DrClean Spray is an online retailer that markets multi-purpose cleaning sprays and related household cleaning products, primarily sold direct-to-consumer via its website.
DrClean Spray is a direct-to-consumer brand that sells household cleaning products, most notably a tablet-based or concentrated spray cleaner promoted as an all-purpose solution for kitchens, bathrooms, and other surfaces. Customers typically encounter the brand through online ads and then purchase through its official website, where one-time orders and multi-bottle bundles are offered. The company lists DrClean Spray Inc. as its corporate entity, with a stated office location in Vancouver, British Columbia, Canada.
A charge from “Drclean - AUD 818-6503657 Us” on your card statement is most likely related to an online purchase of DrClean Spray products, often in Australian dollars, processed through their e-commerce checkout. Some customers report being enrolled in automatic reorder or subscription-style billing after their initial purchase, which can result in recurring charges rather than a single one-time payment. In some cases, there may also be small test or pending authorizations when a card is first added, which should drop off if no order is finalized.
If you have questions about a DrClean Spray charge, start by checking your email for order confirmations or receipts from buydrcleanspray.com or messages referencing DrClean Spray. You can also contact their customer service using the phone number on your statement (1‑818‑650‑3657) or via the support email listed on their site to inquire about the specific transaction, request cancellation of any ongoing shipments, or ask for a refund where applicable. Because there are many public complaints about billing disputes and difficulty obtaining refunds, it’s wise to document all communication, review the original offer page for terms of sale and any subscription wording, and, if necessary, work with your card issuer to dispute unauthorized or unresolvable charges.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DrClean Spray.
Why do I see a charge from “Drclean - AUD 818-6503657 Us” on my card?
This descriptor usually corresponds to an online purchase from DrClean Spray, often billed in Australian dollars. The phone number 1‑818‑650‑3657 is associated with DrClean Spray customer service, and the charge typically reflects an order you (or someone with access to your card) placed for their cleaning products through buydrcleanspray.com.
Is DrClean Spray a subscription, and can it create recurring charges?
Some customers report that their initial DrClean Spray purchase led to repeat or auto-ship billings. Review the original checkout or offer page you used for any mention of subscriptions, auto-refills, or trial terms. If you’re being billed regularly, contact DrClean Spray support by phone or email and explicitly request cancellation of any subscription or automatic reorder associated with your card.
How do I cancel future DrClean Spray shipments or charges?
Locate your order confirmation email from buydrcleanspray.com and follow any included cancellation or account links, if available. You can also call their customer support at 1‑818‑650‑3657 or use the support contact listed on their website, providing your full name, email, order number, and last four digits of the card so they can locate and cancel any active plan. Ask for written confirmation of cancellation by email.
How can I request a refund for my DrClean Spray order?
To request a refund, contact DrClean Spray through their customer service channels (phone or website contact form) and reference your order number, purchase date, and the exact amount charged. Explain the reason for your refund request—for example, product not received, duplicate billing, or dissatisfaction. Keep in mind that customers frequently report difficulties obtaining refunds, so it may help to document all communications and, if the issue remains unresolved, consider initiating a dispute with your card issuer.
What are common charge amounts for DrClean Spray purchases?
Customers report a range of amounts depending on the bundle or promotion selected, from single-bottle orders to larger multi-bottle packages that can total the equivalent of tens of US dollars or more. You may also see taxes, shipping, or international currency conversion fees added, especially if billed in AUD or another non-USD currency. Compare the amount on your statement with the pricing shown in your original order confirmation email.
Why do I see multiple or unexpected DrClean Spray charges on my statement?
Multiple charges can result from ordering more than one bundle, being enrolled in recurring auto-shipments, or having an authorization hold that later posts as a final charge. If you see more transactions than expected, review your email account (including spam folders) for multiple order confirmations. If you cannot match the charges to legitimate orders, contact DrClean Spray and your card issuer promptly to investigate possible duplicate or unauthorized billing.
How can I verify that a DrClean Spray charge is legitimate and not fraud?
First, search your email for receipts from buydrcleanspray.com or messages referencing DrClean or DrClean Spray on or near the transaction date. If you find a matching order, compare the billed amount and currency with your statement. If you do not find any record, or you never visited their site, call the customer service number on your statement (1‑818‑650‑3657) to ask what order is tied to your card, and consider requesting your bank to block further charges or open a dispute if the transaction appears unauthorized.
How do I contact DrClean Spray about a problem with my order or charge?
Use the phone number shown in the descriptor, 1‑818‑650‑3657, which is widely listed as DrClean Spray’s primary customer service line, and have your order information ready. You can also visit buydrcleanspray.com and look for a “Contact” or “Support” page to submit a ticket or email inquiry. When you reach out, include your full name, billing address, order number, amount charged, and a clear description of the issue so they can investigate more quickly.