ESW

E-commerce88% confidence

ESW (formerly eShopWorld) is a global direct-to-consumer e-commerce platform that enables international brands like Nike to sell online cross‑border, handling localized checkout, payment processing, tax, and logistics.

Dublin, Ireland
esw.com
Owned by Asendia Group

About ESW

ESW (formerly eShopWorld) is a global direct-to-consumer e‑commerce platform based in Dublin, Ireland, that powers cross‑border online sales for major international brands. Instead of selling directly to shoppers under its own brand, ESW works behind the scenes for retailers like Nike and many other fashion, beauty, and lifestyle companies. ESW provides localized checkout pages, currency conversion, tax and duty calculation, fraud prevention, and international shipping and returns management, so that when you shop on a participating brand’s website from another country, the entire purchase experience is compliant, localized, and seamless.

A charge from ESW on your bank or card statement typically appears when you place an order on a brand’s website that uses ESW to process international payments and fulfillment. In many cases, ESW is the “merchant of record,” meaning they officially collect your payment on behalf of the brand. You might see an ESW charge for a one‑time online purchase, a split charge that includes duties/taxes, a pre‑authorization hold at checkout, or recurring charges if you’ve signed up for a subscription product (such as monthly boxes or replenishment programs) sold via an ESW‑powered checkout. Trial offers or promotional sign‑ups that convert to paid plans may also be billed through ESW, depending on the brand.

If you’re unsure about an ESW charge, start by checking your email for order confirmations from the brand you recently shopped with—receipts and shipping updates often mention ESW in the fine print or payment details. Compare the date and amount of the charge with your recent online orders, including currency conversion and shipping/duty fees. You can typically access your order details through the brand’s website order‑history page, which may redirect to an ESW order portal. For questions, use the “Help,” “Contact Us,” or “International Orders” links on the brand’s site—these often connect you directly to ESW’s customer service or a joint support team. If you still can’t identify the charge, contact ESW via the support links at esw.com or through the retailer’s customer service, and be ready to provide the exact amount, date, last four digits of your card, and your full name so they can locate your order and help resolve billing issues, refunds, or cancellations.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ESW.

  1. eShopWorld Nike K67NY94 IRL

Frequently Asked Questions

Why do I see an ESW or eShopWorld charge when I ordered from another brand’s website?

ESW acts as the payment processor and merchant of record for many global brands selling cross‑border, so your card is technically charged by ESW rather than the brand itself. When you place an order from a participating retailer while shopping from another country, ESW handles the checkout, tax/duty calculation, and international logistics, which is why ESW or eShopWorld appears on your bank or card statement instead of just the brand name.

What are common amounts or patterns for ESW charges?

ESW charges usually match the total amount shown at checkout on the brand’s site, including product cost, shipping, and any import duties or taxes. Some statements may show this as a single combined charge, while others may break out duties/taxes as a separate ESW line. If your card is in a different currency, the final amount may vary slightly due to exchange rates and any foreign transaction fees applied by your bank, not by ESW itself.

Why is there a small or duplicate pending ESW charge on my account?

ESW may place a temporary authorization hold on your card to verify that funds are available when you complete checkout or update your payment method. This can appear as a small or duplicate pending charge that typically falls off within a few business days, depending on your bank’s policies. Only the final captured transaction corresponding to your order will actually be collected; any additional pending holds should disappear automatically.

Does ESW offer subscriptions or recurring billing, and how can I cancel them?

ESW itself does not sell its own subscriptions, but it processes recurring payments for brands that offer subscription products or auto‑replenishment services. To cancel or pause a subscription billed via ESW, log in to your account on the brand’s website and go to the subscriptions or account/billing section, then follow their cancellation steps. Once cancelled, ESW will no longer process future renewals, but any already‑processed billing cycles normally remain active until the end of that period.

How do I get a receipt or invoice for a purchase charged by ESW?

Your receipt is usually emailed by the brand at the time of purchase and may mention ESW or show ESW as the billing entity in the payment details. You can also retrieve your invoice by logging into your account on the retailer’s website and checking your order history—many international orders link to an ESW order or tracking page where you can download a tax invoice. If you cannot find it, contact the retailer’s customer service and provide your order number so they or ESW can resend your receipt.

How can I request a refund for an order processed by ESW?

Refunds for ESW‑processed orders are initiated through the brand where you placed the order, not directly through ESW’s corporate site. Follow the retailer’s return or cancellation instructions (usually on their Help/Returns page), and once your return is approved or your order is cancelled, ESW will process the refund back to your original payment method. Refunds may take several business days to appear on your statement, and the timing can vary by bank and currency.

Who do I contact if I don’t recognize an ESW charge or suspect it’s fraudulent?

First, review recent emails and your online order history with major brands you shop from, as ESW may be listed only in the payment section. If you still cannot identify the transaction, use the contact or help link on the brand’s website you suspect may be involved—many have an international orders or ESW support team that can search by card details and date. If no related order can be found or you believe the charge is unauthorized, immediately contact your bank or card issuer to dispute the payment and request a card replacement if needed.

Does ESW include customs duties and taxes in the charge, and why might those appear separately?

For many cross‑border orders, ESW offers a Delivered Duty Paid (DDP) option where import duties and taxes are calculated and collected upfront at checkout, then remitted on your behalf. On some statements, the product amount and duties/taxes may display as distinct ESW line items even though you saw a single total at checkout. This is normal and reflects how the transaction is broken out for tax and customs purposes; the combined total should match the amount you agreed to when placing the order.

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