Fox My Box

Electronics95% confidence

Fox My Box is a New Delhi–based customization company that applies premium custom paint finishes to consumer electronics and lifestyle gadgets, and sells custom-finished devices and accessories online.

New Delhi, India

About Fox My Box

Fox My Box is a creative customization and consumer electronics brand based in New Delhi, India. Operated by Fox My Box OPC Private Limited, the company specializes in premium custom paint jobs for gadgets and lifestyle electronics, including phones, laptops, gaming consoles, PC cabinets, audio gear, and accessories. Using an in‑house, end‑to‑end paint application process, Fox My Box turns standard devices into one‑of‑a‑kind pieces with solid, metallic, matte, and gloss finishes, often aimed at gamers, enthusiasts, and customers wanting bespoke designs. ([foxmybox.com](https://www.foxmybox.com/?utm_source=openai))

A card charge labeled "RAZ*FOX MY BOX OPC" typically indicates a purchase made through an Indian payment gateway (RAZ* commonly refers to Razorpay) for products or services from Fox My Box OPC Private Limited. This may be for a custom‑finished gadget you bought directly from their website, a commissioned paint job for your existing device, or a special-edition product or PC cabinet created in collaboration with technology partners. Charges might appear as one‑time payments at the time you place an order; in some cases you may also see temporary authorization holds if your bank or the payment gateway verifies your card before final capture. ([foxmybox.com](https://www.foxmybox.com/?utm_source=openai))

If you don’t immediately recognize this charge, start by checking your email for order confirmations from Fox My Box or from the payment gateway (often Razorpay) around the transaction date, including spam and promotions folders. Log into your Fox My Box account, if you created one, to review past orders and invoices, or use any tracking links you received at checkout. For further clarification, you can reach out through the contact form or email listed on their website, quoting the date, amount, and last four digits of your card; they can usually locate your order using the payment reference from Razorpay. If you still believe the charge is unauthorized, contact your bank or card issuer promptly to dispute the transaction and request a card replacement, as well as to block any further charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fox My Box.

  1. RAZ*FOX MY BOX OPC

Frequently Asked Questions

Why does my statement show a charge from “RAZ*FOX MY BOX OPC”?

This description indicates a card payment processed via Razorpay (RAZ*) on behalf of Fox My Box OPC Private Limited, the company behind the Fox My Box customization brand. It usually corresponds to an order you placed for a custom‑painted device or accessory on foxmybox.com or a Fox My Box service paid online.

What types of purchases typically result in a Fox My Box charge?

Fox My Box charges usually come from ordering custom‑painted gadgets (such as phones, laptops, gaming consoles, PC cabinets, or audio gear), limited‑edition products, or sending in your own device to be customized. The total often includes the base product cost (if supplied by them), the paint/customization fee, and shipping.

Does Fox My Box bill as a subscription or recurring payment?

No, Fox My Box primarily handles one‑time transactions for each customization project or product purchase. You should generally see a single charge per confirmed order. If you notice multiple charges, verify whether you placed more than one order or if a failed attempt led you to resubmit the payment.

How can I cancel or modify a Fox My Box order after I see the card charge?

Because Fox My Box produces custom, made‑to‑order items, cancellations or changes are usually only possible if your order has not yet entered the customization process. Contact them immediately via the website’s contact form or support email with your order number and payment reference. Once painting has begun, orders are typically non‑cancellable and non‑modifiable.

How do refunds or returns work for Fox My Box purchases?

Fox My Box generally does not accept returns on customized products since they are made specifically to your design. In cases of workmanship issues covered under their paint or hardware warranty, they may repair or rework the item rather than refund. To request help, you must contact them with photos, your order details, and proof of purchase; they will advise whether repair or another remedy is available. ([foxmybox.com](https://www.foxmybox.com/pages/fox-my-box-warranty?utm_source=openai))

Why do I see a pending or small temporary charge related to Fox My Box?

Some banks and payment gateways place temporary authorizations on your card to verify funds before capturing the full amount. You might see a pending line item or a small test charge that later disappears or is adjusted to the final order amount once Fox My Box or its payment partner completes the transaction.

How can I contact Fox My Box about a charge I don’t recognize?

Visit foxmybox.com and use the ‘Contact Us’ page to reach their team, or reply to any order or shipping confirmation email you received. Provide your full name, the last four digits of the card, transaction date and amount, and any Razorpay or order reference numbers shown in your bank or email records so they can trace the payment. ([foxmybox.com](https://www.foxmybox.com/?utm_source=openai))

Where can I find receipts or invoices for my Fox My Box purchase?

Receipts and invoices are typically emailed to the address you used at checkout and may also be accessible via links in your shipping confirmation. Check your inbox and spam folder for messages from Fox My Box or Razorpay around the transaction date. If you cannot locate them, contact Fox My Box support with your payment details and they can resend the invoice.

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