Element & Ether is an online-only retail brand that operates a Shopify storefront offering aesthetically styled home lighting, décor, and small lifestyle gadgets such as novelty lamps, humidifier fans, and decorative night lights. The site positions its products as modern, nature-inspired and "elevated" accessories for everyday comfort and ambiance, with frequent sale pricing and a curated, design-forward presentation.([elementandether.co](https://elementandether.co/))
A charge from ELEMENTETHERCO on a Visa or other bank statement is most likely related to a one-time online purchase made at elementandether.co, or a related portal such as their VIP Membership area linked from the main site. Customers typically place orders directly on the website using a card or digital wallet; the billing descriptor may compress the domain into something like “ELEMENTETHERCO” alongside a phone number. Because this is an online-only operation, purchases are card-not-present e-commerce transactions, so you may see pre-authorizations, pending charges, or multiple small test authorizations if your card details were entered more than once during checkout.
If you’re unsure about a charge, first search your email for order confirmations or shipping notifications from "Element & Ether" or the address support@elementandether.co. You can also visit the site and use the Contact or Shipping Info pages to review policies and reach support. Since the store runs on Shopify, you should be able to reference your order number to ask about refunds, shipping status, or duplicate charges. If you do not recognize the transaction and find no matching orders or emails, contact your bank or card issuer to dispute the charge and request that your card be blocked or replaced if you suspect unauthorized use.([elementandether.co](https://elementandether.co/))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Element & Ether.
Element & Ether is an online store that sells design-focused home lighting, décor, and small lifestyle gadgets such as novelty lamps, portable humidifier fans, and decorative night lights. All sales are made through their Shopify-powered website at elementandether.co.
Why do I see an ELEMENTETHERCO charge on my card statement?
An ELEMENTETHERCO charge usually corresponds to an online purchase made at elementandether.co (or its associated VIP membership portal). If you recently ordered a lamp, night light, small gadget, or similar item from Element & Ether, that transaction is likely what you are seeing on your statement.
Does Element & Ether have any subscriptions or recurring charges?
Element & Ether prominently advertises a VIP Membership Portal linked from their main site, which may involve recurring benefits or exclusive offers. If you signed up for a VIP membership or similar program, you could see recurring charges. Check any onboarding emails or log in through the VIP portal link on their website to review and manage your membership.([elementandether.co](https://elementandether.co/))
How can I cancel a VIP membership or stop recurring charges from Element & Ether?
To cancel a VIP membership or recurring charge, first log into the VIP Membership Portal linked from the Element & Ether website and look for account or billing settings that allow you to manage or cancel your plan. If you cannot locate those options, contact their support team via the email address listed on their Contact page (support@elementandether.co) and request written confirmation of cancellation.([elementandether.co](https://elementandether.co/))
How do I request a refund or return an item purchased from Element & Ether?
Review the Refund Policy page linked in the footer of elementandether.co to understand eligibility, time limits, and product condition requirements. If your order qualifies, follow the instructions there—typically you’ll need your order number, email address, and details about the issue. Initiate contact through the site’s Contact form or by emailing support@elementandether.co, and keep copies of all correspondence for your records.([elementandether.co](https://elementandether.co/))
What are common order amounts for Element & Ether purchases?
Element & Ether’s featured products often fall in the roughly $20–$90 USD price range, with many items shown on sale (for example, lamps listed at around $25–$60 and small gadgets around $20–$40). If the charge on your statement is within this range and you recall buying décor or a gadget online, it may correspond to one of these items.([elementandether.co](https://elementandether.co/))
Why do I see a pending or duplicate Element & Ether charge on my account?
When you place an order, your bank may show an initial authorization hold from Element & Ether before the final captured amount posts. If you re-tried payment or refreshed the checkout page, multiple temporary authorizations can appear. These extra pending amounts typically drop off automatically within a few business days; if they don’t, contact both Element & Ether support and your card issuer.
How can I verify that a charge from Element & Ether is legitimate?
To verify a charge, match the transaction date and amount with any order confirmation emails from Element & Ether, and log into your account on elementandether.co or its VIP portal to review your order history. If you find no corresponding order, cannot access an account, and no one on your card’s account recognizes the purchase, contact Element & Ether support with the last four digits of your card and the charge date (but never the full card number) and then speak with your bank to dispute the charge if necessary.