Dovcon B.V.

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Dovcon B.V. is a Netherlands-based e-commerce company that operates and supports online retail brands, handling sales and fulfillment for consumer products sold via the internet.

Woerden, Netherlands
travx.eu
Owned by Dovcon Holding 2 B.V.

About Dovcon B.V.

Dovcon B.V. is a Dutch private limited company (besloten vennootschap) based in Woerden, the Netherlands. Business registry information describes it as active in distance retail and internet/mail-order trade, particularly in non-food consumer goods. Public supplier listings indicate that Dovcon B.V. is the registered company and address behind at least one consumer brand, TravX, which sells hair styling tools and similar products online across Europe.

A charge from “Dovcon B.V.” on a card statement is likely linked to an online purchase made through one of the e-commerce sites or brands that Dovcon operates or fulfills for, such as TravX at travx.eu. In many cases, the customer-facing website or brand name (for example, TravX) may appear on the order confirmation email and packaging, while the legal entity name “Dovcon B.V.” appears on the card or bank statement as the merchant of record. The transaction is typically a one-time purchase for a product ordered online, though customers might also see separate charges for shipping, accessories, or replacement parts.

If you do not immediately recognize a Dovcon B.V. charge, search your email for recent order confirmations or shipping notifications from TravX or other online stores you’ve used around the same date, paying attention to the billing section where the legal entity is listed. You can also visit the relevant store site (for example, travx.eu) and use their contact or support details to inquire about your order, referencing the date, amount, and last four digits of the card used. If the charge is suspected to be unauthorized, contact your card issuer promptly to dispute it, but it is often quicker first to verify recent online orders associated with brands that ship from the Netherlands.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Dovcon B.V..

  1. 1051831281837 Dovcon B.V.
  2. Dovcon B.V.

Frequently Asked Questions

Why do I see a charge from Dovcon B.V. on my card statement instead of the brand I ordered from?

Dovcon B.V. is the underlying Dutch company acting as the merchant of record for certain online stores, such as the TravX brand that sells hair styling tools. While you may see the brand name (for example, TravX) on the website and emails, the legal entity “Dovcon B.V.” is what appears on your bank or card statement.

What did I likely purchase if my statement shows a Dovcon B.V. transaction?

Most commonly, a Dovcon B.V. charge relates to a consumer product ordered online from a site they operate or fulfill for, such as a TravX hair styling tool or related accessory. Check your recent online orders—especially from EU-based sites—for an order that matches the date and amount of the charge.

Does Dovcon B.V. operate a subscription service, or are charges typically one-time?

Based on public information, Dovcon B.V. is mainly associated with one-time e-commerce purchases (for example, buying a hair styling device or similar product). If you see repeated identical charges, review your order history for any extended warranties, protection plans, or add-on services and contact the brand’s support if it appears incorrect.

How can I contact someone about a Dovcon B.V. charge I don’t recognize?

First, locate the website or brand you purchased from—such as TravX at travx.eu—and use its customer support email or contact form, providing your order number, transaction date, and amount. If you cannot match the charge to any order, contact your bank or card issuer and tell them the descriptor is “Dovcon B.V.” and the exact amount so they can help investigate.

What are common charge amounts I might see from Dovcon B.V.?

Typical Dovcon B.V. charges correspond to the price of mid-range consumer products, such as styling tools or similar devices, often ranging from tens to a couple of hundred euros, sometimes plus shipping. The exact amount depends on the specific item, any discounts applied, and whether shipping or extras were added at checkout.

Can Dovcon B.V. place temporary authorization holds on my card?

Like many online merchants, the payment processor acting for Dovcon B.V. may place a temporary authorization hold when you complete checkout to verify your card. This may appear as a pending transaction and then either settle for the final order amount or disappear if the order is canceled or fails.

How do I request a refund for an order billed as Dovcon B.V.?

Refunds are handled by the customer-facing brand’s support team. Go to the website where you purchased (for example, travx.eu), find their returns or support page, and submit a request including your order number, reason for return, and proof of purchase. Once the refund is processed, it will typically show up as a credit or reversal associated with Dovcon B.V. on your statement.

How can I verify that a Dovcon B.V. charge is legitimate before filing a dispute?

Compare the transaction date and amount with your email confirmations and order history from recent online purchases, especially from EU-based shops. Check whether those confirmations list Dovcon B.V. as the billing entity or a Dutch return address. If everything matches but you still have concerns, contact the store’s customer service; if you cannot match the charge at all, contact your card issuer to initiate a fraud or billing dispute review.

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