Ello

Ello is a Chicago-based consumer products brand specializing in reusable drinkware and food storage, including water bottles, travel mugs, tumblers, glass meal-prep containers, and reusable straws. Its products are designed to replace single-use bottles and containers with durable, fashionable options that support a less wasteful lifestyle. Ello sells directly through its own website as well as via major retailers and marketplaces.

A charge labeled “sp ello products chicago IL” is most likely from an online purchase made through Ello’s official website or one of its related e-commerce checkout systems, such as a branded online store or promotional campaign. Customers often see charges after ordering water bottles, glass food storage sets, mugs, or similar household products. Depending on your bank, you may see the charge as a pending authorization first and then a final posted transaction once the order ships.

To verify an Ello charge, search your email for order confirmations from elloproducts.com or receipts from retailers where you purchased Ello-branded items. If you have questions or don’t recognize the charge, you can contact Ello’s customer support using the contact details on their website or via the Leapfrog Brands contact page, providing your order number, transaction date, and last four digits of the card used. Checking your Ello account (if you created one at checkout) or the retailer’s order history can also help clarify what was purchased and resolve any billing issues, such as duplicate charges or returns.