Espro

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Espro is a specialty coffee equipment brand that designs and sells premium coffee and tea presses, calibrated tampers, milk frothing pitchers, and related brewing accessories for home and professional use.

Toronto, Ontario, Canada
espro.com
Owned by DKK Brands

About Espro

Espro (stylized as ESPRO) is a coffee equipment company focused on designing high‑precision brewing tools for both home enthusiasts and coffee professionals. Its product line includes double‑micro‑filtered French presses, travel presses, pour‑over brewers, calibrated espresso tampers, Toroid milk frothing pitchers, and specialized tasting cups, all aimed at improving consistency and flavor in manual coffee and tea brewing. The company originated in Canada and has been closely associated with Vancouver, British Columbia, but is now operated as a division of DKK Brands, a consumer‑goods group based in Toronto, Ontario.([ca.linkedin.com](https://ca.linkedin.com/company/espro-coffee?utm_source=openai))

A charge labeled “SP ESPRO.COM CHEYENNE WY” typically indicates an online purchase made through Espro’s official website (espro.com) or an associated e‑commerce checkout, with “SP” referencing Shopify’s payment processing and the Cheyenne, Wyoming location reflecting the processor’s or merchant-of-record address rather than Espro’s physical headquarters. Customers commonly see these charges for one‑time orders of presses, filters, tampers, or replacement parts, and occasionally for shipping fees or taxes. In some cases, small temporary authorizations may appear when a card is validated at checkout before the final amount is captured.

If you do not immediately recognize this charge, start by checking order confirmation emails from espro.com and any accounts you might have created with your email address at Espro or partner retailers. Log into your Espro account (if you have one) to review recent orders and invoices, and compare dates and totals to the transaction on your statement. If something appears incorrect, contact Espro’s customer support via the contact options listed on espro.com, providing the last four digits of your card, the transaction date, and exact amount so they can locate the order. You can also work with your bank to dispute unrecognized or fraudulent charges, but verifying directly with Espro first is often faster and can resolve issues such as duplicate orders, address errors, or cancellations and refunds in progress.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Espro.

  1. SP ESPRO.COM CHEYENNE WY

Frequently Asked Questions

Why does my statement show a charge from ESPRO.COM with a Cheyenne, WY location?

The “ESPRO.COM CHEYENNE WY” descriptor reflects the e‑commerce payment processor or merchant‑of‑record address, not Espro’s physical headquarters. Espro sells through its online store at espro.com, and Shopify or a related processor may route transactions through an entity registered in Cheyenne, Wyoming, which is why that city appears on your card statement.

What types of purchases typically result in a charge from Espro?

Most Espro charges come from one‑time purchases of coffee and tea presses, travel presses, replacement micro‑filters, calibrated tampers, Toroid frothing pitchers, or other brewing accessories on espro.com or from special online promotions. The amount will usually match the order subtotal plus shipping and applicable taxes shown at checkout.

Does Espro offer subscriptions or recurring billing for its products?

Espro primarily sells durable coffee gear as one‑time purchases, but some customers may opt into recurring shipments of consumables or replacement filters when available. If you see a repeating monthly or quarterly Espro charge, log in to your espro.com account or check your order confirmation emails for any auto‑replenishment or subscription options you may have activated, and manage or cancel them from your account settings.

How can I cancel or change an Espro order after seeing the charge on my card?

If you need to cancel or modify an order after it has been placed, contact Espro customer support as soon as possible using the contact form or support email listed on espro.com, and include your order number and transaction details. If the order has not yet shipped, they may be able to cancel or adjust it; if it has already shipped, they will typically guide you through a return or exchange process instead.

How do I request a refund for an Espro purchase I see on my statement?

To request a refund, locate your order confirmation from Espro and review the return policy linked in that email or on espro.com. Then contact their support team with your order number, reason for return, and whether the product has been opened or used. Once Espro receives and inspects any returned items that qualify under their policy, they will process a refund back to the same card, which may take several business days to appear on your statement.

Why do I see a small pending or $0 charge from Espro on my card?

Small or temporary charges—sometimes $1 or a low amount—can appear when Espro’s payment processor verifies that your card is valid and has sufficient funds. These are authorization holds rather than actual purchases and should drop off or be reversed automatically within a few days, leaving only the final transaction amount, if any, on your account.

What should I do if I don’t recognize an Espro charge at all?

First, search your email (including spam folders) for “Espro” or “espro.com” to see if someone in your household ordered equipment. Check with family members or coworkers who might share the card or card number. If no one recognizes the purchase, contact Espro via their website with the transaction date and amount to see if they can locate an order tied to your card. If it still appears suspicious, immediately notify your bank or card issuer and request a fraud investigation or card replacement.

How can I get a copy of the receipt or invoice for my Espro charge?

Log into your espro.com account, if you created one at checkout, and navigate to your order history to download invoices or receipts. If you checked out as a guest or cannot find the email, contact Espro support through their website with your name, email used for the order, and the date and amount of the charge; they can typically resend the order confirmation or provide a PDF receipt for your records.

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