Electronic Pro

Electronics70% confidence

Electronic Pro is an online electronics and general merchandise retailer based in South Africa, specializing in hard‑to‑find products imported from around the world.

Claremont, Western Cape, South Africa
electronicpro.co.za

About Electronic Pro

Electronic Pro is an online retail store that offers a wide range of electronics and related products, including gadgets, computer and networking gear, CCTV and security equipment, tools and industrial items, mobile accessories, lighting, hobby electronics, and various home and lifestyle products. The company positions itself as a source for hard‑to‑find items, importing products from global suppliers and delivering them directly to customers’ doors or local post offices. Operating via its Shopify-powered website, it serves primarily South African customers with nationwide shipping options and categories tailored to local needs such as load‑shedding essentials and surveillance systems.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

A charge from “electronic pro” on a card statement is most likely associated with an online purchase made through electronicpro.co.za. This could be a one‑time order of electronics or accessories, a bulk or corporate order, or a follow‑up shipment related to an earlier purchase. Because the store imports and ships items on different timelines (for example, 24‑hour dispatch versus 5–7 working days), charges may appear before the goods are delivered, and orders may be split into multiple shipments under the same billing descriptor.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

If you’re unsure about a charge, first check your email for order confirmations from Electronic Pro and review your account (if you created one) on their website using the same email tied to your card. Match the date and amount with any recent online orders. If something doesn’t look right, you can contact their customer service by email or phone using the details on their Contact Us page. Keeping your order number handy will help them locate your transaction quickly. If you still believe the charge is unauthorized after speaking with the merchant, you can then contact your card issuer to dispute the transaction, referencing the date, amount, and the descriptor “electronic pro.”([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Electronic Pro.

  1. electronic pro

Frequently Asked Questions

Why do I see a charge from “electronic pro” on my card statement?

This charge most likely comes from an online purchase you made at Electronic Pro’s website (electronicpro.co.za), where they sell electronics, accessories, security equipment, and other imported items. Check your email for an order confirmation from Electronic Pro and compare the billed amount and date with your recent online orders.

Does Electronic Pro charge my card immediately or when my order ships?

Electronic Pro typically captures payment when you place the order, even if some products are marked for 24‑hour dispatch and others for 5–7 working days. This means the charge can appear before all items have shipped, and you may receive your order in multiple parcels while only seeing a single charge on your statement.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

Can Electronic Pro orders result in multiple charges for a single purchase?

Most orders should appear as a single charge, but if you place multiple orders close together, or use different payment methods (for example, one order paid by card and another by a different method), you could see more than one “electronic pro” entry around the same date. Review your order history and email confirmations to verify whether each charge corresponds to a separate order.

How do I cancel or change an order with Electronic Pro after I’ve been charged?

Because many items are processed for dispatch within 24 hours, you should contact Electronic Pro as soon as possible if you need to cancel or modify an order. Use the email and phone number on their Contact Us page and provide your order number, the email address used at checkout, and the specific items you wish to cancel or change. If the order has not yet shipped, they may be able to adjust or cancel it and process a refund according to their return and refund policy.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

How can I request a refund from Electronic Pro if there is a problem with my order or charge?

First, review Electronic Pro’s Return & Refund Policy on their website to see the conditions and timeframes that apply. Then contact them via email or phone with your order number, a description of the issue (for example, damaged item, incorrect item, or duplicate charge), and any supporting photos if applicable. They can advise whether a return, replacement, or refund is appropriate and how to proceed with shipping the item back if needed.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

What are common amounts or patterns for Electronic Pro charges?

Charges from Electronic Pro usually match the total order value shown at checkout, including product prices, shipping, and any applicable taxes. You might see round amounts (for example, R499, R799) corresponding to promotional bundle prices, or non‑round amounts when shipping and multiple items are combined. If the amount on your statement differs from the order confirmation, review your confirmation for currency, shipping upgrades, or applied discounts and then contact Electronic Pro if there’s still a discrepancy.

Does Electronic Pro place temporary authorization holds on my card?

Like many online merchants, depending on the payment gateway and your bank, you might see a temporary authorization when you first submit your payment details. This can appear as a pending charge. Once the order is fully processed, the pending hold is either converted into a final charge for the correct amount or automatically drops off within a few days. If a pending hold remains longer than expected, contact your bank and, if needed, Electronic Pro’s support for clarification.

How can I contact Electronic Pro about a suspicious or unrecognized charge?

Visit electronicpro.co.za and go to the Contact Us section, where you’ll find their customer service email address and national contact number. Provide your full name, the last four digits of your card, the exact transaction amount, transaction date, and any reference numbers visible in your banking app or statement. This information will help them quickly search their order system and confirm whether the charge relates to an order placed with your details.([electronicpro.co.za](https://www.electronicpro.co.za/pages/about-us))

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