DailyPuzzles

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DailyPuzzles is an online specialty store focused on speedcubes, twisty puzzles, and related accessories, now operated out of Singapore under the Mofunland brand family.

Singapore, Singapore
Owned by Mofunland Pte. Ltd.

About DailyPuzzles

DailyPuzzles is an online retailer that specializes in Rubik’s cubes, speedcubes, twisty puzzles, and accessories such as lubricants, timers, mats, and storage solutions. Originally founded in Australia, the brand grew within the global cubing community and is now part of the Singapore-based Mofunland family, with operations run through DAILYPUZZLES PTE. LTD.([dailypuzzles.com.au](https://dailypuzzles.com.au/?utm_source=openai)) Their website, dailypuzzles.com.au, serves customers worldwide and offers products for beginners, hobbyists, and competitive speedcubers.

A charge from “SP DAILYPUZZLES SINGAPORE” is typically linked to an online purchase made through their Shopify-based storefront (hence the SP/Shopify prefix) for puzzles, cubes, or accessories, shipped from their Singapore operation. This could be a one‑time order, a pre‑order for a new cube release, or an order that has been partially fulfilled and captured later. Because the business moved from an Australian warehouse model to being run by Mofunland in Singapore, customers who previously saw Australian locations on statements may now see Singapore as the merchant location even though the brand name and website stay the same.([recordowl.com](https://recordowl.com/company/dailypuzzles-pte-ltd?utm_source=openai))

If you don’t recognize a DailyPuzzles charge, first check your email for order confirmations from dailypuzzles.com.au and your account/order history on their website. Verify amounts against your cart or pre‑orders, keeping in mind currency conversion if you’re outside Singapore or Australia. For issues, you can reach out via the contact options on their site (email support) and provide your order number, date, and the exact amount charged. If you suspect an unauthorized transaction and cannot locate a matching order, contact DailyPuzzles support first; if the issue isn’t resolved, follow up with your card issuer to dispute the charge or block the card as needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DailyPuzzles.

  1. SP DAILYPUZZLES SINGAPORE

Frequently Asked Questions

Why does my statement show “SP DAILYPUZZLES SINGAPORE” instead of an Australian location?

DailyPuzzles was acquired and is now operated under Singapore-based Mofunland, with the legal entity DAILYPUZZLES PTE. LTD. registered in Singapore. As a result, card statements may show Singapore as the merchant location, even though the brand and website (dailypuzzles.com.au) still serve Australian and international customers. The “SP” prefix typically refers to the Shopify payment infrastructure used to process the transaction.

What kinds of purchases usually result in a DailyPuzzles charge?

DailyPuzzles charges usually come from buying speedcubes, Rubik’s-type puzzles, accessories (like lube, bags, and timers), or bundle deals through their online store. In some cases, you may also see a charge related to limited-edition releases or pre‑orders that are captured when the item ships rather than when you first place the order.

Are DailyPuzzles charges recurring or subscription-based?

DailyPuzzles primarily processes one‑time payments for specific orders and does not typically operate on a subscription model. However, if you placed multiple pre‑orders or made several separate orders in a short period, these may show up as multiple similar charges on your card statement. Review your order history and email confirmations to match each charge to a specific order.

How can I get an invoice or receipt for my DailyPuzzles purchase?

After placing an order, DailyPuzzles sends an email confirmation that serves as a receipt and includes your order number, items, and total paid. You can also log into your customer account on dailypuzzles.com.au to view your past orders and download or print order summaries for your records. If you checked out as a guest and lost the email, contact their support with your name, email, and approximate order date so they can resend it.

What should I do if I was charged by DailyPuzzles but didn’t receive my order?

First, log into your DailyPuzzles account or use the tracking link from your confirmation email to check shipping status. If tracking shows no movement or a delivery issue, contact the courier and DailyPuzzles support with your order number and tracking ID. If the order is lost or undelivered, DailyPuzzles can typically assist with reshipment or a refund, depending on their shipping and refund policies.

Can I get a refund or cancel my DailyPuzzles order after being charged?

If you want to cancel or adjust an order shortly after placing it, contact DailyPuzzles support as soon as possible with your order number—changes are easiest before the order is packed or shipped. Refunds are usually considered for damaged, incorrect, or missing items once you provide photos and details. For pre‑orders, their ability to cancel may depend on how far along the fulfillment process is, so timely contact is important.

Why is the DailyPuzzles charge amount slightly different from my cart total?

If you’re paying in a currency other than SGD or AUD, your bank may apply its own exchange rate and foreign transaction fees, leading to a small difference between the cart total and the final posted charge. Additionally, shipping upgrades, taxes, or discounts applied after checkout can change the final amount. Comparing the final order confirmation email with your statement usually clarifies the discrepancy.

How do I contact DailyPuzzles about a billing or card charge issue?

Go to dailypuzzles.com.au and use the ‘Contact’ or ‘Support’ options, typically via an email address or contact form, and include your name, the email used at checkout, order number (if known), and a screenshot or description of the card charge. Clearly state whether the problem is a duplicate charge, unrecognized transaction, missing items, or a refund request so their team can investigate and respond more quickly.

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