Fanatics

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Fanatics is a major online retailer specializing in licensed sports apparel, jerseys, hats, and memorabilia for professional and collegiate teams.

Jacksonville, Florida, United States
fanatics.com

About Fanatics

Fanatics is a leading global e-commerce company focused on licensed sports merchandise, including jerseys, hats, fan apparel, collectibles, and memorabilia from major professional leagues and college teams. They operate the official online stores for many sports leagues, teams, and events, offering both current-season gear and nostalgic items for a wide range of sports fans. Purchases are typically made through their website or apps, and they also power white‑label team and league online shops.

A charge from Fanatics on your card statement—sometimes appearing as “PAYPAL *FANATICSINC” if processed through PayPal—usually corresponds to an online order for sports apparel or memorabilia, a preorder for upcoming merchandise, or a purchase made via a team or league’s official online shop that Fanatics operates on the back end. You may also see separate charges for split shipments, backordered items, taxes, or shipping upgrades. If you checked out with PayPal, the descriptor will reference PayPal as the processor but the underlying merchant is Fanatics.

If you have questions about a Fanatics charge, start by logging into your Fanatics account (or the team/league store you purchased from) and reviewing your order history and email confirmations. Each order page will show itemized costs, shipping, and tax details. For help, you can contact Fanatics customer service via their website’s Help/Contact section, where they offer chat, web forms, and sometimes phone support. Keep your order number, date of purchase, and the exact charge amount handy to speed resolution, especially for issues like duplicate charges, cancellations, or refund status checks.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fanatics.

  1. PAYPAL *FANATICSINC 402-935-7733 FL 018190

Frequently Asked Questions

Why does my statement show “PAYPAL *FANATICSINC” instead of just Fanatics?

When you check out using PayPal on Fanatics or a team/league shop powered by Fanatics, the payment is processed by PayPal and your statement may show a descriptor like “PAYPAL *FANATICSINC.” This still corresponds to your Fanatics order; you can verify it by matching the transaction date and amount with your Fanatics order confirmation email.

What types of purchases typically result in a charge from Fanatics?

Charges from Fanatics usually relate to online purchases of licensed sports apparel, jerseys, hats, or collectibles made on fanatics.com or on an official team/league shop that Fanatics operates. They may also include preorders, backordered items that just shipped, or separate shipping/tax charges if your order was split into multiple shipments.

How can I see the details of the order associated with my Fanatics charge?

Log into your account at fanatics.com (or the specific team/league store you used), go to your Order History, and locate the order placed on or near the transaction date. There you can see the items purchased, shipping method, tax, discounts, and total amount to confirm it matches the charge on your statement.

How do I cancel an order or item I purchased from Fanatics?

Fanatics orders are often processed quickly, so cancellation options are time‑sensitive. Log into your account, open the relevant order, and look for a Cancel or Modify option—if it’s not available, the order may already be in fulfillment. If you can’t cancel online, contact Fanatics customer support via their Help/Contact page and provide your order number to request cancellation or changes.

How do refunds from Fanatics appear on my bank or PayPal statement, and how long do they take?

Refunds from Fanatics are typically issued back to your original payment method. If you paid via PayPal, the refund will appear in your PayPal account and, if applicable, then flow back to your linked card or bank. Processing time varies by bank, but most refunds post within 3–10 business days after Fanatics confirms the return or cancellation.

Why do I see multiple Fanatics charges for one order?

You may see multiple charges if your order ships in multiple packages, if separate authorizations were placed for backordered items, or if tax/shipping adjustments were made. Preauthorization holds can also temporarily appear in addition to the final capture. Compare the total of all charges to your order invoice; if it exceeds your order total, contact Fanatics support for review.

Does Fanatics place temporary authorization holds on my card or PayPal account?

Yes. When you place an order, Fanatics (or PayPal on their behalf) may place a temporary authorization hold to verify your payment method. This hold may appear as a pending transaction and either convert to the final charge once your order is processed or drop off automatically within a few days if the order is not completed.

How can I contact Fanatics about a suspicious or unrecognized charge?

Visit fanatics.com and go to the Help or Customer Service section to access live chat or submit a support request. Provide the date, amount of the charge, the statement descriptor (e.g., “PAYPAL *FANATICSINC”), and any order numbers you might have. If they cannot locate a matching order and you still suspect fraud, notify your bank or card issuer to dispute the transaction.

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