Elementa Psychology Pty Ltd

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Elementa Psychology Pty Ltd is a private psychology practice based in Melbourne’s eastern and northern suburbs, offering clinical psychology and counselling services for adults and children.

Kew, Victoria, Australia

About Elementa Psychology Pty Ltd

Elementa Psychology Pty Ltd is a mental health clinic providing clinical psychology and counselling services from rooms in Kew and Heidelberg in Melbourne, Australia. The practice offers assessment and treatment for a range of issues including anxiety, depression, trauma, stress, relationship difficulties, and child and adolescent mental health concerns, with a team of registered and clinical psychologists.([elementapsychology.com.au](https://www.elementapsychology.com.au/kew-junction?utm_source=openai))

A charge from “ELEMENTA PSYCHOLOGY PT KEW AUS” on a Visa statement is typically associated with payment for a psychology consultation or therapy session at their Kew Junction rooms (Suite 502, 89–93 High Street, Kew, VIC). Depending on the arrangement, the transaction may represent a standard session fee, a gap payment after a Medicare rebate, or fees for multiple sessions booked or paid in advance. Some clients may also see separate charges for late‑cancellation or non‑attendance fees if they did not provide sufficient notice, in line with the clinic’s policies.

If you have questions about a charge, start by checking your email for appointment confirmations, invoices, or receipts from Elementa Psychology, and compare the transaction date and amount to any sessions you or a family member attended. You can contact the practice directly by phone or email using the details on their website to query specific charges or request copies of invoices. If you still don’t recognize the transaction, speak with your card issuer; they can help you investigate potential card misuse and, where appropriate, initiate a dispute while you continue to verify bookings with the clinic.([elementapsychology.com.au](https://www.elementapsychology.com.au/kew-junction?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Elementa Psychology Pty Ltd.

  1. ELEMENTA PSYCHOLOGY PT KEW AUS

Frequently Asked Questions

Why do I see a charge from ELEMENTA PSYCHOLOGY PT KEW AUS on my card?

This descriptor usually refers to a payment processed by Elementa Psychology Pty Ltd for a psychology or counselling session at their Kew Junction rooms (Suite 502, 89–93 High Street, Kew, VIC). Check whether you, a dependent, or another family member attended an appointment around the transaction date.

What types of services does Elementa Psychology typically bill for?

Elementa Psychology bills for individual therapy sessions, child and adolescent consultations, clinical assessments, and sometimes for extended or report-writing sessions. Depending on your referral and funding, you may pay the full fee or just the out‑of‑pocket ‘gap’ after any Medicare or other rebates are processed.([hotfrog.com.au](https://www.hotfrog.com.au/company/1072229403746304/elementa-psychology-pty-ltd/kew/therapy-counselling?utm_source=openai))

Does Elementa Psychology charge cancellation or no‑show fees?

Like many private practices, Elementa Psychology may apply a late‑cancellation or non‑attendance fee if you cancel with short notice or miss an appointment. These fees can appear as separate charges on your card and may not be rebate‑eligible, so review their cancellation policy in your booking information or on their website.

How can I get a receipt or invoice for my Elementa Psychology session?

Receipts and invoices are typically emailed or provided at the time of your appointment. If you can’t find one, contact Elementa Psychology using the phone number or email listed on elementapsychology.com.au and request a copy, quoting your full name, date of birth, and the approximate date of the session.([elementapsychology.com.au](https://www.elementapsychology.com.au/kew-junction?utm_source=openai))

Is my payment to Elementa Psychology processed as a one‑off charge or a recurring payment?

Most payments to Elementa Psychology are one‑off charges tied to specific appointments. They do not usually operate as a subscription service. However, if you pre‑pay multiple sessions or have appointments booked close together, you may see several charges within a short period.

How do I query or dispute an amount charged by Elementa Psychology?

First, contact Elementa Psychology directly via the phone number or email on their website to verify what the charge relates to and request an itemized statement if needed. If, after speaking with the clinic, you still believe the charge is incorrect or unauthorized, contact your bank or card issuer to discuss a transaction dispute.

Can Elementa Psychology process Medicare or other rebates at the time of payment?

Many Australian psychology clinics, including Elementa Psychology, can help process Medicare or other eligible rebates after you pay the full fee, leaving you with an out‑of‑pocket cost. The amount you see on your card may therefore be higher than your final net cost after rebates, so check your Medicare or insurer statements as well.([hotfrog.com.au](https://www.hotfrog.com.au/company/1072229403746304/elementa-psychology-pty-ltd/kew/therapy-counselling?utm_source=openai))

How can I confirm that the Elementa Psychology website I’m using is legitimate?

The official website for the practice is elementapsychology.com.au. Ensure the address matches exactly, look for their Kew and Heidelberg practice details and contact information, and access it either from your referral letter or from trusted business directories that link to the same domain.([elementapsychology.com.au](https://www.elementapsychology.com.au/kew-junction?utm_source=openai))

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