Gadget Guard is a mobile device accessories company that sells screen protectors, phone cases, and related protection products online and through retail partners.
Gadget Guard is a U.S.-based consumer electronics accessories brand that focuses on protecting smartphones and other mobile devices. From tempered glass and flexible screen protectors to protective cases and cleaning accessories, the company designs products to prevent damage from drops, scratches, and everyday wear. Its offerings are sold via its own website and through wireless retailers and other distributors, and many products include a limited lifetime warranty or device protection guarantees.
A charge labeled similar to “Sp Matter Ht +18017131234 Ut Pos Authorization” with the phone number +1‑801‑713‑1234 is likely from Gadget Guard, as this is the company’s published business number and matches their North Salt Lake, Utah contact information. The transaction may reflect the purchase of a screen protector, phone case, or a warranty- or insurance-related fee, and you might see multiple or smaller amounts if you bought several accessories, paid shipping and tax, or processed a warranty replacement that involves a handling fee. A pending “authorization” entry can also appear briefly when your card is verified before the final sale posts.
If you’re unsure about a Gadget Guard charge, start by searching your email for an order confirmation from gadgetguard.com and checking your purchase history on their website if you created an account. Compare the posted amount and date with any recent in-store or online purchases of phone protection products, including any warranty replacement orders. To resolve questions, you can contact Gadget Guard directly at their Utah office phone number listed on their site, or through the support/contact form on gadgetguard.com; be prepared with your card’s last four digits, transaction date, and order or warranty claim number. If you still can’t match the charge, contact your card issuer to dispute or block further transactions while the matter is investigated.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Gadget Guard.
Why does my card statement show a charge with +1-801-713-1234 instead of “Gadget Guard”?
Gadget Guard’s main business phone number is +1-801-713-1234, and some card processors display the phone number or an abbreviated descriptor (such as “Sp Matter Ht” or similar) rather than the full brand name. If you’ve recently purchased a screen protector, case, or warranty replacement from Gadget Guard or a partner, the charge is likely linked to that order.
What kinds of purchases typically result in a Gadget Guard charge?
Most Gadget Guard charges come from online orders placed at gadgetguard.com or from in-store purchases processed through their merchant account—usually for screen protectors, phone cases, or related accessories. You may also see a smaller fee associated with a lifetime warranty replacement to cover processing, shipping, or a device protection guarantee tied to a specific product.
Can Gadget Guard charges be recurring or subscription-based?
Gadget Guard primarily sells one-time physical products rather than ongoing subscription services. However, if you enrolled in a device protection or extended coverage program at the time you bought a screen protector or accessory through a retailer, that coverage could involve periodic charges administered by Gadget Guard or an affiliated provider. Review your original product packaging and any emailed terms to confirm whether you opted into ongoing protection.
How do I cancel a Gadget Guard warranty or protection program and stop future charges?
If your Gadget Guard charge is tied to a protection or warranty program, check your original enrollment email or documentation for cancellation instructions. Usually you will need to contact Gadget Guard support via their website or phone, provide your product registration or policy details, and request cancellation before the next billing date. Keep a record of the date, time, and any confirmation number from the cancellation request.
How can I request a refund or dispute a Gadget Guard transaction?
Start by locating your order confirmation from gadgetguard.com or from the retailer where you purchased the product, then contact Gadget Guard support using the contact details on their website. Explain the issue—such as a duplicate charge, incorrect amount, or product not received—and provide your order number, transaction date, and last four digits of the card used. If you cannot resolve it directly with Gadget Guard, contact your card issuer to open a formal dispute and provide any correspondence as supporting documentation.
Why do I see a small pending or temporary Gadget Guard charge on my statement?
Some banks display a temporary authorization when Gadget Guard (or its payment processor) verifies your card, often for a small amount or as an “authorization” entry. This is not a completed sale and usually drops off automatically within a few days, leaving only the final settled amount—if a purchase was completed. If the authorization does not clear or is followed by unexpected charges, contact your bank and Gadget Guard for clarification.
How can I confirm whether a Gadget Guard charge is legitimate?
To verify a Gadget Guard charge, match the transaction date and amount with recent purchases of phone protection products, check your email for receipts from gadgetguard.com, and log into your Gadget Guard account if you created one. You can also call their listed customer service number (+1-801-713-1234) or use the website contact form and ask them to look up the charge by the last four digits of your card and the transaction date. If they cannot find a corresponding order, notify your card issuer immediately.
Where can I find copies of my Gadget Guard receipts or order details?
Receipts for online purchases are typically emailed to the address you provided at checkout and may also be accessible by logging into your account at gadgetguard.com. Search your email for “Gadget Guard” around the date of the charge, including your spam or promotions folders. If you cannot locate a receipt, contact Gadget Guard support with your name, email, and approximate purchase date so they can attempt to retrieve your order information.