EASYFLOWERS

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EASYFLOWERS is an Australian online florist offering same-day and next-day delivery of flowers, hampers, and gifts across Australia through a network of local florists.

Adelaide, South Australia, Australia
easyflowers.com.au

About EASYFLOWERS

EASYFLOWERS is an Australian online florist based in Adelaide, South Australia, that connects customers with a nationwide network of local florists. Through easyflowers.com.au, they offer a wide range of flower arrangements, bouquets, plants, hampers, and gift add‑ons such as chocolates, balloons, and wine. They specialize in same‑day and next‑day delivery across most Australian metropolitan and many regional areas, with options tailored for birthdays, anniversaries, sympathy, new baby, corporate gifting, and seasonal events like Valentine’s Day and Mother’s Day.

A charge from EASYFLOWERS on your bank or card statement usually relates to an online order you (or someone using your card) placed on easyflowers.com.au. This might be for a one‑time purchase of flowers or hampers, a scheduled future delivery, or multiple orders placed at once (for example, sending to different addresses). Around peak occasions, you may also see pre‑authorisations or slightly delayed captures of payment as orders are confirmed and assigned to partner florists. While EASYFLOWERS is primarily pay‑per‑order rather than subscription‑based, you might see multiple similar charges if you’ve placed repeat or scheduled orders, or if an initial payment attempt was reversed and re‑processed.

If you don’t immediately recognize an EASYFLOWERS charge, start by checking your email (including spam/junk folders) for order confirmations from easyflowers.com.au around the date of the charge. Review any special‑occasion gifts you may have ordered for others, and ask family members who might have used your card with permission. To resolve questions, visit easyflowers.com.au and use their contact or help section to reach customer service with your full name, email used at checkout, order number (if known), and the exact charge amount and date. Common issues—such as duplicate charges, changes to delivery details, or refunds for cancelled orders—are usually handled via their online support form or customer care team, who can trace the transaction and provide receipts or adjustments where appropriate.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EASYFLOWERS.

  1. EASYFLOWERS Adelaide AU
  2. EASYFLOWERS Adelaide AUS

Frequently Asked Questions

Why did I get a charge from EASYFLOWERS on my card or bank statement?

Most EASYFLOWERS charges come from placing an order for flowers, hampers, or gifts on easyflowers.com.au. This could be for same‑day or future‑dated delivery, and the name “EASYFLOWERS” (sometimes with “Adelaide” or “AUS” noted) will appear as the merchant. Check for any recent special‑occasion gifts you ordered, or orders placed on your behalf by a partner, family member, or colleague using your card.

What are typical order and delivery costs from EASYFLOWERS?

EASYFLOWERS bouquets and arrangements generally start around AUD $40–$60 for smaller designs, with more elaborate or premium flowers often ranging from AUD $80–$150 or more. Delivery fees depend on the delivery location and timing (standard, same‑day, or special time windows), and usually fall in the approximate range of AUD $15–$25 per delivery. Your final charge may be higher if you added extras like chocolates, wine, balloons, or upgraded vases.

Why do I see two EASYFLOWERS charges or a pending and a completed amount?

In some cases, your bank may show an initial authorisation (pending) from EASYFLOWERS and then a final captured charge once the order is confirmed. The authorisation hold should automatically drop off and not result in a second payment once your bank clears it. Duplicate‑looking charges can also occur if you re‑submitted payment after an error or if you placed two similar orders—if you suspect a true double charge, contact EASYFLOWERS support with screenshots of both transactions.

Does EASYFLOWERS run subscriptions or recurring payments?

EASYFLOWERS is primarily a one‑off, pay‑as‑you‑go florist, so most customers are only billed when they place an order. However, some users may schedule multiple future deliveries or repeat gifts, which can result in several EASYFLOWERS charges over time that look like a pattern. If you’re seeing repeated charges you don’t remember authorising, check your account on easyflowers.com.au for any scheduled orders or saved recurring gifts and contact support if something looks incorrect.

How can I cancel or change an EASYFLOWERS order and will I get a refund?

To cancel or amend an order, go to easyflowers.com.au and use your order confirmation email or account login to access your order details, then contact customer service as soon as possible. Changes and cancellations are usually only possible before your order has been prepared or dispatched by the local florist, and refund eligibility depends on how close it is to the delivery time and what has already been made. During peak periods and for custom or special‑order items, cancellation terms may be stricter, so always refer to the cancellation and refund policy listed on their website.

How do I request a refund or fix a problem with my EASYFLOWERS charge or delivery?

If you believe you were incorrectly charged, or if there was an issue with your delivery (late arrival, damaged flowers, or not as described), gather your order number, photos if relevant, and details of the problem. Then visit easyflowers.com.au and use their contact or help section to lodge a complaint or refund request with customer service. They typically review issues case‑by‑case and may offer a refund, partial credit, replacement delivery, or store credit depending on the circumstances and time elapsed since delivery.

How can I get a copy of my EASYFLOWERS receipt or invoice for this charge?

EASYFLOWERS automatically emails an order confirmation and tax invoice to the email address entered at checkout, usually within a few minutes of placing the order. If you can’t find it, search your inbox and spam folders for “easyflowers.com.au” or “EASYFLOWERS.” If it’s still missing, contact their support team via the website with your name, email, and the last four digits of the card used, and they can help locate the transaction and resend the receipt.

How do I contact EASYFLOWERS about an unrecognized or incorrect charge?

Go to easyflowers.com.au and navigate to the ‘Contact Us’ or ‘Help’ section, where you’ll find options such as an online contact form and current customer service details. Provide your full name, the email you might have used when ordering, the exact charge amount, the last four digits of your card, and the date of the transaction. This information helps them quickly locate your order, verify the charge, and advise whether it relates to a valid order, a duplicate, or a potential misuse of your card.

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