FreeDelivery is a membership program that offers rebates and savings on fees from popular food-delivery platforms, entertainment services, and select retailers. Members typically pay a recurring monthly fee billed under the website freedlv.com.
FreeDelivery is an online membership service marketed as a way to lower the cost of everyday conveniences. According to its own site and third‑party analyses, it offers rebates or savings on delivery and service fees from major food-delivery platforms (such as DoorDash and Grubhub), as well as cashback or rebates on purchases from large retailers, shipping, and returns. The brand is presented online as “FreeDelivery” and is associated with the domains freedlv.com and joinfreedelivery.com, with customer-facing marketing emphasizing the ability to “indulge more, while paying less.” ([freedlv.com](https://www.freedlv.com/login))
A charge from "FREEDLV.COM" on a card statement usually represents a recurring membership fee to FreeDelivery rather than a one-time purchase. Consumer reports and BBB Scam Tracker entries show that many users discover repeated charges—often around $25 per month—under "FREEDLV.com" or similar descriptors and only later realize they are enrolled in a subscription. Some users report not recalling having signed up, suggesting that enrollment may occur via partner offers, free trials, or bundled promotions that convert to paid subscriptions if not cancelled in time. ([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1243606?returnTo=%2Fscamtracker%2Flookupscam%3F&utm_source=openai))
If you have a Freedlv.com charge you don’t recognize, start by checking your email (including spam/junk) for any welcome messages, receipts, or terms related to FreeDelivery, freedlv.com, or joinfreedelivery.com. You can visit the contact or cancellation pages on their site to look up your account and request cancellation or a refund, and you may call their customer support number listed on the site for assistance. However, multiple independent review and scam-monitoring sites flag freedlv.com as high‑risk or potentially scammy, and BBB Scam Tracker includes complaints of unauthorized recurring charges. ([scamadviser.com](https://www.scamadviser.com/check-website/freedlv.com?utm_source=openai)) Because of this, if you cannot quickly confirm that you knowingly enrolled, it is wise to contact your card issuer or bank, dispute any unauthorized charges, and ask about blocking further billing attempts from this merchant.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FreeDelivery.
Why am I seeing a recurring charge from FREEDLV.COM on my statement?
A FREEDLV.COM descriptor typically indicates a recurring membership fee for the FreeDelivery program, which advertises rebates on food-delivery fees, entertainment, and select retailers. Many consumers report seeing around $25 monthly charges tied to this service, sometimes following a free trial or bundled offer they may not clearly remember accepting. If you’re unsure, search your email for “FreeDelivery,” “freedlv.com,” or “joinfreedelivery.com” to see if you ever received a welcome email or terms of service.
How much does a FreeDelivery membership usually cost?
Public complaints and BBB Scam Tracker reports indicate that common FreeDelivery charges are around $25 per month, though exact pricing or promotional rates may vary over time. ([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1243606?returnTo=%2Fscamtracker%2Flookupscam%3F&utm_source=openai)) Check your card statements for repeated charges in that range and, if you can access your account, verify the current membership fee on the FreeDelivery website under your billing or membership settings.
How do I cancel my FreeDelivery (freedlv.com) membership?
To cancel, go to the FreeDelivery site and look for the “Cancel Membership” or similar option, or use the contact form and cancellation link provided on their contact page. ([joinfreedelivery.com](https://www.joinfreedelivery.com/contact)) You can also call their customer support number listed there and explicitly request cancellation, asking for written confirmation by email. After cancelling, monitor your bank or card statement for at least two subsequent billing cycles to confirm that no further charges from FREEDLV.COM appear.
How can I request a refund for FreeDelivery charges I didn’t authorize?
Start by contacting FreeDelivery through their customer support phone number or contact form, explaining which charges you dispute and why you believe they are unauthorized or unclear. Request a full refund of the disputed amounts and written confirmation of cancellation. If you do not get a prompt or satisfactory response, or if you suspect fraud, immediately contact your bank or card issuer to file a dispute, ask about chargeback options, and consider replacing the card to prevent future billing attempts.
Is FreeDelivery (freedlv.com) a legitimate subscription or a scam?
FreeDelivery promotes itself as a membership providing rebates and discounts on delivery and entertainment, but multiple independent review and fraud-monitoring sites assign freedlv.com a very low trust score and describe it as suspicious, highlighting chargeback-prevention tactics and recurring charges consumers say they did not knowingly authorize. ([scamadviser.com](https://www.scamadviser.com/check-website/freedlv.com?utm_source=openai)) Because of this, you should treat any unexpected FREEDLV.COM charges with caution, verify whether you actually enrolled, and work directly with your bank if you believe the charge is fraudulent.
Why do I see multiple identical charges from FREEDLV.COM going back several months?
FreeDelivery appears to bill customers on a recurring monthly basis, so if an account remains active, the same amount (often around $25) may be charged each month. Some consumers only notice this after several billing cycles. ([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1243606?returnTo=%2Fscamtracker%2Flookupscam%3F&utm_source=openai)) Review several months of statements to determine when the first charge appeared, then request cancellation and refunds for any months you believe you were improperly enrolled.
What should I do if I never created a FreeDelivery account but was still charged?
If you have no recollection of signing up for FreeDelivery, do not provide any additional personal information to callers or chat agents claiming to represent the service. Instead, take screenshots of your statement, attempt to cancel via their official website using only the information already on your statement, and immediately notify your card issuer that you suspect an unauthorized or fraudulent recurring charge. Ask your bank about disputing past transactions, blocking future charges from FREEDLV.COM, and potentially issuing a new card number.
How can I contact FreeDelivery about a FREEDLV.COM charge?
You can visit the FreeDelivery contact page (linked from freedlv.com or joinfreedelivery.com) where they list a customer service phone line and provide a chat and message form for support, including options specifically labeled for “Cancel/Refund” or “Claim.” ([joinfreedelivery.com](https://www.joinfreedelivery.com/contact)) When you reach out, have your transaction date, amount, and the last four digits of the card ready, but avoid sharing full card details via email or chat. Always follow up by checking your statements to confirm the outcome.