Frenglo Limited

E-commerce75% confidence

Frenglo Limited appears to be an online retailer trading as FRENGLO, selling low-cost accessories, home decorations, event decor, and miscellaneous household gadgets through its website.

Accra, Ghana
frenglong.com

About Frenglo Limited

Frenglo Limited is a company associated with the online storefront branded as FRENGLO, which sells inexpensive accessories, seasonal decorations, home ornaments, kitchen gadgets, and other general household items. Its website describes the business as focusing on “accessories, decorations and event essentials,” and displays a catalog of decor items, kitchen tools, small home accessories and gift‑style products that are shipped directly to consumers.([frenglong.com](https://frenglong.com/shop?utm_source=openai)) Public records in Ghana also list a company named Frenglo Limited, suggesting the business has a formal corporate registration there.

A charge from “FRENGLO LIMITED” or “FRENGLO” on a card statement is most likely related to an online purchase made on its website (for example frenglong.com) or possibly via an order link or advertisement that redirected to that site.([scamadviser.com](https://www.scamadviser.com/check-website/frenglong.com?utm_source=openai)) Transactions are typically one‑off retail purchases rather than subscriptions, though some banks may initially show a small test or authorization amount before the final charge posts. Because many items are low-cost and heavily discounted, customers might not immediately recognize the merchant name when the charge appears days or weeks after ordering.

If you do not recognize a Frenglo Limited charge, first search your email for order confirmations or shipping notices referencing “FRENGLO” or frenglong.com and compare the billed amount and date to your bank statement. Check any browser history for visits to that site or similar ads you may have clicked around the purchase date. If something appears wrong—such as goods not received, duplicate billing, or an order you’re sure you didn’t place—attempt to contact Frenglo through the contact or support details on their website, and keep copies of all correspondence. If you cannot resolve the issue or suspect fraud, contact your card issuer promptly to dispute the transaction and request that your card be blocked or replaced if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Frenglo Limited.

  1. FRENGLO LIMITED

Frequently Asked Questions

Why do I see a charge from FRENGLO LIMITED on my card statement?

A FRENGLO LIMITED charge usually comes from an online purchase you made on Frenglo’s website (often shown as frenglong.com), where they sell accessories, decorations, home gadgets, and event essentials. Review recent online orders and email receipts for items such as home decor or kitchen gadgets that match the charge amount and date.

Is Frenglo Limited a subscription service or are purchases one‑time charges?

Frenglo Limited primarily appears to process one‑time e‑commerce purchases rather than ongoing subscriptions. If you see repeat charges, review your order history and email confirmations to ensure you did not place multiple orders or preorders; if the pattern still looks unusual, contact Frenglo and then your card issuer to investigate.

How can I cancel an order I placed with Frenglo Limited?

To attempt to cancel an order, go to frenglong.com and use the site’s contact form or listed support email to request cancellation, providing your full name, order number, purchase date, and the email address you used at checkout. Cancellations are typically only possible before the order has been processed or shipped, so act quickly and keep a copy of your request for your records.

How do I request a refund for a Frenglo Limited purchase?

If you want a refund—for example, because items did not arrive, arrived damaged, or were not as described—contact Frenglo via the support or contact details on their website with photos (if applicable), your order number, and an explanation of the issue. If the merchant does not respond or refuses to resolve a clear problem, you can escalate through your card provider’s dispute process, referencing your communications with Frenglo.

What are common purchase amounts for charges from Frenglo Limited?

Frenglo’s catalog largely consists of low‑ to mid‑priced items such as small home decorations, seasonal ornaments, and kitchen gadgets, often in the range of a few to a few dozen US dollars per item. Your total charge may be higher if you ordered multiple items in one transaction or paid for shipping or optional extras.

Why do I see a small pending or duplicate transaction from FRENGLO LIMITED?

Some card issuers may show an initial small authorization or a pending hold when you place an order with Frenglo Limited, followed by the final posted amount once the payment is captured. The temporary authorization should automatically drop off after a few days; if a small pending amount posts permanently or you see two completed charges for a single order, contact both Frenglo and your card issuer to have the extra charge investigated or reversed.

How can I contact Frenglo Limited about a charge I don’t recognize?

Visit frenglong.com and check the footer or ‘Contact Us’ page for a support email address or contact form. Include your name, the last four digits of the card used, the exact transaction amount and date, and any order details you might have. If you receive no response within a reasonable time or cannot find working contact details, notify your card issuer and consider disputing the charge.

What should I do if I never received my order from Frenglo Limited?

First, check your email (including spam folders) for any shipping confirmation or tracking numbers from Frenglo and verify the estimated delivery timeframe. If the package is significantly overdue or tracking shows no movement, contact Frenglo through their website with your order number and tracking information; if you cannot obtain a satisfactory response or proof of shipment, contact your card provider to open a non‑receipt dispute for the Frenglo Limited transaction.

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