Fitzonix

Fitness95% confidence

Fitzonix is an online fitness platform offering streaming workout, wellness, and nutrition videos through tiered subscription plans. It provides members with on-demand access to strength training, cardio, yoga, pilates, and lifestyle content.

Kansas City, MO, USA
fitzonix.com
Owned by Dowell Glen LLC

About Fitzonix

Fitzonix is a web-based fitness and wellness service that provides on-demand access to workout and lifestyle videos. Through its membership plans, subscribers can stream collections that include strength training, cardio, stretching, yoga, pilates, meditation, and nutrition-focused content designed to support a range of fitness goals. The service is operated online via Fitzonix.com, with customer support and account management handled through its website, phone, and email channels.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

A Fitzonix charge on your card statement typically relates to a recurring subscription plan or a short-term access pass purchased via Fitzonix.com. The company currently offers Bronze, Silver, Gold, and Daily plans, with the main memberships billed on a monthly recurring basis (for example, the Bronze plan is listed at $19.87/month, Silver at $28.87/month, and Gold at $34.79/month, while a Daily plan provides one-day access for a one-time fee). Once you sign up and agree to the terms, your card is automatically charged on each billing anniversary until you cancel. You may also see small or initial charges associated with starting a plan or verifying your payment method.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

If you have questions about a Fitzonix charge, the best first step is to log into your account on Fitzonix.com and review your active plan, billing history, and receipts. If you do not recall creating an account, check your email (including spam/junk folders) for welcome messages or receipts from Fitzonix, and verify whether a family member may have signed up. To resolve issues, you can cancel directly via their online cancellation form or contact customer support by phone or email; they state that subscriptions can be cancelled at any time and that refund requests may be considered within a defined window (they indicate refunds may be requested within 30 days for the applicable billing period). If you cannot resolve the issue directly with Fitzonix, you can then dispute the transaction with your card issuer, but having documentation from Fitzonix support will usually help streamline that process.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fitzonix.

  1. 320DOWELL
  2. 320DOWELL *FITZONIX KANSAS CITY USA
  3. 320DOWELL *Fitzonix

Frequently Asked Questions

What types of plans does Fitzonix offer and what are the typical charges?

Fitzonix currently lists several plans on its site: a Bronze plan at about $19.87 per month, a Silver plan around $28.87 per month, and a Gold plan around $34.79 per month, each renewing every 30 days unless cancelled. They also advertise a one-time Daily plan at approximately $2.00 for 24-hour access with no recurring billing. Exact pricing and inclusions may change, so you should confirm the current rates on Fitzonix.com or in your account.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

Why am I seeing a recurring monthly charge from Fitzonix on my card?

Recurring monthly charges usually indicate that you or someone with access to your card enrolled in a Fitzonix subscription plan (Bronze, Silver, or Gold) on Fitzonix.com and agreed to automatic renewal. The service is set up for automatic recurring billing on the monthly anniversary of your initial purchase until you cancel, which is why the same amount may appear every 30 days.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

How do I cancel my Fitzonix membership so future charges stop?

To cancel, go to Fitzonix.com and use the “Cancel Subscription” or cancellation form page, where you can submit your email and/or the last four digits of the card used; once processed, billing is stopped and you’ll receive an email confirmation. Alternatively, you can contact customer support at their listed phone number or email (support@fitzonix.com) and request cancellation directly; you should retain any cancellation confirmation for your records.([fitzonix.com](https://www.fitzonix.com/contact.php?utm_source=openai))

How can I request a refund from Fitzonix if I was charged unexpectedly?

Fitzonix’s terms explain that subscribers may request a refund within a set period (they indicate a 30-day window from the applicable billing period’s charge) by contacting customer service by phone or email. If you believe you were charged in error or did not receive the services you expected, reach out via support@fitzonix.com or the published support phone number, explain the situation, and ask whether your transaction is eligible for a refund; refunds, if approved, are typically credited back to the original payment method and may take several days to post.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

What should I do if I don’t recognize a Fitzonix charge on my statement?

First, check whether you or a family member signed up for a Fitzonix plan using your card by searching your email for receipts or welcome messages from Fitzonix.com. If you still don’t recognize the charge, contact Fitzonix support with the transaction date, amount, and last four digits of your card so they can look up any associated account; if they confirm no valid account or you suspect fraud, contact your bank or card issuer to report an unauthorized transaction and consider cancelling or replacing the card.([fitzonix.com](https://www.fitzonix.com/contact.php?utm_source=openai))

How do I contact Fitzonix about billing or account issues?

You can reach Fitzonix by using the contact form on their website or by using the support details listed in their footer and contact pages—currently a dedicated customer support phone line and the email address support@fitzonix.com. Providing your email address used at signup and the last four digits of your card will help them locate your account and respond more quickly to billing questions.([fitzonix.com](https://www.fitzonix.com/contact.php?utm_source=openai))

Does Fitzonix place temporary or small authorization holds on my card?

Like many online subscription services, Fitzonix or its payment processor may place small temporary authorizations or perform test charges when you first add a card or update payment information, to verify that the card is valid. These authorizations are typically reversed automatically and should disappear from your statement within a few days; if a small charge remains or you see unexpected pending amounts, contact Fitzonix support and your card issuer for clarification.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

Can I manage or view my Fitzonix billing history online?

Yes. After logging into your account on Fitzonix.com, you can typically review your active plan, renewal date, and past billing activity, as the site is designed to support subscription management for members. If you have trouble accessing your account, use the site’s login help or contact support with your registered email and partial card details so they can assist you in retrieving your account and viewing your billing history.([fitzonix.com](https://www.fitzonix.com/terms.php?utm_source=openai))

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