Elite Tactical Systems Group

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Elite Tactical Systems Group is a U.S.-based manufacturer and online retailer of clear polymer firearm magazines, speedloaders, and related shooting accessories.

South Bend, Indiana, United States

About Elite Tactical Systems Group

Elite Tactical Systems Group (often branded as ETS) designs and manufactures translucent polymer magazines, pistol and universal speedloaders, and other firearm accessories for popular platforms such as Glock, SIG Sauer, Smith & Wesson, HK, AR-15, MP5, and more. Their products emphasize durability, visibility of ammunition, and ease of use, and are marketed as being proudly made in the USA with a lifetime warranty. The company sells directly to consumers through its website and also supplies dealers and distributors across the firearms industry.

A charge labeled “ETS GROUP” on a card statement typically comes from an online purchase made at etsgroup.us, such as magazines, loaders, or branded merchandise, or from a phone order placed with their customer service or dealer sales team. In most cases these are one‑time retail transactions rather than subscriptions, although customers may see separate line items for shipping, taxes, or multiple orders placed on the same day. Dealers or FFL holders might also see charges related to wholesale or bulk orders processed through ETS.

If you don’t recognize an ETS Group charge, start by checking your email for order confirmations from etsgroup.us or receipts from a firearms retailer that may have used ETS as the vendor of record. You can also log into your ETS web account (if you created one) to review order history. For unresolved questions, contact Elite Tactical Systems Group customer service via the phone number or email listed on their contact page, providing the transaction date, amount, and last four digits of the card so they can locate the order. If you still suspect fraud after speaking with ETS, contact your card issuer to dispute the transaction and request a new card number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Elite Tactical Systems Group.

  1. ets group

Frequently Asked Questions

Why do I see a charge from “ETS GROUP” on my card statement?

A charge from “ETS GROUP” is usually from Elite Tactical Systems Group for a purchase of firearm magazines, speedloaders, or accessories made through their website etsgroup.us or via a phone order. Check your recent online orders and email confirmations for an ETS receipt or shipping notice.

Does Elite Tactical Systems Group use subscriptions or recurring billing?

ETS Group primarily processes one‑time purchases for products such as magazines and speedloaders and does not commonly use subscription-style recurring billing. If you see repeat charges, review your order history for multiple separate orders or back‑to‑back transactions and contact ETS support if something looks incorrect.

How can I confirm what I bought from ETS Group for a specific charge?

Log into your account at etsgroup.us and review your order history for an order that matches the date and amount of the charge. If you checked out as a guest, search your email for messages from “etsgroup.us” or “Elite Tactical Systems Group” to find the invoice and itemized receipt; you can then compare this to your card statement.

How do I contact Elite Tactical Systems Group about a billing or order issue?

You can reach ETS Group customer service at 855-887-5452 during business hours or by emailing their published support addresses (for example, info@etsgroup.us or sales@etsgroup.us). Include your name, order number if available, transaction date, and amount so they can quickly look up your order and clarify the charge.

What is ETS Group’s refund or return policy if I was charged for an item I need to send back?

ETS Group advertises a 30‑day money‑back guarantee and a lifetime warranty on their products. If you were charged for an item you need to return, contact their customer service or use the contact form on etsgroup.us to request return authorization and instructions; once they receive and process the return, any eligible refund is issued back to your original payment method.

Could a small or duplicate ETS Group amount be an authorization hold?

In some cases your bank may show an initial pending amount when an order is first placed, which can look like a second or smaller ETS Group charge. This is usually an authorization hold from your card network and should drop off automatically once the final charge posts; if a pending amount remains or converts into an unexpected posted charge, contact ETS and your card issuer for review.

I don’t recognize this ETS Group transaction—what should I do to rule out fraud?

First, verify that no one in your household or business used your card to purchase ETS magazines or accessories. Then search your email for any order confirmations from etsgroup.us. If you still don’t recognize the transaction, contact ETS Group with the date, exact amount, and last four digits of your card so they can check their system; if they cannot find a matching legitimate order, immediately report the charge to your bank or card issuer as potentially fraudulent.

Can dealer or wholesale purchases from ETS appear differently on my statement?

Yes. Dealer or FFL purchases placed through ETS Group may still show up simply as “ETS GROUP” or a similar variation, without item details. If you’re a dealer or business and have an unexplained ETS charge, sign in to your dealer account or reach out to ETS sales support with your business name and invoice number so they can verify the order and provide a detailed statement.

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