Envato Market

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Envato Market is an online marketplace for digital creative assets including website themes, code, video, audio, graphics, photos, and other design resources sold by independent creators.

Melbourne, Australia
themeforest.net
Owned by Envato

About Envato Market

Envato Market is a large online marketplace where independent creators sell digital assets such as WordPress and website themes, plugins, code snippets, stock video, motion graphics, music, sound effects, graphic templates, fonts, photos, and more. It operates several specialty sites under the Envato Market umbrella, including ThemeForest (themes and templates), CodeCanyon (code and plugins), VideoHive (video), AudioJungle (audio), GraphicRiver (graphics), PhotoDune (photos), and 3DOcean (3D assets). The company is headquartered in Melbourne, Australia, and processes payments in many currencies for customers worldwide using major credit/debit cards and PayPal.

A charge from Envato Market or ThemeForest may appear on your bank or card statement when you purchase an individual item (for example, a website theme, plugin, or design asset) or add prepaid credit to your Envato Market account. Statement descriptors vary by region and payment processor, and you might see names such as “ENVATO MARKET,” “THEMEFOREST,” “ENVATO USA INC,” or similar. Most Envato Market purchases are one‑time payments, not subscriptions; however, you may see repeated charges if you voluntarily repurchase an item for another project, renew a support extension on an item, or regularly top up your Envato Market credit. You may also see small temporary authorization holds when you add or change a payment method—these usually disappear once the payment is fully processed.

If you’re unsure about an Envato Market charge, first log into your account at themeforest.net (or any Envato Market site) and go to your profile > “Downloads” and “Statements” to match the date and amount with a specific purchase or credit deposit. Check with colleagues, web developers, designers, or agencies who may have bought themes or plugins on your behalf using your card. For billing issues, refunds, or suspected unauthorized use, visit the Envato Market Help Center at help.market.envato.com and submit a support request, including the exact charge amount, date, and the last 4 digits of your card. Your bank or card issuer can also help by providing the full descriptor of the transaction and, if needed, assisting with a dispute for clearly unauthorized charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Envato Market.

  1. ENVATOMARKET*48650714 SALT LAKE CIT UT

Frequently Asked Questions

Why do I see a charge from Envato Market or ThemeForest on my bank statement?

You’re usually seeing a charge for a digital item purchased on one of Envato Market’s sites, such as a WordPress theme from ThemeForest, a plugin from CodeCanyon, or a design template from GraphicRiver. The descriptor may appear as “ENVATO MARKET,” “THEMEFOREST,” or “ENVATO USA INC,” depending on your region and payment provider. Check your Envato account’s Downloads and Statements pages for an item purchased on or near the date of the charge.

Are Envato Market purchases subscriptions or one‑time payments?

Most Envato Market charges are one‑time payments for a specific item license or for adding prepaid credit to your account. You may see repeat charges only if you intentionally buy additional licenses, renew item support, or continue to top up your account balance. Envato Market itself does not automatically convert item purchases into recurring subscriptions, although some products you buy (such as SaaS tools or plugins) may have optional external subscriptions that are billed separately by those services.

What are common Envato Market charge amounts and why do they vary?

Envato Market items are individually priced by authors, so charges can range from a few dollars for simple code snippets or graphics to $20–$100+ for premium website themes, plugins, or video templates. Your final amount may also include a buyer fee, handling fee (for some payment methods), and applicable taxes like VAT or GST based on your location. Sometimes you’ll see rounded figures like $20, $40, $60, or $100, which usually indicate a deposit of prepaid credit rather than a single item price.

How can I cancel or stop future charges from Envato Market?

Because Envato Market purchases are typically one‑time, there is no ongoing subscription to cancel for standard item licenses. To avoid future charges, do not save or reuse your card on the account, and ensure that no one else (such as a developer or agency) has access to your Envato login or payment details. If you are repeatedly topping up prepaid credits or renewing support, you can simply stop making those manual purchases; Envato Market does not auto‑renew item licenses or support unless you explicitly authorize a new payment.

How do I request a refund for an Envato Market purchase?

To request a refund, sign in to your Envato Market account and go to the Help Center at help.market.envato.com, then follow the links for “Refunds” or “Request a refund.” Refunds are governed by Envato Market’s Refund Rules, which generally allow refunds when an item is not as described, not functioning as promised, or the author cannot or will not fix a confirmed issue. You’ll need to select the specific item, explain the problem clearly, and Envato (and sometimes the item’s author) will review your request; approved refunds are returned to your original payment method where possible.

Why do I see a small or temporary Envato Market charge that later disappears?

Envato may place a small authorization hold (often a low dollar amount) when you first add or update a payment card to verify that it’s valid. This is not a real charge and should automatically be reversed by your bank within a few business days. If the hold remains pending for longer than your bank’s typical timeframe, contact your card issuer for clarification and, if needed, provide them with Envato’s transaction descriptor for review.

How can I find the receipt or invoice for my Envato Market charge?

Log in to your Envato Market account and go to your profile menu > “Downloads” to see purchased items, then click “Download invoice” or “Download receipt” next to the relevant item. You can also visit the “Statements” section for a chronological list of transactions matching the amounts seen on your card. These invoices include the item name, purchase date, taxes, and total paid, which can help you or your finance department reconcile the bank statement entry.

What should I do if I don’t recognize an Envato Market charge or think it’s fraudulent?

First, check whether anyone else (a colleague, web developer, freelancer, or agency) may have legitimately used your card to buy a theme, plugin, or other asset for your website or project. If no one recognizes the purchase, immediately change your Envato Market password (if you have an account), revoke any shared access, and contact Envato support through help.market.envato.com with the exact transaction date, amount, and descriptor. You should also contact your bank or card issuer to report the unrecognized charge and follow their process for blocking the card and disputing unauthorized transactions.

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