DSG Retail Limited

Electronics92% confidence

DSG Retail Limited is a UK-based electrical and electronics retailer that operates brands such as Currys, selling consumer electronics, appliances, and related services.

London, United Kingdom
currys.co.uk
Owned by Currys plc

About DSG Retail Limited

DSG Retail Limited is the legal trading entity behind major UK and Irish electrical retail brands, most notably Currys. Through its stores and website, it sells consumer electronics, home appliances, computers, mobile phones, and related accessories, as well as offering services like delivery, installation, warranties, and technical support. Historically, it has also traded under brands such as PC World and Carphone Warehouse, many of which have been consolidated under the Currys name.

A charge from “D S G RETAIL LTD” or “DSG Retail Limited” on your card or bank statement usually corresponds to a purchase made at a Currys (or legacy PC World/Carphone Warehouse) store or on the Currys website. This could be for items like TVs, laptops, kitchen appliances, mobile devices, or protection plans and services. It might also reflect an online order, in‑store collection, extended warranty, repair, or a refund/adjustment associated with a previous purchase.

If you have questions about a DSG Retail Limited charge, start by checking your recent Currys receipts, email order confirmations, and your Currys online account order history. The reference date and amount on your statement can help you match it to a specific purchase. For unresolved issues, contact Currys customer service via their website or by phone using the contact details in your order confirmation or on currys.co.uk. Keep your transaction date, amount, and any order or receipt numbers handy when you reach out, as this will help support staff quickly locate your transaction and resolve billing or refund questions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DSG Retail Limited.

  1. D S G RETAIL LTD

Frequently Asked Questions

Why does my bank statement show a charge from DSG Retail Limited instead of Currys?

DSG Retail Limited is the underlying legal entity that operates Currys and related brands. Card transactions made in Currys stores or on currys.co.uk may appear on your statement as “DSG Retail Limited” or “D S G RETAIL LTD” rather than the store name.

What types of purchases typically show up as DSG Retail Limited charges?

Charges from DSG Retail Limited usually relate to purchases of electronics or appliances (like TVs, laptops, fridges, or phones), accessories, delivery and installation services, extended warranties or protection plans, or repair services made via Currys or its legacy brands.

How can I verify which Currys order a DSG Retail Limited charge is for?

Log in to your Currys online account (if you used one) and review your order history, or check your email for order confirmations around the transaction date. Match the billed amount and date on your statement with the totals on your receipts or confirmations. In-store receipts will also usually show DSG Retail Limited in the small print.

How do I request a refund or dispute a DSG Retail Limited charge?

If the charge relates to a recent purchase you recognize but want to return, follow Currys’ returns process in-store or via currys.co.uk/help. If you don’t recognize the transaction, contact Currys customer service with the date, amount, and last four digits of the card used so they can look up the transaction. If you still cannot identify it, you may then contact your card issuer to raise a dispute.

Can DSG Retail Limited place temporary or pending charges on my card?

Yes. When you place an online order or arrange services such as delivery or installation, DSG Retail Limited may place a temporary authorization hold to confirm your card. This can appear as a pending transaction and typically settles to the final amount or disappears within a few days if the order is not completed.

I bought from Carphone Warehouse/PC World—why is the descriptor DSG Retail Limited?

Carphone Warehouse and PC World have been operated under the same corporate group as Currys, and transactions are often processed through DSG Retail Limited. Even if the store fascia was Carphone Warehouse or PC World, the legal entity charging your card may still be DSG Retail Limited.

How can I contact DSG Retail Limited about a billing issue?

Customers generally contact Currys support for any DSG Retail Limited billing issues. Visit currys.co.uk and go to the ‘Customer Services’ or ‘Contact Us’ section for live chat, phone numbers, and help pages. Provide your order number, store location (if in-store), and transaction details to speed up assistance.

Does DSG Retail Limited offer recurring billing or subscriptions?

Most DSG Retail Limited charges are one-off purchases, but you may see repeated charges if you’ve arranged ongoing services such as device insurance, extended protection plans, or monthly service agreements. Review your documentation or online account for any active plans, and contact Currys customer service if you wish to modify or cancel them.

This merchant is in the Electronics category

Browse all

Related Merchants

JB Hi-Fi
Jaycar Electronics
The Good Guys
Mwave
RS Components

Compare DSG Retail Limited

vsJB Hi-FivsJaycar ElectronicsvsThe Good Guys

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you