Graduate Seattle

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Graduate Seattle is a boutique hotel in Seattle operated under the Graduate Hotels brand, offering lodging, dining, and event spaces near the University of Washington.

Nashville, Tennessee
Owned by Adventurous Journeys (AJ) Capital Partners

About Graduate Seattle

Graduate Seattle is a boutique hotel located in Seattle, Washington, and is part of the Graduate Hotels collection, a chain of design-forward hotels in university-anchored cities. The property offers guest rooms and suites, on-site dining and bar options (including a rooftop bar), and event or meeting spaces that serve both travelers and local guests. Its design typically reflects local history and the nearby University of Washington culture.

A charge labeled “TST*GRADUATE SEATTLE - M” on your card statement most likely comes from a restaurant, bar, café, or other food-and-beverage outlet within the Graduate Seattle hotel that uses the Toast POS system for payments. This could represent sit-down dining, drinks at the bar, room charge settlements routed through the restaurant system, or event/catering charges. The “- M” suffix likely designates a specific outlet or terminal (for example, main restaurant/bar) within the property.

To verify the charge, check receipts from any recent stay, restaurant visit, or bar tab at Graduate Seattle. If you added meals or drinks to your room, compare the date and amount against your hotel folio or email confirmation. For questions or disputes, contact Graduate Seattle directly through the phone number or contact form listed on their page at graduatehotels.com, providing the transaction date, exact amount, and last four digits of your card. The hotel’s front desk or accounting team can typically look up the Toast transaction, provide a detailed receipt, correct billing errors, or process refunds if appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Graduate Seattle.

  1. TST*GRADUATE SEATTLE - M

Frequently Asked Questions

Why does my statement show “TST*GRADUATE SEATTLE - M” instead of just Graduate Seattle?

The “TST*” prefix indicates the Toast point-of-sale system, which Graduate Seattle uses to process payments in its restaurants and bars. The charge is still from Graduate Seattle, but it appears under the Toast merchant formatting on your bank statement.

What types of purchases typically appear as a Graduate Seattle restaurant/bar charge?

These charges usually come from on-site dining, bar tabs, rooftop bar visits, café purchases, or food and beverage items added to your hotel room. Event or catering charges run through the restaurant system can also appear under this descriptor.

How can I get an itemized receipt for my Graduate Seattle restaurant or bar charge?

Contact Graduate Seattle directly using the phone number on your hotel folio or on their listing at graduatehotels.com. Provide the transaction date, approximate time, amount, and last four digits of your card so staff can locate the Toast transaction and email an itemized receipt.

I stayed at Graduate Seattle, but this amount doesn’t match my room rate. What is it?

Room rates are typically billed through the front desk system, while food, drinks, and other outlets may be billed through Toast. Compare the charge date and amount with any restaurant, bar, or room-service receipts during your stay; it’s likely related to in-house dining rather than the nightly room rate.

Can I dispute or get a refund for a Graduate Seattle restaurant/bar charge?

Yes. First, contact Graduate Seattle and request an itemized receipt to confirm the charge. If there is a billing error or duplicate transaction, the hotel can usually process an adjustment or refund through their Toast system. If you can’t resolve it directly, you may then contact your card issuer to initiate a dispute.

Why do I see a small pending or duplicate charge from Graduate Seattle?

Restaurants and bars using Toast may place an initial authorization hold to verify your card, especially for open tabs. The final charge—after tip and adjustments—is posted later, and the original authorization should drop off within a few days. Only the finalized amount should remain on your statement.

How do I confirm that this charge is from Graduate Seattle and not another Graduate Hotels property?

Check the descriptor for the word “SEATTLE” and compare the date to when you were in the Seattle area or stayed at Graduate Seattle. Other Graduate Hotels locations will typically include their own city name (e.g., Graduate Nashville, Graduate Madison), so seeing “Graduate Seattle” strongly indicates the Seattle property specifically.

Who should I contact if I don’t recognize this Graduate Seattle charge at all?

If you don’t recall any stay, meal, or visit to Graduate Seattle around the transaction date, call the hotel directly using contact details from graduatehotels.com and ask for the accounting or front desk team to look up the Toast transaction. If it still appears unauthorized, immediately notify your bank or card issuer to report potential fraud and request a card replacement.

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