verify that your cancellation was processed by requesting written confirmation from your club or checking your online account; if you have proof of timely cancellation, share it with the club and ABC billing and, if needed, with your card issuer when disputing charges.

How can I verify which Crunch Fitness location is billing me when the descriptor is abbreviated (e.g., "CRUNC TN")?

Use the phone number on the descriptor (often tied to ABC Fitness) or contact Crunch customer care and provide the full transaction details, including date, amount, and descriptor. They can look up which club ID or location (for example, a specific Tennessee club) corresponds to that billing code so you can match it to your membership or a family member’s account.

What should I do if Crunch Fitness or ABC Fitness is still trying to charge a card I replaced or closed?

Update or remove your payment method directly through your Crunch or ABC member portal and ensure your membership is either active with a valid method or properly cancelled per your contract. If your account is supposed to be closed, ask the club and ABC to mark it as cancelled and request written confirmation. You can also ask your bank to block future recurring payments from that merchant and, if unauthorized charges post, file a dispute with supporting documentation.

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