Getty Images

E-commerce96% confidence

Getty Images is a global visual media company that provides stock photography, editorial images, video, and music for professional and commercial use via online licensing.

Seattle, WA
gettyimages.com

About Getty Images

Getty Images is a global visual media provider headquartered in Seattle, WA, specializing in stock photography, editorial imagery, illustration, video clips, and music for commercial and professional use. Through gettyimages.com, customers can license individual assets or subscribe to plans that offer monthly or annual download allowances. Their library is widely used by businesses, media outlets, marketers, and creatives, and includes both royalty‑free and rights‑managed content, as well as custom enterprise solutions for larger organizations.

A Getty Images charge may appear on your bank or card statement when you purchase a single image, video, or music track, sign up for a subscription plan, or renew an existing license. Charges can also result from monthly or annual subscription auto‑renewals, credit packs, or on-demand purchases made by you or someone in your company with an authorized account. In some cases, you might see a temporary authorization or small verification charge when you add or update a payment card, which should drop off once your bank processes it.

If you’re unsure about a Getty Images charge, first sign in at gettyimages.com and check your “Order history,” “Billing,” or “Downloads” section to match the amount and date with a specific purchase or subscription. If you have a team or enterprise account, confirm with other users who may have placed an order under your company’s billing details. For unresolved questions, you can contact Getty Images Customer Service via the “Contact us” link on their website (email, phone, or support form), providing the last four digits of your card, the transaction date, and amount so they can locate the charge, clarify its origin, and discuss options such as refunds, cancellation, or adjustments where eligible.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Getty Images.

  1. CHE*Getty Images ydney N AUS

Frequently Asked Questions

Why do I see a Getty Images charge on my card or bank statement?

A Getty Images charge typically appears when you or someone in your organization licenses an image, video, illustration, or music track, or signs up for a subscription or credit pack. This can be a one‑time purchase, a recurring subscription renewal, or a charge tied to a corporate or team account that uses your payment method. Log in to gettyimages.com and check your order or invoice history to see which license or plan corresponds to the charge.

What are common billing amounts for Getty Images purchases or subscriptions?

Getty Images offers a wide range of pricing depending on content type, resolution, usage rights, and region. You might see smaller charges (e.g., tens of dollars) for web-sized royalty‑free images, higher amounts for high‑resolution or extended licenses, and larger recurring charges for monthly or annual subscription plans or enterprise licenses. To see the exact price you agreed to, review the invoice or order confirmation email associated with that purchase in your Getty Images account.

Why was I charged again by Getty Images—did my subscription auto‑renew?

Many Getty Images subscription plans and credit packs are set to auto‑renew by default at the end of the billing period (monthly or annually), using the payment method on file. If you see a repeat charge on the same day each month or year, it is likely a subscription renewal or recurring license fee. You can confirm this by viewing your plan details and renewal date in your account settings on gettyimages.com, where you can also update billing preferences or cancel future renewals.

How do I cancel or turn off auto‑renewal for my Getty Images subscription?

Sign in to your account at gettyimages.com and go to your account or billing section, then locate your active plan under “Subscriptions” or “Plans.” From there, you can manage your subscription, including turning off auto‑renewal or requesting cancellation at the end of the current term. Some enterprise or custom contracts may require contacting your Getty Images account representative or customer support directly to change or cancel your agreement.

How can I request a refund or dispute a Getty Images charge?

If you believe you were billed in error, purchased the wrong file, or did not intend to renew a subscription, contact Getty Images Customer Service through the “Contact us” page on gettyimages.com. Provide your order number (from the invoice or confirmation email), the charge amount, and the last four digits of the card used so they can locate your transaction. Refunds are evaluated according to Getty Images’ licensing and refund policies, and not all licenses are refundable once downloaded or used, but support can explain available options.

Why do I see a small or temporary Getty Images charge that later disappears?

When you add or update a payment card, Getty Images or your payment processor may place a small authorization hold (for example, $1 or a similar minimal amount) to verify that the card is valid. This is not an actual purchase and should automatically fall off or be reversed by your bank within a few business days. If the pending amount does not clear, contact your bank first, then reach out to Getty Images support if needed.

How can I verify which team member or employee made a Getty Images purchase on our company card?

If your organization uses a team or enterprise account, multiple authorized users may license content that is billed to a single company card. An account administrator can log in to gettyimages.com and review order history or download reports, which often include the user name or email associated with each transaction. Comparing that information with the transaction date and amount on your statement can help identify who made the purchase and what content was licensed.

How do I contact Getty Images about a charge I don’t recognize?

Go to gettyimages.com and scroll to the footer to find the “Contact us” or “Customer support” link, where you’ll see options for regional phone numbers, email, and an online support form. When contacting them, include the transaction date, the exact amount, the currency, and the last four digits of the card or bank account that was charged. Having your Getty Images account email or any invoice/confirmation emails available will help support quickly locate the charge and explain or correct it.

This merchant is in the E-commerce category

Browse all

Related Merchants

Ink Station
Temu
Athan Corporation
Big Red Packaging
Amazon Marketplace

Compare Getty Images

vsInk StationvsTemuvsAthan Corporation

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you