GroupGreeting

E-commerce86% confidence

GroupGreeting is an online service that lets multiple people collaboratively sign and send digital group greeting cards for occasions like birthdays, farewells, and celebrations.

San Francisco, CA

About GroupGreeting

GroupGreeting is an online service based in San Francisco, CA that lets multiple people collaboratively sign and send digital group greeting cards for birthdays, farewells, work anniversaries, weddings, baby showers, holidays, and other celebrations. Instead of passing around a physical card, an organizer creates a card on groupgreeting.com and shares a link so friends, family, or coworkers can add messages, photos, GIFs, and stickers from anywhere. Cards can be scheduled to deliver via email or shared as a link or downloadable PDF, and the service is widely used by companies, schools, and remote teams.

A charge from GroupGreeting on your bank or card statement typically relates to purchasing one or more digital group cards. Most users pay a one-time fee per card, which usually falls in the low single‑digit dollar range per card, with discounts available when buying multiple cards or business packs. You might also see a charge if you upgraded a card (for additional pages or features), bought a bundle for your company or team, or if your organization is on a recurring business plan for ongoing usage. In some cases, you could see a small temporary authorization when you first add or update a payment method, which should drop off once the payment is completed or voided.

If you’re unsure about a GroupGreeting charge, start by searching your email inbox (and spam folder) for receipts or order confirmations from "GroupGreeting" or "@groupgreeting.com" around the charge date. Log in at groupgreeting.com with the email you most likely used and check your "My Cards" or account/billing area for recent purchases or invoices, especially if you manage cards for a team. For questions or discrepancies, you can contact GroupGreeting’s support through the Help/Support link on their website or via the contact form/email listed there; include the last 4 digits of the card, the charge date, amount, and any receipt numbers to speed up resolution. If you believe a charge is unauthorized, first check if a coworker or family member used your card for a group card, then reach out to GroupGreeting support—if it can’t be resolved, you can follow up with your bank or card issuer to dispute the transaction.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to GroupGreeting.

  1. GROUPGREETING +14155626079 US
  2. GROUPGREETING +14155626079 CA

Frequently Asked Questions

What are the typical prices for GroupGreeting cards and why do I see small, repeated charges?

GroupGreeting usually charges a one-time fee per digital group card, generally in the low single‑digit dollars per card (for example, a few dollars per standard card), with volume discounts or business bundles reducing the per-card cost. If you see multiple small charges, it may be from creating several cards for different events or from purchasing a multi-card pack where each card is charged separately. Check your email for individual receipts for each card, or log into your GroupGreeting account to review your card history and associated payments.

Why do I see a GroupGreeting charge if I thought the card was free?

GroupGreeting allows you to preview and create a card shell before payment, which can feel free during setup, but payment is required to finalize and send the card. You’re usually charged when you complete checkout to activate or schedule the card delivery. If someone else started the card and you entered payment details later (for example, as the organizer paying for a team), the charge will appear on your statement even if you didn’t start the card yourself. Check the card link you received or your account dashboard to confirm which card was paid for.

Does GroupGreeting offer subscriptions or recurring billing, and why might I see a repeating monthly or annual charge?

Most individual users pay per card, but businesses and larger teams may use prepaid bundles or recurring plans for ongoing usage. If you see a repeating monthly or annual GroupGreeting charge, it may be tied to a business or team plan your organization set up for HR, employee recognition, or celebrations. Ask your HR/office manager or whoever typically arranges team cards if they manage a GroupGreeting account. You can also contact GroupGreeting support with your company name and billing email to confirm and manage any recurring plan.

How do I cancel future GroupGreeting charges or stop my organization’s plan?

If you only purchased one‑off cards, there is no ongoing subscription to cancel—once the card is paid for, there are no automatic future charges for that card. For business or recurring plans, the account owner (often HR or an admin) should log into groupgreeting.com, go to the billing or subscription section, and follow the prompts to downgrade, pause, or cancel before the next renewal date. If you’re unsure who the owner is, contact GroupGreeting support with your company details so they can identify the admin on record and guide you through the process.

How can I request a refund or fix an incorrect GroupGreeting charge?

If you were charged twice, paid for the wrong card, or believe the amount is incorrect, first locate your receipt email from GroupGreeting, which typically includes an order or transaction ID. Then reach out to their support team via the contact form or support email on groupgreeting.com, providing the charge date, amount, last 4 digits of your card, and order ID, plus a brief description of the issue. Refunds are generally considered for duplicate purchases, technical errors, or clearly unused cards; decisions are made on a case‑by‑case basis according to their refund policy. If you can’t locate a resolution with support and believe the charge is unauthorized, contact your bank or card issuer to dispute it.

Why do I see a small pending or $0–$2 authorization from GroupGreeting on my card?

When you add or update a payment method, GroupGreeting’s payment processor may place a temporary authorization hold (often $1–$2 or sometimes $0) to verify that the card is valid. This is not an actual charge and should disappear or convert to the final transaction within a few business days. If the associated purchase fails or you abandon checkout, the authorization should drop off automatically. If it remains in pending status for more than a week, contact your bank for an update and optionally notify GroupGreeting support.

How can I find which card or event a specific GroupGreeting charge relates to?

Search your email around the charge date for subject lines mentioning “GroupGreeting” or phrases like “Your GroupGreeting card is ready” or “Receipt” to identify the card occasion (e.g., a coworker farewell or birthday). If you have an account, log into groupgreeting.com and check the "My Cards" or dashboard area, which should list active and past cards along with creation or purchase dates. Cross‑reference those dates and occasions with the charge on your statement to match it to a specific card. If you still can’t identify it, contact support with the charge details so they can look it up by transaction.

How do I contact GroupGreeting about a billing issue or unauthorized charge?

Visit groupgreeting.com and go to the Help, Support, or Contact section, where you can submit a support request or find their support email address. In your message, include the name on the card, the last 4 digits of your payment card, the exact charge amount, the date it appeared on your statement, and any order or receipt numbers you have. Avoid sending full card numbers or sensitive information. GroupGreeting’s support team can investigate the transaction, clarify what was purchased, and advise on refunds or next steps if the charge appears to be unauthorized.

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