Experience Rhode Island

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Experience Rhode Island is a family-owned tour and transportation company based in West Warwick, Rhode Island, offering guided tours, private charters, and event transportation throughout Rhode Island and the broader New England region.

West Warwick, Rhode Island, United States

About Experience Rhode Island

Experience Rhode Island is a family-owned tour and transportation company that specializes in showcasing Rhode Island and the surrounding New England area through guided tours and custom outings. Founded by brothers who grew up in the state, the company operates from West Warwick and offers scheduled city and regional tours, corporate and group outings, wedding shuttles, and private charter services, all designed to highlight local culture, history, food, and scenery. Their services include everything from “fun bus” group experiences to wedding guest shuttles and custom itineraries, with a strong emphasis on hospitality and worry‑free logistics.

A charge from this merchant is likely related to the purchase of a tour ticket, group outing, private charter, or wedding/event transportation service. Customers may see single one‑time charges for specific tours booked online (often via an e‑commerce platform like Shopify, reflected in the “SP” prefix on some statements), deposits or balances for private charters and wedding shuttles, or group bookings made by an event organizer. In some cases, there may be a preauthorization or pending charge if a card was used to hold a reservation before final billing.

If you have questions about a charge, start by checking your email for booking confirmations or receipts from Experience Rhode Island, as these will typically list the tour name, date, and amount charged. Verify whether you or a family member recently booked a Rhode Island tour, wedding shuttle, or group transportation around the date of the transaction. To resolve any discrepancies, you can contact Experience Rhode Island directly by phone or email via the contact details on their website; provide the last four digits of your card, transaction date, and amount so they can look up the booking. If you still do not recognize the transaction after speaking with them, contact your card issuer to dispute the charge and review your card’s security settings.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Experience Rhode Island.

  1. SP Experience West Warwick RI

Frequently Asked Questions

Why do I see a charge from Experience Rhode Island on my card statement?

This charge is typically for a guided tour, private charter, group outing, or wedding/event transportation booked through Experience Rhode Island. It may have been reserved online, over the phone, or as part of a group booking where your card was used to pay for tickets or transportation services.

What does an Experience Rhode Island purchase usually cost?

Public tours are generally priced per person, while private charters and wedding shuttles are priced per vehicle or package. It’s common to see round‑number charges that match ticket prices (for example, multiple tickets on a single charge) or larger amounts for private group transportation. The exact pricing depends on the specific tour or service selected and will be detailed in your confirmation email.

Can Experience Rhode Island charges be recurring or subscription‑based?

Experience Rhode Island charges are typically one‑time transactions tied to a specific tour date or event. They do not operate as a subscription service, so you should not see recurring monthly charges. If you do, contact them directly and then your card issuer to investigate.

How do I change, cancel, or reschedule a tour or transportation booking with Experience Rhode Island?

To change, cancel, or reschedule, refer to the cancellation and change policy in your confirmation email, then contact Experience Rhode Island using the phone or email provided on experienceri.com. Provide your booking name, date, and confirmation number so they can review options for refunds, credits, or date changes based on their current policies.

How can I request a refund for an Experience Rhode Island charge?

If you believe you’re owed a refund—for example, for a cancelled tour or event—reach out directly to Experience Rhode Island with your booking details and the amount charged. They will review your situation in light of their cancellation and refund policies and, if applicable, process the refund back to your original payment method. Refund processing times may vary by card issuer.

Why do I see an Experience Rhode Island charge under a descriptor starting with 'SP' or similar?

Some Experience Rhode Island bookings may be processed through an online payment platform such as Shopify, which can add prefixes like “SP” to the descriptor. The actual merchant is Experience Rhode Island, and the remainder of the line on your statement should reference their name and location in Rhode Island.

How can I verify a booking related to the Experience Rhode Island charge?

Search your email (including spam or promotions folders) for messages from Experience Rhode Island or experienceri.com around the transaction date. These emails usually include tour names, dates, and amounts. You can also ask family members or travel companions if they used your card to pay for a group tour or transportation.

How do I contact Experience Rhode Island if I still have questions about a charge?

Visit experienceri.com and use the listed phone number or email address (such as their main info email) to reach customer service. When you contact them, have your transaction date, amount, and the last four digits of your card available so they can locate your booking and help clarify or resolve any billing questions.

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