GreatPerks

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GreatPerks is a member benefits and discount platform that offers exclusive, negotiated deals on travel and entertainment experiences such as theme parks, attractions, hotels, and shows. Organizations use GreatPerks to provide their members or employees with special pricing backed by a lowest price guarantee.

Orange County, CA, United States
greatperks.com

About GreatPerks

GreatPerks is a membership-based discount platform that partners with major travel and entertainment brands to provide exclusive pricing on theme parks, attractions, hotels, shows, and other leisure experiences. For over 30 years it has worked with names like Disney, Universal, LEGOLAND, Six Flags, SeaWorld, and major ticketing and travel partners to deliver curated deals that are only available to eligible member groups. Organizations such as employers, credit unions, and associations use GreatPerks to create customized benefits portals where their members can log in and purchase discounted tickets and travel products online.

A GreatPerks charge on your card statement typically appears when you buy discounted tickets or travel products—such as theme park admission, attraction tickets, hotel stays, or vacation packages—through a GreatPerks-powered member benefits site or an affiliated portal (for example, an employer or association discount site using the greatperks.com infrastructure). In many cases, GreatPerks acts as the merchant of record for these transactions, even though the underlying experience is delivered by a third‑party supplier like a theme park, hotel, or ticketing company. Depending on the product, you might see one‑time charges for tickets, prepayments for hotel reservations, or fees associated with changes or cancellations permitted under the supplier’s rules.

If you have questions about a GreatPerks charge, start by checking your email for order confirmations or e‑tickets from GreatPerks or your member benefits portal around the transaction date. You can also log into the relevant benefits website to review your purchase history and download receipts. For disputes about dates, availability, or cancellations, you often need to follow both GreatPerks’s terms and the specific supplier’s policies for hotels, attractions, or events. If something looks incorrect—such as duplicate charges, unexpected fees, or a booking you don’t recognize—you should contact GreatPerks customer service using the phone number or email listed on greatperks.com and be ready to provide your order number, the exact charge amount, and the date shown on your statement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to GreatPerks.

  1. great perks

Frequently Asked Questions

Why do I see a charge from GreatPerks on my credit card statement?

You’ll usually see a GreatPerks charge when you purchase discounted tickets or travel—such as theme park admission, attraction tickets, or hotel reservations—through a member benefits portal powered by GreatPerks (for example, via your employer, credit union, or association). GreatPerks often appears as the merchant of record even though the actual experience is delivered by a partner like Disney, Universal, or a hotel.

What types of purchases typically bill through GreatPerks and what amounts are common?

Common GreatPerks transactions include multi‑day theme park tickets, attraction passes, and hotel bookings. Amounts can range from relatively small single‑day tickets under $100 to multi‑ticket or package purchases of several hundred dollars or more. The exact total depends on the number of tickets, travel dates, and any add‑ons selected at checkout.

How can I find the receipt or details for my GreatPerks purchase?

Check the email address used at checkout for an order confirmation or e‑ticket from GreatPerks or from the branded portal you used. You can also log into your member benefits site (often linked from your employer or organization’s intranet) to view order history, print receipts, and re‑download tickets. If you still can’t locate the receipt, contact GreatPerks support with your full name, charge amount, and transaction date so they can look it up.

Does GreatPerks place temporary authorization holds on my card?

For some bookings, especially hotel reservations made with a “Pay Now” or prepaid option, your card may be authorized or charged at the time of booking according to the supplier’s rules. In other cases, you may see a temporary authorization hold when your payment method is first verified. Authorization holds should fall off automatically within a few business days if they are not captured as a final charge; if a hold remains longer, contact your card issuer and GreatPerks support with details of the pending amount.

How do cancellations and refunds work for tickets or hotels booked through GreatPerks?

Cancellations and refunds are governed by both GreatPerks’s terms and the specific supplier’s policy. Some theme park and attraction tickets are non‑refundable, while others may allow date changes or partial credits. Hotel bookings may have flexible, semi‑flexible, or non‑refundable rates. Review the cancellation terms shown during checkout and in your confirmation email, then submit any change or cancellation requests through the same portal or by contacting GreatPerks customer service. Additional penalties may apply if you cancel outside the allowed window.

How can I contact GreatPerks about a billing or booking issue?

You can reach GreatPerks customer support using the contact details listed on greatperks.com. The main site provides a customer service phone number and email address (such as customerservice@greatperks.com), as well as a contact form where you can submit questions about charges, order status, refunds, or account access. Have your order confirmation, transaction date, and charge amount ready to speed up resolution.

Why is my GreatPerks hotel charge higher than the nightly rate I saw when booking?

Hotel totals processed by GreatPerks usually include the room rate plus applicable taxes, fees, and, in some cases, resort or facility charges set by the hotel. If you chose a prepaid “Pay Now” option, the full amount—including estimated taxes and fees—may be charged at booking. Additional local taxes or incidentals (such as parking or on‑property purchases) can be collected directly by the hotel at check‑in or check‑out and will appear as separate charges from the property rather than from GreatPerks.

What should I do if I don’t recognize a GreatPerks charge?

First, check whether anyone in your household, workplace, or organization used your card to buy discounted tickets or travel through a member benefits portal around that date. Search your email for “GreatPerks” or look for e‑tickets and confirmations from a benefits site using the greatperks.com domain. If you still can’t match the charge to a purchase, contact GreatPerks support to investigate, and notify your bank or card issuer promptly if you suspect fraud so they can block the card and start a dispute if necessary.

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