DiamondCraft

E-commerce70% confidence

DiamondCraft is an online jewelry retailer specializing in lab-grown diamond and zircon jewelry, including rings, necklaces, and earrings, sold primarily to the Japanese market.

Shinjuku, Tokyo, Japan

About DiamondCraft

DiamondCraft is an e-commerce jewelry brand that focuses on man‑made (lab-grown) diamonds and zircon pieces, offering items such as engagement rings, necklaces, earrings, and other fine jewelry. Its website positions cultured diamonds as an environmentally friendly and more affordable alternative to natural stones while still providing comparable brilliance and durability. The store features premium-priced products, often marketed with significant promotional discounts, and targets customers looking for statement pieces for engagements, anniversaries, and special gifts.([purediamondcraft.com](https://purediamondcraft.com/))

A charge from “Sp Diamondcraft Merchant Purchase” on a Visa statement is likely tied to an online order placed through DiamondCraft’s website, where payment is processed by a third‑party gateway and the merchant descriptor shortens to “Diamondcraft.” This may reflect a one‑time purchase of jewelry, a promotional offer, or a high‑value checkout where the final amount includes shipping, taxes, or applied discounts. In some cases, you might see an initial pending or slightly different amount as an authorization hold before the final captured charge posts.

If you’re unsure about the charge, first check your email for order confirmations from purediamondcraft.com and review your bank’s transaction details for the date and amount against any recent jewelry purchases. You can contact DiamondCraft via the email addresses and contact form listed on their site to inquire about a specific transaction, providing the date, amount, and last four digits of your card. If you still don’t recognize the charge after checking your own and family members’ purchases, contact your card issuer to dispute the transaction or request that the card be replaced, as there is a possibility of card misuse.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DiamondCraft.

  1. SP DIAMONDCRAFT MERCHANT
  2. Sp Diamondcraft Merchant Purchase
  3. Sp diamondcraft

Frequently Asked Questions

What does a “Sp Diamondcraft Merchant Purchase” charge on my card usually mean?

This descriptor most likely refers to an online order placed with DiamondCraft through their website purediamondcraft.com, where the payment was processed by a third‑party gateway and the transaction label was shortened to “Diamondcraft.” Match the amount and date to any recent jewelry orders you made online.

What types of products does DiamondCraft typically charge for and in what price range?

DiamondCraft charges are usually for high‑end lab‑grown diamond and zircon jewelry such as rings, earrings, and necklaces. Many items are priced in the hundreds to several thousand U.S. dollars or equivalent in JPY, sometimes shown with large “sale” discounts, so card charges can be relatively high compared with everyday retail.([purediamondcraft.com](https://purediamondcraft.com/))

Does DiamondCraft offer subscriptions or recurring billing?

Based on their current storefront, DiamondCraft appears to process one‑time purchases for jewelry rather than offering subscription plans or memberships. If you see multiple similar charges across consecutive months, review your order history and then contact both DiamondCraft and your card issuer to rule out duplicate or fraudulent transactions.([purediamondcraft.com](https://purediamondcraft.com/))

How can I contact DiamondCraft about a billing question or to request a refund?

You can reach DiamondCraft using the contact form on their website’s “Contact Us” page or by emailing the listed support addresses, including DiamondCraft@purediamondcraft.com. Provide your full name, order number (if available), transaction date, billed amount, and the last four digits of the card so they can locate your order and advise on refunds or adjustments.([purediamondcraft.com](https://purediamondcraft.com/contact/))

How do I verify that a DiamondCraft charge is legitimate?

Log into your email accounts to search for “DiamondCraft” or “purediamondcraft.com” for order confirmations, and check your bank or card app for the exact transaction date and amount. If the details align with a jewelry purchase you or a family member made on their site, the charge is likely valid; if not, contact DiamondCraft for clarification and then your card issuer to dispute any unrecognized charge.

Why do I see a pending or slightly different amount from DiamondCraft before the final charge posts?

Some payment processors place an authorization hold when you submit your DiamondCraft order to confirm card validity and available credit. This hold may appear as a pending transaction or a slightly different amount; it is later replaced by the final captured amount once the order is confirmed. If a pending authorization does not drop off within several days, contact your bank for assistance.

Can I cancel a DiamondCraft order after my card has been charged?

Order cancellation depends on DiamondCraft’s current policies and the order status. If your jewelry item has not yet shipped or entered production, support may be able to cancel or modify the order—contact them immediately through the website form or support email with your order number. Once an item has shipped, you will likely need to follow their return or exchange process instead of a direct cancellation.

What should I do if I don’t recognize any purchases from DiamondCraft but see this charge?

First confirm that no one in your household used your card for a jewelry purchase on purediamondcraft.com. If nobody recognizes the transaction and you have no related order emails, treat it as potentially unauthorized: contact DiamondCraft to ask whether they can locate an order with your card’s last four digits, then promptly notify your card issuer to dispute the transaction and request a new card if fraud is suspected.

This merchant is in the E-commerce category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you