About Digistore24
Digistore24 is a German-based online sales platform and payment processor that enables creators and businesses to sell digital products, software, online courses, memberships, and event tickets. It provides infrastructure for checkout, VAT/sales tax handling, affiliate management, and automated delivery of digital goods. When you buy from many independent online coaches, software vendors, or info-product sellers, the underlying payment and invoicing are often handled by Digistore24.
A charge with a descriptor like “D24*CTEPHL6 DIGISTORE24.C FL” typically means you purchased a digital product, subscription, or online service from a seller who uses Digistore24 to process payments. The cryptic code (e.g., CTEPHL6) usually corresponds to a specific product or order in their system, and “FL” often reflects their U.S. entity/location. These charges can be for one-time purchases, recurring memberships, or trial conversions that renewed into a paid plan.
To verify or resolve a charge, you can search your email inbox for “Digistore24” to find the original order confirmation, which will list the product, seller, amount, and renewal terms. If you still have questions, you can look up your purchase using the “Find my order” or support options on digistore24.com with your email and partial card data. For refunds, cancellations, or subscription changes, you can usually manage them directly via the customer portal link in your receipt, or contact Digistore24 support with your transaction ID; they can either assist directly or direct you to the specific vendor responsible for the product.