ExplorUS

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ExplorUS is a hospitality and concessions management company that operates lodging, dining, retail, and recreation services in national, state, and local parks across the United States.

Overland Park, Kansas, United States

About ExplorUS

ExplorUS (often styled as “ExplorUS”) is a hospitality management and park‑concessions company that operates lodging, restaurants, camp stores, marinas, and other visitor services in parks and historic sites throughout the United States. Formerly known as Ortega National Parks, the company focuses on small to mid‑sized operations where it can upgrade guest services while preserving natural, historic, and cultural resources. Its corporate headquarters is in the Kansas City metro area, and its portfolio spans dozens of national and state parks, forest recreation areas, and historic destinations nationwide.

A charge labeled “SQ *EXPLORUS 7999 LEAWOOD KS” most likely comes from a purchase processed via Square at an ExplorUS‑run location or office—such as a campsite or cabin booking, tour or activity, restaurant or café bill, gift shop or convenience-store purchase, marina rental, or other on‑site recreation or retail service. The MCC 7999 code generally corresponds to recreation or amusement services, which aligns with ExplorUS’s park‑based hospitality operations. Depending on the site, the charge could be a one‑time transaction, a deposit or prepayment for a reservation, or an incidental charge (like equipment rental or retail items) tied to a stay.

If you have questions about the charge, start by checking confirmation emails, park reservation records, and receipts from any recent trips to national or state parks or historic attractions, especially where you recall paying via a tablet or mobile card reader. The goexplorus.com website lists many of the parks and facilities they manage and often includes contact information for each site, as well as corporate contact channels. If you still can’t place the transaction, you can contact ExplorUS or the specific park property directly with the transaction date and amount so they can look it up; alternatively, your card issuer can investigate or dispute the charge if it appears unauthorized.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ExplorUS.

  1. Credit Card purch SQ *EXPLORUS 7999 LEAWOOD KS

Frequently Asked Questions

What is ExplorUS and why do I see it on my credit card statement?

ExplorUS is a hospitality and concessions company that runs lodging, dining, retail, and recreation services in national, state, and local parks. You’re likely seeing this charge because you made a purchase—such as a campsite or cabin reservation, restaurant bill, gift‑shop purchase, or activity fee—at a park facility they manage, processed through a Square terminal in the Leawood/Overland Park area.

What types of purchases typically result in an ExplorUS charge?

Common transactions include park lodging (cabins, hotel rooms, campgrounds), food and beverage at on‑site restaurants or cafés, gift and general‑store items, boat or equipment rentals, guided tours, and activity or entrance fees at facilities they operate. Some locations may also process deposits or prepayments that later appear as final charges.

Does ExplorUS offer subscriptions or recurring billing?

ExplorUS primarily handles one‑time hospitality transactions—like stays, meals, and rentals—rather than consumer subscriptions. However, if you booked multiple nights or a package, you may see a single consolidated charge or separate charges for deposits and final balances around your arrival and departure dates.

Why is my ExplorUS charge associated with Leawood or Overland Park, KS, when I visited a park in another state?

Many ExplorUS locations route their card processing through corporate or regional accounts near the company’s headquarters in the Kansas City area, so the descriptor may show Leawood or Overland Park, KS, even if the physical park or lodge you visited is in a different state. Matching the date and amount with your trip receipts is the best way to confirm the origin.

Can ExplorUS place deposits or authorization holds on my card?

Yes. For lodging, rentals, or certain activities, ExplorUS‑managed locations may place an authorization hold or deposit on your card to secure the reservation or cover incidentals. These holds can appear as pending charges and are typically adjusted or released when your final bill is settled; any remaining hold should fall off within a few business days, depending on your bank.

How can I get a copy of my receipt for an ExplorUS charge?

Check your email for confirmations or digital receipts from the park, lodge, or restaurant where you paid—many Square transactions also email or text a receipt at the time of purchase. If you can’t find it, visit goexplorus.com to identify the specific park or property and contact them directly with the transaction date, amount, and last four digits of your card so staff can look up and resend your receipt.

How do I request a refund or dispute an ExplorUS transaction?

Start by contacting the specific ExplorUS‑managed property where you made the purchase; policies vary by location, but they can usually review your reservation or receipt and process eligible refunds or adjustments. If you believe the charge is fraudulent or cannot be resolved with the merchant, contact your card issuer to file a dispute, providing any documentation from your stay or visit.

How can I contact ExplorUS about a billing or account question?

Visit goexplorus.com and look for the ‘Contact’ or ‘Locations’ information to find phone and email details either for the corporate office or for the individual park or facility you visited. When you reach out, have your transaction amount, date, and the last four digits of your card ready so they can quickly locate the charge in their system.

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