About eGift it
eGift it is an Australian digital gifting platform based in Cronulla, New South Wales, that specialises in personalised electronic gift cards. Through its website (egiftit.com.au) and mobile apps, customers can purchase eGift cards from a wide range of popular Australian retailers, entertainment providers, restaurants, and online stores. Cards can be customised with messages and designs, then delivered instantly via SMS and email to recipients, making it a fast, secure, and convenient alternative to physical gift cards.
A charge from eGift it will usually relate to the purchase of one or more digital gift cards. Most users make one‑time purchases for birthdays, holidays, corporate rewards, or special occasions, and the charge amount typically matches the value of the eGift card(s) plus any applicable fees displayed at checkout. In some cases, you may see multiple charges if you bought several cards in separate transactions, or a temporary authorization hold when your card is first verified or if a payment attempt was interrupted. eGift it does not generally operate as a subscription service, so recurring monthly charges are uncommon unless you’ve set up repeated or scheduled gifting.
To verify an eGift it charge, search your email or SMS for order confirmations from egiftit.com.au around the date of the transaction, or log into your eGift it account to check your order history and receipts. If you still don’t recognise the payment, confirm with family members or colleagues who may have used your card to send a gift on your behalf. For billing questions, incorrect amounts, or suspected fraud, contact eGift it support through the help or Contact page on their website, providing the last four digits of your card, transaction date, and amount (but never your full card number). Your bank can also assist with disputing unauthorised transactions if you cannot resolve it directly with eGift it.