Four Points by Sheraton

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Four Points by Sheraton is a mid-range hotel brand offering business and leisure accommodations with modern amenities, operated under the Marriott portfolio. The charge descriptor indicates the specific property located in Perth, Australia.

Bethesda, Maryland, USA
marriott.com
Owned by Marriott International

About Four Points by Sheraton

Four Points by Sheraton is a mid‑range hotel brand within the Marriott Bonvoy portfolio, offering comfortable, modern accommodations for both business and leisure travelers. The Perth, Australia property typically features standard and deluxe guest rooms, on‑site dining and bar options, meeting spaces, fitness facilities, and Wi‑Fi. As part of Marriott International, bookings, loyalty points, and customer support are handled through the main Marriott systems (website, app, and customer care).

A Four Points by Sheraton Perth charge usually appears on your bank or card statement after a stay at the property, or when you book a stay with a prepaid rate. You may see charges for room nights, taxes and fees, on‑site dining, minibar, room service, parking, meeting room rentals, or other incidentals. There may also be a temporary authorization hold at check‑in (a security deposit for incidentals) that appears as a pending charge and then either drops off or is adjusted to your final bill. Recurring or repeated amounts can come from multiple nights, multiple rooms, back‑to‑back bookings, or add‑on services tied to the same stay.

If you’re unsure about a Four Points by Sheraton Perth charge, start by checking your email for a Marriott or Four Points confirmation or folio, or review your stays and invoices in the Marriott Bonvoy app or at marriott.com under “My Trips” or “My Account.” Compare the date and amount of the charge with your check‑in/check‑out dates and any restaurant, bar, or parking receipts. For questions or disputes, contact the specific Four Points by Sheraton Perth property using the details in your confirmation email or via the hotel’s page on marriott.com, or reach out to Marriott customer support; they can provide a copy of your folio, explain individual line items, correct billing errors, or help initiate a refund if a mistake is confirmed. If you still suspect unauthorized use after speaking with the hotel, notify your bank or card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Four Points by Sheraton.

  1. Four points sheraton Perth AUS

Frequently Asked Questions

Why was I charged by Four Points by Sheraton Perth after I checked out?

Most guests are charged at or shortly after checkout, once all room charges and incidentals (such as dining, minibar, or parking) are finalized. If you see a charge a day or two later, it may be the final posting of your stay or an adjustment replacing an earlier authorization hold. Check the folio emailed to you after departure or view your past stays in the Marriott Bonvoy app to see a breakdown of the final bill.

What are typical amounts I might see from Four Points by Sheraton Perth on my statement?

Room rates at Four Points by Sheraton Perth commonly range roughly from AUD $160–$350 per night, depending on room type, demand, and season, plus local taxes and fees. Additional charges can include restaurant or bar tabs, room service, parking, or meeting room fees, which may appear as part of a single combined hotel charge. You might also see a separate smaller test or authorization amount around check‑in that later disappears or is replaced by the full stay charge.

Why do I see a pending or higher‑than‑expected amount from Four Points by Sheraton Perth?

At check‑in, the hotel typically places an authorization hold on your card to cover the estimated room charges plus a daily amount for incidentals. This hold often exceeds your base room rate and appears as a pending or temporary charge. After checkout, the hold is adjusted to the exact final bill and any unused portion is released by your bank, which can take a few business days depending on your card issuer.

How can I get a copy of my invoice or folio for my Four Points by Sheraton Perth stay?

You can usually retrieve your folio by signing into your account on marriott.com or the Marriott Bonvoy app and checking your “Past Stays” section, where invoices are often available as PDF downloads. If you booked without a Marriott account or can’t find the stay, contact Four Points by Sheraton Perth directly via the phone or email listed in your confirmation, and request a copy of your folio. Having your stay dates, name on the reservation, and the last four digits of the card charged will help them locate your record quickly.

How do I dispute a charge or request a refund from Four Points by Sheraton Perth?

First, review your folio and receipts to confirm the details of each line item, then contact the hotel’s billing or front office team using the contact information on your confirmation email or the hotel page on marriott.com. Explain which charge you believe is incorrect and provide dates, amounts, and any supporting documentation; if an error is confirmed, they can process an adjustment or refund back to your original payment method. If you’re unable to resolve the issue directly with the hotel, you can escalate through Marriott customer support and, if necessary, contact your bank or card issuer to dispute the charge.

Can Four Points by Sheraton Perth charges be recurring or appear multiple times?

Generally, hotel stays are charged as one‑time transactions, but you may see multiple charges if you had several bookings, extended your stay, or split payments across different dates. If you booked a non‑refundable or advance purchase rate, you might see a charge at the time of booking and then a separate incidental charge or adjustment at checkout. Also, an initial authorization may appear first, followed by the actual posted charge, which can look like two similar transactions until the authorization is released.

How do I cancel or change a booking to avoid additional charges at Four Points by Sheraton Perth?

Cancellation policies vary by rate type; flexible rates usually allow free cancellation up to a certain time before arrival, while advance purchase or promotional rates may be non‑refundable. To cancel or modify, go to marriott.com or the Marriott Bonvoy app, open “My Trips,” select your Perth reservation, and review the cancellation policy before confirming changes. If you booked through a third‑party site (such as an online travel agency), you must cancel or modify through that service, and their policies will apply.

Why do I see a Four Points by Sheraton Perth charge even though I used points for my stay?

When you redeem Marriott Bonvoy points for a free night, the room rate may be covered, but you’re still responsible for incidentals such as dining, parking, minibar, and certain local fees or taxes if applicable. The charge on your statement likely reflects these extra costs incurred during your stay. Review your folio in the Marriott app or request it from the hotel to confirm which items were billed in cash in addition to your points redemption.

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