Generator

Hotel96% confidence

Generator is a design-led hostel and hotel brand offering affordable, social accommodations in major cities across Europe and the United States.

London, United Kingdom
staygenerator.com
Owned by Brookfield Asset Management

About Generator

Generator is a boutique, lifestyle accommodation brand that blends the social, budget-friendly aspects of hostels with the comfort and style of boutique hotels. Founded in 1995 in London, the company has expanded to multiple locations, including Dublin, London, Copenhagen, Berlin, Venice, Barcelona, Paris, Amsterdam, Stockholm, Rome, Madrid, Miami Beach, Washington, D.C., and New York. Generator properties typically feature a mix of shared dorms and private rooms, design-forward interiors, lively public spaces, and on-site bars and cafés aimed at younger and design-conscious travelers.([en.wikipedia.org](https://en.wikipedia.org/wiki/Generator_Hostels?utm_source=openai))

A charge labeled “NYA*GENERATOR PROPERTI DUBLIN ,IE” is very likely tied to a stay or booking at Generator Dublin, one of the brand’s properties in Ireland. This can represent room or bed charges, taxes and fees, bar or café purchases billed to the room, event space rentals, or advance/online reservations processed at the property level. Some banks may truncate the word “PROPERTY” in the descriptor, but it still refers to a specific Generator property, in this case located in Dublin.

If you have questions about this charge, start by checking your email for booking confirmations from Generator or from the platform you used (such as their own website or a third‑party booking site). Log in to your Generator or booking-platform account to review past and upcoming reservations and associated receipts. If the charge still seems unfamiliar, you can contact Generator directly via the contact details on their official website, referencing the date and amount on your statement, as well as the last four digits of the card used. As with most accommodation providers, temporary authorization holds may appear as pending charges and then drop off or be replaced by the final transaction; monitoring your account over a few days can help clarify these situations.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Generator.

  1. NYA*GENERATOR PROPERTI DUBLIN ,IE

Frequently Asked Questions

Why do I see a charge from “NYA*GENERATOR PROPERTI DUBLIN ,IE” on my card statement?

This descriptor typically refers to a transaction at Generator Dublin, part of the Generator hostel/hotel brand. The charge may be for a room or bed booking, bar or café spend billed to your room, city taxes, or other services purchased during your stay. Check your travel dates, emails, and booking confirmations to confirm it corresponds to a recent or past visit.

Does Generator charge my card at booking or at check‑in/checkout?

Depending on the rate type and booking channel, Generator may charge your card at the time of booking (for prepaid or non‑refundable rates) or place an authorization hold in advance and charge at check‑in or checkout for flexible rates. Third‑party booking sites may also process payment on Generator’s behalf, but the underlying merchant descriptor can still show as Generator or Generator Dublin.

Can Generator place an authorization hold or security deposit on my card?

Yes. Generator properties may place a temporary authorization hold to guarantee your reservation or cover incidental expenses such as bar tabs or late check‑out. These holds can appear as pending charges and should automatically fall off once your final bill is processed or if the booking is canceled according to policy. If a hold does not disappear after several business days, contact your bank and the property for clarification.

How can I get an invoice or receipt for my stay at Generator Dublin?

You can usually retrieve an invoice by checking your confirmation email, logging into the account or booking portal you used, or by contacting Generator Dublin directly via the email or phone number listed on staygenerator.com. Provide your name, stay dates, and the last four digits of the card used so staff can locate your booking and reissue a receipt.

How do I cancel or modify a reservation that resulted in this Generator charge?

Cancellation and modification rules depend on the rate you chose and the channel used to book. For bookings made directly on staygenerator.com, sign in or use your confirmation link to view options to change or cancel. For bookings via third‑party sites (e.g., OTAs), you must manage the reservation through that platform. Note that non‑refundable or prepaid rates may not be eligible for free cancellation or changes.

How do I request a refund or dispute a charge from Generator?

First, verify the details of your booking and any applicable cancellation or no‑show policies. If you believe you were charged in error, contact the Generator property (such as Generator Dublin) or Generator customer service with supporting documentation, like emails and screenshots of the rate conditions. If you cannot resolve it with the property, you may then contact your card issuer to dispute the transaction, but it is best to attempt resolution with Generator first.

What are common amounts for Generator charges?

Generator charges vary depending on city, season, and room type. You may see relatively low nightly amounts for shared dorm beds and higher amounts for private rooms, with additional smaller charges for bar or café purchases, breakfast, or event tickets. Multiple smaller transactions on the same dates may reflect separate bar/restaurant tabs or city tax charges processed independently from the room rate.

How can I contact Generator Dublin if I don’t recognize this charge?

Visit staygenerator.com and navigate to the Dublin property page to find the most current email address and phone number for the hostel/hotel. Contact them with your full name, stay dates (if known), card type and last four digits, and the exact transaction amount and date shown on your statement so they can trace the charge in their system.

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