About Getaroom.com
Getaroom.com is an online travel service that specializes in hotel reservations, operated by Priceline Partner Services and formerly incorporated as Consumer Club, Inc. The company works as a middleman between travelers and hotels, providing access to rooms at a wide range of properties worldwide, often marketed as discounted or special-rate deals. Its legal and historical identity as Consumer Club, Inc. still appears in many billing descriptors (often as “CCI*HOTEL RES” or similar), even though the consumer-facing brand is Getaroom.com, now part of Booking Holdings’ Priceline organization.
A charge with a descriptor referencing “Consumer Club Inc,” “CCI*HOTEL RES,” or similar, in an amount like $575.81 on or around a trip date, is typically a hotel booking processed through Getaroom.com or an affiliated white‑label site that uses Getaroom as its backend. The total often includes the room cost, taxes, and service or booking fees rolled into one charge, and it may be non‑refundable depending on the rate selected. Charges can be one‑time for a specific stay, but customers sometimes report surprise at the final amount due to fees and “tax recovery” charges that were not prominently disclosed during booking.
If you’re unsure about a Consumer Club Inc / Getaroom.com charge, start by searching your email (including spam) for confirmation messages from Getaroom.com, GuestReservations.com, or similar partner sites around the date of the charge, and compare the billed total and dates to your planned stay. You can contact Getaroom/Priceline Partner Services using the customer care details on the Getaroom.com “Contact” page or in your confirmation email, providing your name, card’s last four digits, and any reservation number so they can locate the booking. If you believe the charge is unauthorized or cannot be matched to a booking, ask them to investigate and, if necessary, contact your card issuer to dispute the transaction, referencing that the merchant may appear as Consumer Club Inc on your statement.