Fraser Suites Perth is an upscale serviced apartment hotel offering studio and one- to two-bedroom suites for short and long stays in Perth, Australia, under the Fraser Suites brand operated by Frasers Hospitality.
Fraser Suites Perth is an upscale serviced apartment hotel located in East Perth, Australia, overlooking the Swan River. Operated by Frasers Hospitality, it offers modern studios, one-bedroom, and two-bedroom suites designed for both short city breaks and extended stays. On-site facilities typically include a restaurant and bar, in-room dining, fitness centre, pool, meeting and event spaces, and paid services such as parking and laundry, making it popular with both business travellers and holidaymakers.
A charge from “FRASER SUITES PERTH” or a similar description on your bank or card statement usually relates to a hotel stay or apartment booking at this property, or a service purchased on-site. This can include room rates, taxes, and fees; restaurant or bar bills; minibar or in-room dining; parking; event or conference charges; or long-stay accommodation. You may also see pre-authorisation holds (a temporary security deposit), additional nightly charges for extending your stay, or incidentals billed after checkout if they were processed later.
If you’re unsure about a Fraser Suites Perth charge, first check recent travel plans, online booking confirmations, and email receipts from Frasers Hospitality or any booking sites (e.g., Expedia, Booking.com) you used. Log into your booking portal or your Frasers Hospitality / Fraser World account to view invoices and past stays, or contact the hotel directly using the phone number or contact form listed on frasershospitality.com. Ask the hotel for a detailed folio showing dates, room type, and all incidental charges; most discrepancies are resolved by clarifying shared bookings, late incidentals, security deposits, or duplicate bookings. If you still believe the charge is incorrect, work with the hotel’s accounts team first, then contact your bank or card issuer to dispute the transaction if needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fraser Suites Perth.
Why do I see a charge from Fraser Suites Perth on my card when I don’t remember staying there?
Fraser Suites Perth charges typically relate to a hotel stay, an apartment-style long stay, or services used on-site such as restaurant, bar, or parking. The booking may have been made through a third-party site in someone else’s name, part of a group or corporate reservation, or associated with a family member using your card. Check your email for confirmations from Fraser Suites Perth or online travel agencies around the date of the charge, and ask anyone who may have had access to your card if they stayed there.
Why is the amount from Fraser Suites Perth higher than my nightly room rate?
Your final bill often includes more than just the quoted nightly rate, such as local taxes, service fees, and additional services (parking, breakfast, extra beds, late checkout, or upgraded room categories). Restaurant and bar charges, minibar, in-room dining, and laundry are also commonly added to the room and paid at checkout. Review the detailed folio or invoice from the hotel, which will itemise each charge by date and description; you can request a copy by contacting the hotel directly through frasershospitality.com.
What is the extra Fraser Suites Perth charge or hold that appeared and then disappeared?
Fraser Suites Perth, like many hotels, may place a pre-authorisation hold on your card at check-in to cover incidentals and security (often in addition to the room charges). This hold is not a final charge and typically falls off within a few business days after checkout, depending on your bank. If you see both a hold and a final charge, the hold should automatically be released; if it remains pending for more than 7–10 days, contact your bank and the hotel for clarification.
Can Fraser Suites Perth charge me after I’ve checked out?
Yes, it is possible to see a charge after checkout if some items were posted late, such as minibar usage, in-room dining, damaged or missing items, or corrections to previously declined payments. Hotels also sometimes finalise the actual charge after an initial pre-authorisation, which can look like a new transaction. If you don’t recognise a post-stay charge, contact Fraser Suites Perth’s front desk or accounts department and request a copy of your final folio showing all charges.
How can I get a copy of my Fraser Suites Perth invoice or folio to verify this charge?
You can request your invoice or folio directly from Fraser Suites Perth by contacting them via the details listed on their page at frasershospitality.com (usually by phone or email). Provide your full name, stay dates, and the last four digits of the card used so they can locate your reservation. If you booked through an online travel agent, you can also log into that platform to view or download a receipt, but the hotel itself can give you the most detailed, itemised breakdown.
How do I dispute or request a refund for a Fraser Suites Perth charge I believe is incorrect?
Start by contacting Fraser Suites Perth’s front desk or accounts team, explaining which specific charge you believe is incorrect and why, and asking for an itemised folio. Many issues—such as duplicate transactions, cancelled bookings, or incorrectly posted restaurant charges—can be resolved directly by the hotel with an adjustment or refund to your card. If you cannot reach an agreement or don’t receive a response, then contact your bank or card issuer with any documentation (emails, invoices, cancellation confirmations) to formally dispute the charge.
Why do I see multiple Fraser Suites Perth transactions for one stay?
Multiple transactions can occur if the hotel took an initial deposit or pre-authorisation at booking or check-in, then processed the final bill separately at checkout. You may also see separate charges for room and tax versus incidentals (restaurant, bar, parking), or if the stay was extended and billed in parts. Compare the dates and amounts on your statement with your confirmation and folio; if something still looks wrong, ask the hotel’s accounts team to verify each transaction ID.
I cancelled my Fraser Suites Perth booking—why was I still charged?
Fraser Suites Perth reservations are often subject to specific cancellation policies, especially for advance purchase or promotional rates that may be non-refundable or carry late-cancellation fees. If you cancelled after the free-cancellation deadline or booked a non-refundable rate, the hotel may still charge all or part of the stay. Check your original booking confirmation for the cancellation terms and time zone, then contact the hotel or the booking platform you used to see if any exceptions or partial credits are possible.